13. DSOM 2002:
: More Research Is Indeed Needed in E-commerce; Where Were Business Academicians When We Needed Them?
: Cool to Critical: Managing Web Services Now.
Managing Qualit of Service
Measuring Quality of Service
: Two Dimensional Time-Series for Anomaly Detection and Regulation in Adaptive Systems.
: A Hot-Failover State Machine for Gateway Services and Its Application to a Linux Firewall.