12. DSOM 2001: Nancy, France
Olivier Festor, Aiko Pras (Eds.): Operations & Management, 12th International Workshop on Distributed Systems, DSOM 2001, Nancy, France, October 15-17, 2001. Proceedings. INRIA, Rocquencourt, France 2001 ISBN 2-7261-1190-4
Performance Management
Yixin Diao, Joseph L. Hellerstein, Sujay S. Parekh: A Business-Oriented Approach to the Design of Feedback Loops for Performance Management. 11-22
José Luiz A. da Fonseca, Michael A. Stanton: A Methodology for Performance Analysis of Real-Time Continuous Media Applications. 23-33
Service Provisioning

Jung Tjong, Prakash Bettadapur, Alexander Clemm: Provisioning Voice Over Packet Networks: A Metadata Driven, Service Object Based Approach. 49-60
Tejas Naik, George K. Swanson, Subrata Mazumdar, Parthiphan Krishnan, Roshan Sequeira, Ganesan Ramu: IP Network Configurator: An Infrastructure For IP Network And Services Provisioning. 61-72
Fault Management
Agents & Active Technologies
Fábio Luciano Verdi, Edmundo R. M. Madeira: A Mobile Agent-based Model for Service Management in Virtual Active Networks. 101-112
Robert Haas, Patrick Droz, Burkhard Stiller: Distributed Service Deployment over Programmable Networks. 113-127
Rita Marques, Bruno Marques, Raúl Teixeira de Oliveira: Call Management using Software Agents. 129-138
Service Depedencies
Peer Hasselmeyer: Managing Dynamic Service Dependencies. 141-150
Saurabh Bagchi, Gautam Kar, Joseph L. Hellerstein: Dependency Analysis in Distributed Systems using Fault Injection: Application to Problem Determination in an e-commerce Environment. 151-164
QoS Management
Lisandro Zambenedetti Granville, Márcio Bartz Ceccon, Liane Margarida Rockenbach Tarouco, Maria Janilce Bosquiroli Almeida, Alexandre da Silva Carissimi: An Approach for Integrated Management of Networks with Quality of Service Support Using QAME. 167-178
Alvin Yew, Christos Bohoris, Antonio Liotta, George Pavlou: Quality of Service Management for the Virtual Home Environment. 179-190
Application Management & Customer Care
Pankaj K. Garg: An End-User's Perspective on Application Management. 205-216
Alexander Keller, Heather Kreger, Karl Schopmeyer: Towards a CIM Schema for RunTime Application Management. 217-230
Rainer Hauck: Architecture for an Automated Management Instrumentation of Component Based Applications. 231-242
John Buford, David Bowie, Xiaolan Huanga, Mary Madya: Automated Ticketing of Email for ISP Customer Care. 243-253
Policies languages and IP applications
Yongxin Li, Ming Chen, Xuping Jiang, Lihua Song: A Logic-based Policy Definition Language for Network Management. 257-264
Kiyohito Yoshihara, Manabu Isomura, Hiroki Horiuchi: Distributed Policy-based Management Enabling Policy Adaptation on Monitoring using Active Network Technology. 265-277
Zhi Fu, Shyhtsun Felix Wu: Automatic Generation of IPSec/VPN Security Policies In an Intra-Domain Environment. 279-290
Management Engineering
Mark Burgess, Frode Eika Sandnes: Predictable configuration management in a randomized scheduling framework. 293-304
Colin Pattinson: A Study of the Behaviour of the Simple Network Management Protocol. 305-314
Gerald Vogt: Delegation of Tasks and Rights. 327-337



