12. ECIS 2004: Turku, Finland

• David Sammon, Paul Hanley:
  100 percent E-corporation: identifying issues of concern in pursuing an e-supply chain strategy. 1646-1659
  
• Lucian Vasiu:
  A conceptual framework of e-fraud control in an integrated supply chain. 1916-1923
  
• Yunjie Xu, Shun Cai:
  A conceptual model of customer value in e-commerce. 2006-2014
  
• Amr Ali Eldin, René W. Wagenaar:
  A fuzzy logic based approach to support users self-control of their private contextual data retrieval. 475-487
  
• Cocky Hilhorst, Martin Smits:
  A resource based and real options perspective on IT infrastructure investments aiming for strategic flexibility. 698-709
  
• Bernd Heinrich, Robert Winter:
  A strategy modelling technique for financial services. 686-697
  
• Reyes-G. Gonzalez, Jose Gasco, Juan Llopis:
  A study of information systems outsourcing risks. 590-601
  
• Chad Lin, Graham P. Pervan, Hsiu-Yuan Tsao, Koong H.-C. Lin:
  A survey on evaluating and realizing IS/IT benefits in Taiwanese b2bec companies. 1075-1087
  
• Mary Meldrum, Jeremy Rose:
  Activity Based generation of requirements for web-based information systems: the SSM/ICDT approach. 1212-1223
  
• Christian Heine, Stefan Kirn:
  Adapt at agent.hospital - agent based support of clinical processes. 672-685
  
• Per Backlund:
  Adopting the Knowledge Embedded in New Methods - The Challange of Aligning Old and New Practices. 103-114
  
• Anna Sell, Erkki Patokorpi, Pirkko Walden, Bill Anckar:
  Adoption of mobile communication technology: an empirical study on females working in elderly care. 1758-1766
  
• Reeva M. Lederman:
  Adverse Events in Hospitals: The Contribution of Poor Information Systems. 999-1006
  
• Richard Baskerville:
  Agile Security For Information Warfare: A Call For Research. 155-164
  
• Nikolaj Hansen, Jan Pries-Heje:
  Aligning customer relationship and product strategy at internet speed. 641-652
  
• Helana Scheepers, Judy McKay:
  An empirical assessment of the business value derived from implementing mobile technology: a case study of two organisations. 1693-1705
  
• Michael Ribbert, Björn Niehaves, Alexander Dreiling, Roland Holten:
  An Epistemological Foundation of Conceptual Modeling. 1557-1568
  
• Debra Howcroft, Robert McDonald:
  An ethnographic study of IS investment appraisal. 779-792
  
• Peter E. D. Love, Zahir Irani, Marinos Themistocleous:
  An Exploratory Study of Psychological Adjustment and Coping among Information Technology Personnel in Australia. 1100-1112
  
• Jyoti Choudrie, Yogesh Kumar Dwivedi:
  Analysing the factors of broadband adoption in the household. 372-383
  
• Mikko J. Rajanen, Timo Jokela:
  Analysis of Usability cost-benefit models. 1535-1545
  
• Benjamin Mosse, Edgar A. Whitley:
  Assessing UK e-government websites: classification and benchmarking. 1272-1281
  
• Hazel Gillard:
  At What Price Inclusion? Some Pedagogic Implications of the Digital Divide. 566-576
  
• Sean B. Eom:
  Author cocitation analysis using custom bibliographic databases: a exploratory tool for digging up reference disciplines. 488-498
  
• Ranjan Dutta, Sirkka L. Jarvenpaa, Kerem Tomak:
  Behavioural economics of digital content. 466-474
  
• Rebecca A. Hill, Ian Owens, Paul Beynon-Davies, Michael D. Williams:
  Beyond Access: Bridging the Digital Divide. 710-717
  
• Audrey Dunne, Tom Butler:
  Beyond Knowledge Management - Introducing a framework for Learning Management Systems. 455-465
  
• Michel Avital:
  Bolstering Knowledge Management Systems with Appreciative Inquiry. 89-102
  
• Alf Westelius, Pablo Valiente:
  Bringing The Enterprise System To The Frontline - Intertwining Computerised And Conventional Communication At BT Europe. 1977-1988
  
• Ioanna D. Constantiou, Jan Damsgaard:
  Bundle pricing for location-based mobile services. 384-391
  
• Ronald Batenburg, Johan Versendaal:
  Business alignment in the CRM domain: predicting CRM performance. 165-176
  
• Gerrit Versteeg, Harry Bouwman:
  Business architecture: a new paradigm to relate e-business strategy to ICT. 1948-1960
  
• Sang-Yong Tom Lee, Zhaoli Meng:
  Calculative-based trust and social welfare. 1007-1016
  
• Amit Mitra, Jenny Lau:
  Challenges of developing an interactive knowledge warehouse within the media industry: Significance of emergent frameworks. 1247-1258
  
• Ilkka Kemppainen:
  Change management perspectives in an ERP implementation. 919-927
  
• Laurence Brooks, Christopher J. Davis, Mark Lycett:
  Change management: the contribution of personal construct theory (PCT). 303-314
  
• Britt-Marie Johansson, Karin Axelsson:
  Communication Media in Distance Selling - Business Interactions in a B2C Setting. 847-857
  
• Jennie Carroll:
  Completing design in use: closing the appropriation cycle. 337-347
  
• Chee-Wee Tan, Shan Ling Pan, Eric Tze Kuan Lim, Calvin Meng Lai Chan:
  Conflicts in Knowledge Management: Visiting the Hidden Partner. 1865-1876
  
• Ravi Shankar Mayasandra, Shan Ling Pan:
  Consequences of implementing knowledge management initiatives in different organizational subcultures. 1166-1177
  
• Paul Beynon-Davies:
  Constructing electronic government: the case of the UK inland revenue. 228-239
  
• Licinio Roque, Ana Almeida, António Dias de Figueiredo:
  Context Engineering: An IS Development Research Agenda. 1582-1595
  
• Lauri Salmivalli, Jussi Nissilä:
  Curing health care information systems with open source software. 1621-1633
  
• Marianna Sigala:
  Customer relationship management (CRM) evaluation: diffusing crm benefits into business processes. 1789-1800
  
• Anders Mårtensson, Pablo Valiente:
  Decoupling Application Roles and Technology Generations: A Life-Cycle Approach. 1154-1165
  
• Judy McKay, Peter Marshall:
  Deriving business value from IT: converting IT expenditures into assets with desired impacts. 1186-1198
  
• Nabeel A. Y. Al-Qirim, Brian J. Corbitt:
  Determinants of electronic commerce usage in small businesses in New Zealand. 42-52
  
• Philip Joyce, Graham Winch:
  Developing and Codifying business models and process models in e-business design. 858-871
  
• Göran Goldkuhl, Mikael Lind:
  Developing e-interaction - a framework for business capabilities and exchanges. 577-589
  
• Peter H. Carstensen:
  Developments in WIS development. 348-359
  
• Somasundaram Ramanathan:
  Diffusion of e-procurement in the public sector - revisiting centralization versus decentralization debates as a twist in the tale. 1546-1556
  
• Claudia Löbbecke:
  Digital video recorder-driven impacts on the video content Services industry. 1088-1099
  
• Tatyana V. Bondarouk, Huub J. M. Ruël:
  Discourse analysis: making complex methodology simple. 266-279
  
• Huub J. M. Ruël, Tatyana V. Bondarouk:
  E-HRM: innovation or irritation - explorative empirical study in five large companies on web-based HRM. 1596-1608
  
• Julian M. Sims, Philip Powell, Richard T. Vidgen:
  E-learning: planned and emergent strategies. 1801-1813
  
• Aleksi Horsti, Jyrki Tolonen, Malin Brännback:
  Electronic business models: five cases from five industries. 730-741
  
• Sandy Chong:
  Electronic commerce adoption by small- and medium-sized enterprises in Australia: an empirical study of influencing factors. 360-371
  
• Duncan R. Shaw, Christopher P. Holland, Peter Kawalek, Bob Snowdon, Brian Warboys:
  Electronic commerce strategy in the U.K. electricity industry: the case of Electric Co and Dataflow Software. 1780-1788
  
• Yvette Blount, Tanya Castleman, Paula M. C. Swatman:
  Employee development strategies in the B2C banking environment: Two Australian case studies. 244-255
  
• Sven A. Carlsson:
  Enhancing product development through ICT-based relationships with customers and consumers. 325-336
  
• Anis Benammar:
  Enhancing query reformulation by combinig content and hypertext analyses. 200-210
  
• Joe Nandhakumar, Jari M. Talvinen, Matti Rossi:
  ERP revelations: the dynamics of contextual forces of ERP implementation. 1309-1321
  
• Khalil Khoumbati, Marinos Themistocleous, Zahir Irani:
  Evaluating integration approaches benefits adopted by healthcare organisations. 928-936
  
• Pradipta K. Sarkar, Jacob L. Cybulski:
  Evaluation of phenomenological findings in IS research: a study in developing web-based IS. 1681-1692
  
• Mickey Howard, Richard T. Vidgen, Philip Powell:
  Exploring industry dynamics in e-procurement: sense making by collaborative investigation. 767-778
  
• Adi Prananto, Judy McKay, Peter Marshall:
  Exploring the perceptions of inhibitors and drivers of e-business progression among SMEs at different stages of e-business maturity. 1510-1521
  
• Irem Sevinc, John D'Ambra:
  Extending media richness theory: the influence of a shared social construction. 1767-1779
  
• Dick Stenmark:
  Failures of reward-driven behaviour in industry: a case of systems, management and creativity. 1841-1852
  
• Edoardo Jacucci, Miria Grisot, Ole Hanseth:
  Fight risk with risk: reflexivity of risk and globalization in IS. 825-835
  
• Johan Magnusson, Andreas Nilsson, Fredrik Carlsson:
  Forecasting ERP implementation success - Towards a grounded framework. 1125-1133
  
• Krishna Venkitachalam, Rens Scheepers:
  Formulating an organizational knowledge strategy: the influence of existing IT infrastructure. 1924-1935
  
• Matthew W. Guah, Wendy L. Currie:
  From asp to web services: identifying key performance areas and indicators for healthcare. 602-615
  
• Brian O'Flaherty, Jason Whalley:
  From intranets to wrestling information infrastructures. 1430-1441
  
• Frank Thomas Piller, Petra Schubert, Michael Koch, Kathrin Möslein:
  From mass customization to collaborative customer co-design. 1497-1509
  
• Julie Fisher, Annemieke Craig:
  From websites to portals: success factors for business community portals. 532-543
  
• Melanie Wilson, Anita Greenhill:
  Gender & teleworking identities: reconstructing the research agenda. 1989-2001
  
• Pär J. Ågerfalk:
  Grounding through operationalization: constructing tangible theory in IS research. 22-33
  
• Jerry van Leeuwen, Hans van der Heijden, Reinhard Kronsteiner, Gabriele Kotsis:
  Group Decision Support for Resource Allocation Decisions in Three-person Groups. 1905-1915
  
• G. Harindranath:
  Hungarian IT: Coping with Economic Transition and Globalisation. 653-663
  
• Murray Scott, William Golden, Martin Hughes:
  Implementation Strategies for E-Government: A Stakeholder Analysis Approach. 1719-1731
  
• Christopher J. Davis, Ellen M. Hufnagel:
  Implementing Information Systems to support knowledge work: an exploration of work motifs. 447-454
  
• Marko Mäkipää, Jaakko Riihimaa, Mikko J. Ruohonen:
  Implementing mass customisation strategy to enhance customer value - findings from e-business research of Finnish metal and electronics companies. 1134-1141
  
• Petter Nielsen:
  Implementing Public platforms for mobile phone content services: Standardization in an era of convergence. 1375-1385
  
• Hooi Yee Ng, Beverley G. Hope:
  Information requirements for Customer Relationship Management: A case study in a New Zealand Bank. 1322-1335
  
• Francesco Contini, Antonio Cordella:
  Information system and information infrastructure deployment: the challenge of the Italian e-justice approach. 392-404
  
• Oded Nov, Matthew Jones:
  Information systems and creativity management in the media and advertising industries: a critical view. 1422-1429
  
• Keith S. Horton, Elisabeth Davenport:
  Innovation and hybrid genres: disturbing social rhythm in legal practice. 742-752
  
• Silvina Santana:
  Inserting ICT and IS in a complex organisational environment using an organisational learning model. 1660-1668
  
• Maria Alaranta, Maarit Viljanen:
  Integrating the IS personnel after a merger - managing challenges and opportunities. 34-41
  
• Karsten Klose, Marit Schallert, Roland Holten, Jörg Becker, Michael Rosemann:
  Integrative Teaching Aspects for the IS Profession: Development and Application of a Teaching Framework. 951-962
  
• Mark Borman:
  Inter-organisational infrastructure in the Australian travel sector. 292-302
  
• Mickey Howard, Philip Powell, Richard T. Vidgen:
  Inter-organizational collaboration and value creation in the automotive industry. 753-766
  
• Kostas Kafentzis, Dimitris Apostolou, Gregoris Mentzas:
  Inter-organizational knowledge management systems: typology and cases. 880-892
  
• Erja Mustonen-Ollila:
  IS Process Innovation Unlearning in Organisations. 1282-1293
  
• Olayele Adelakun:
  It outsourcing maturity model. 13-21
  
• J. Dewald Roode, Hilary Speight, Michael Pollock, Russell Webber:
  It's not the Digital Divide - It's the Socio-Techno Divide! 1569-1581
  
• Petra Schubert, Mathias Kummer, Uwe Leimstoll:
  Legal issues of personalized e-commerce applications. 1706-1718
  
• Xiu-Xian Ho, Michael T. K. Tan:
  Leveraging Methodological Pluralism in interpretive IS research: The example of ERP as a complex phenomenon. 718-729
  
• Jo-Ann Siregar, Michael T. K. Tan:
  Leveraging Theoretical Pluralism in qualitative IS research: The example of IS professionals' identity as a complex phenomenon. 1814-1826
  
• Tawfik Jelassi, Albrecht Enders:
  Leveraging wireless technology for mobile advertising. 836-846
  
• Anna Börjesson, Lars Mathiassen:
  Making SPI Happen: The Roads to Process Implementation. 280-291
  
• Ravi T. Seethamraju:
  Measurement of user-perceived web quality. 1745-1757
  
• Philip O'Reilly, Sean Dunne:
  Measuring CRM performance: an exploratory case. 1453-1463
  
• Darshana Sedera, Guy G. Gable, Taizan Chan:
  Measuring enterprise systems success: the importance of a multiple stakeholder perspective. 1732-1744
  
• Jan Damsgaard, Ping Gao:
  Mobile telecommunications market innovation: the transformation from 2g to 3g. 419-425
  
• Shengnan Han, Ville Harkke, Pekka Mustonen, Matti Seppänen, Markku Kallio:
  Mobilizing medical information and knowledge: some insights from a survey. 616-627
  
• George Kuk:
  Network analysis of disconnect in the hollow state: the case of e-government service portals. 963-974
  
• Eetu Luoma, Jarmo Järvi:
  On integration of digital rights management processes preceding content publishing. 1113-1124
  
• Paul Jackson:
  Ontology and business: creating structure for storing and accessing organisational knowledge on intranets. 813-824
  
• Donna D. Mommsen-Ghosh:
  Ontology-based repository for specifying investment advisory services as a knowledge services. 1259-1271
  
• Flavia Blumetti, Paolo Ferri, Cristiano Ghiringhelli, Francesco Paoletti, Barbara Quacquarelli:
  Open University vs. Consorzio Nettuno: an institutional analysis of two techonology enabled higher educational systems. 256-265
  
• Diederik W. van Liere, Lorike Hagdorn van der Meijden, Martijn R. Hoogeweegen, Peter H. M. Vervest:
  Organizational Performance of a Firm in a Modular Business Network. 1052-1061
  
• Albert A. Angehrn, Federico Rajola:
  Panel: Change and innovation management in IS/IT: A simulation approach. 61-65
  
• Alf Westelius:
  Panel: Knowledge management - a fad or a field with a future? 1976
  
• Pirkko Walden, Bill Anckar, Stefan Klein, Maria Sigala, Hannes Werthner:
  Panel: Mobile challenges for travel and tourism. 1961-1963
  
• Bo-Christer Björk:
  Panel: Open acces - the new Internet enabled business model for scientific publishing. 240-243
  
• Robert Winter:
  Panel: Teradata University Network. 2002-2005
  
• Anders Mårtensson:
  Patterns in Application Development Sourcing in the Financial Industry. 1142-1153
  
• Tibert Verhagen, Yao-Hua Tan:
  Perceived risk and trust associated with purchasing at electronic marketplaces. 1936-1947
  
• Joze Kuzic, Judy McKay:
  Pitfalls of Electronic Commerce in Large Corporations. 975-985
  
• LeMai Nguyen, Luba Torlina, Konrad J. Peszynski, Brian J. Corbitt:
  Power relations in cyber communities. 1348-1360
  
• Sami Leppimäki, Mari Tammi, Tarja Meristö:
  Professional Skills in the ICT industry - Turbulent Times Resulting Contradictions and New Combinations. 1029-1039
  
• Brian O'Flaherty, Jason Whalley:
  Qualitative Analysis Software applied to IS Research - Developing a coding strategy. 1442-1452
  
• Ben Light, Anastasia Papazafeiropoulou:
  Reasons Behind ERP Package Adoption: A Diffusion of Innovations Perspective. 1062-1074
  
• Jyri Naarmala:
  Reflections on technology acceptance in higher education. 1294-1300
  
• Denise Gengatharen, Craig Standing:
  Regional e-marketplaces: towards a unified theoretical framework for assessing facilitators and inhibitors of success. 553-565
  
• Maria E. Burke:
  Relations between organisational design and information processing systems: a passionate affair or a stormy interlude? 315-324
  
• Shivraj Kanungo, Vikas Jain:
  Relationship between risk and intention to purchase in an online context: role of gender and product category. 893-905
  
• Jo Hanisch, Brian J. Corbitt:
  Requirements Engineering During Global Software Development: Some Impediments to the Requirements Engineering Process: a case study. 628-640
  
• Horst Treiblmaier, Andreas Pinterits, Roman Dapeci:
  Retention by entertainment: how companies utilize websites to strengthen customer relationships. 1877-1885
  
• Martin Hughes, Philip Powell, Niki Panteli, William Golden:
  Risk Mitigation and Risk Absorption in IOS: A Proposed Investigative Study. 793-800
  
• Carlos Barca, Antonio Cordella:
  Seconds out, round two: contextualising e-government projects within their institutional milieu - a London local authority case study. 139-154
  
• Tuomas Valtonen, Tero Reuna, Kalle Luhtinen:
  Security and privacy in a structured information network. 1886-1893
  
• Donal J. Flynn, Zahid Hussain:
  Seeking legitimation for an information system: a preliminary process model. 544-552
  
• Alison Adam, Ben Light:
  Selling Packaged Software: An Ethical Analysis . 1-12
  
• Martin Beckinsale, Margi Levy:
  SMEs and internet adoption strategy: who do SMEs listen to? 177-188
  
• Antonio Cordella:
  Standardization in action. 405-418
  
• Philip O'Reilly, Pat Finnegan:
  Strategic alliances and shared IS/IT infrastructrues in b2b marketplaces: an exploratory case. 1464-1475
  
• Margi Levy, Philip Powell, Les Worrall:
  Strategic intent and e-business in SMEs: enablers and inhibitors. 1040-1051
  
• Markus Lammers, Nils Loehndorf, Tim Weitzel:
  Strategic Sourcing in Banking - A Framework. 986-998
  
• Kim Viborg Andersen, Helle Zinner Henriksen, Amar Shazad Ahmed, Haukur Arnthórsson:
  Stray dogs and wild cats tracking down information systems in government? 53-60
  
• Hendry Sumilo Santoso, Hee-Woong Kim:
  Structurational analysis of IT-enabled organizational change: a case of public organization in singapore. 1669-1680
  
• Jan Damsgaard, Aleksi Horsti, Olle Nilsson:
  Sustainable evolution of business model: cases from Scandinavian internet portal market. 426-438
  
• Martin M. T. Ng, Michael T. K. Tan:
  Symbolic Processes in ERP versus Legacy System Support. 1336-1347
  
• José Leopoldo Nhampossa:
  The challenge of translating health information systems from one developing country context to another: case study from Mozambique. 1361-1374
  
• Honest C. Kimaro, José Leopoldo Nhampossa:
  The challenges of sustainability of health information systems in developing countries: comparative case studies of Mozambique and Tanzania. 937-950
  
• Miriam Daum, Oliver Häberle, Inge Lischka, Helmut Krcmar:
  The chief information officer in Germany - some empirical findings. 439-446
  
• Xin Wei Wang, Michael T. K. Tan, Kwok Kee Wei, K. S. Raman:
  The development of an augmented constrained-efficiency framework for the adoption of electronic interorganizational governance. 1964-1975
  
• Susan H. Nielsen, Liisa von Hellens, Jenine P. Beekhuyzen:
  The Discursive Divide: Women in IT Industry. 1386-1397
  
• Akos Nagy:
  The effect of power on the adoption of interorganizational information systems: The Adoption Position model. 1301-1308
  
• Rachel McCalla, Jean-Noël Ezingeard, Kevin Money:
  The evaluation of CRM systems: a behaviors-based conceptual framework. 1178-1185
  
• Anne-Françoise Rutkowski, Douglas R. Vogel, Michiel van Genuchten, Theo Bemelmans:
  The HKNET Project: E-Collaboration and Virtual Team Identity. 1609-1620
  
• Owen Eriksson, Anders Forsman:
  The implementation and use of conceptual standards - the case of the rds-tmc service. 499-507
  
• Kim-Chung Leong, Michael T. K. Tan:
  The Long Road to being an IS Professional: A Newcomer Perspective. 1017-1028
  
• Anna H. Nöteberg:
  The Medium Matters: The Effects Of Media Attributes And Evidence Strength On Belief Revision. 1410-1421
  
• Glen L. Van der Vyver:
  The overconfidence effect and IT professionals. 1894-1904
  
• Frances Bell, Alison Adam:
  The problem of integrating ethics into IS practice. 189-199
  
• Esko Penttinen, Risto Rajala:
  The role of IT in the formation of a business offering - a framework for empirical analysis. 1488-1496
  
• Marko Bajec, Marjan Krisper, Rok Rupnik:
  The scenario for constructing flexible, people-focused systems development methodologies. 115-126
  
• Hanna Heikinheimo, Tuija Kuusisto:
  The use of embedded open source software in commercial products. 664-671
  
• Hilary Berger, Paul Beynon-Davies, Pat Cleary:
  The Utility of a Rapid Application Development (RAD) approach for a large complex Information Systems Development. 220-227
  
• Patricia McManus, Craig Standing:
  The value of life histories in researching the adoption and use of M-services. 1199-1211
  
• Luigi Proserpio, Massimo Magni:
  To play, or not to play: building a learning environment through computer simulations. 1522-1534
  
• Farouk Missi, Sarmad Alshawi, Guy Fitzgerald:
  Towards a Framework for Realizing healthcare management benefits through the Integration of Patient's Information. 1234-1246
  
• David Sammon, Frédéric Adam:
  Towards a model for evaluating organisational readiness for ERP and data warehousing projects. 1634-1645
  
• Ulrika Lundh Snis, Bo-Göran Bernheim, Monika Hattinger:
  Towards a New design Metaphor: Supporting Boundary Objects as means of knowledge sharing in Community Networks. 1827-1840
  
• Juliana Sutanto, Chee Wei Phang, Atreyi Kankanhalli, Bernard C. Y. Tan:
  Towards a Process Model of Media Usage in Global Virtual Teams. 1853-1864
  
• Vaida Kadyte:
  Uncovering the potential benefits of mobile technology in business relationship context: a case study. 872-879
  
• Gary S. C. Pan, Shan Ling Pan, Michael Newman, Donal J. Flynn:
  Unfreezing-changing-refreezing of actors' commitment: the transition from escalation to de-escalation of commitment to information technology projects. 1476-1487
  
• Mitra Arami, Monika Koller, Robert Krimmer:
  User acceptance of multifunctional smart cards. 80-88
  
• Alea M. Fairchild:
  Using electronic invoicing to manage cash forecasting and working capital in the financial supply chain. 508-519
  
• Eli Hustad, Bjørn Erik Munkvold, Brigitte Vigemyr Møll:
  Using IT for Strategic Competence Management: Potential Benefits and Challenges. 801-812
  
• Andreas Nilsson:
  Using IT to Make Place in Space: Evaluating Mobile Technology Support for Sport Spectators. 1398-1409
  
• Koen Milis:
  Using probabilistic feature models to determine success criteria for ICT projects. 1224-1233
  
• Younes Benslimane, Michel Plaisent, Prosper Bernard:
  Using web systems for e-procurement: an extension of the unified theory of acceptance and use of technology. 211-219
  
• Vera Kartseva, Jaap Gordijn, Yao-Hua Tan:
  Value-based business modelling for network organizations: lessons learned from the electricity sector. 906-918
  
• Julie Fisher, John Bentley, Annemieke Craig, Rodney Turner:
  Web site information design: what small business needs to know. 520-531
  
• Salvador Aragon, Ryan R. Peterson:
  What should the business know about information systems? 66-79
  
• Jorgen P. Bansler, Erling C. Havn:
  When Systems Loose their Identity. 127-138
  

Last update Mon May 20 14:14:36 2013 CET by the DBLP Team — Data released under the ODC-BY 1.0 license — See also our legal information page