13. ECIS 2005: Regensburg, Germany

• Sven A. Carlsson:
  A Critical Realist Perspective on IS Evaluation Research. 1528-1538
  
• Bernd Carsten Stahl:
  A Critical View of the Ethical Nature of Interpretive Research: Paul Ricoeur and the Other. 25-36
  
• Jolie C. Y. Lam, Matthew K. O. Lee, Y. C. Wong, John Y. C. Fung:
  A Digital Inclusive Society Study - Understanding the Social Impacts of Information Communication Technology (ICT) Usage in China. 629-639
  
• Elena García Barriocanal, Miguel-Ángel Sicilia, David Palomar:
  A Graphical Humor Ontology for Contemporary Cultural Heritage Access. 736-746
  
• Martin Hepp:
  A Methodology for Deriving OWL Ontologies from Products and Services Categorization Standards. 1746-1757
  
• Luiz Claudio Barbosa de Oliveira, Luiz Antonio Joia:
  A Model for Evaluating B2C E-Commerce Websites: Application in the CD E-Retailing Industry in Brazil. 254-265
  
• Frank Wolff, Ulrich Frank:
  A Multi-Perspective Framework for Evaluating Conceptual Models in Organisational Change. 1283-1294
  
• John McAvoy, Tom Butler:
  A Paradox of the Change to User Stories: The Application of the Theory of Competing Commitments. 1103-1114
  
• Ramon O'Callaghan, Martin Smits:
  A Strategy Development Process for Enterprise Content Management. 1271-1282
  
• Alan Warr:
  A Study of the Relationships of Strategic IS Planning (SISP) Approaches, Objectives and Context with SISP Success in UK Organisations. 676-687
  
• Rubén A. Mendoza, Thiagarajan Ravichandran, Jungjoo Jahng:
  Adoption of Vertical Standards. 495-502
  
• Christoph Schneider, Pratim Datta:
  Adoption of WLANs in the Hospitality Industry: A Theoretical Cost-Analytic Framework. 533-540
  
• Alea M. Fairchild, Pat Finnegan, Philip O'Reilly, Pieter M. A. Ribbers:
  An Empirical Exploration of Multi-Attribute Bidding: Redefining Intermediary Roles in Electronic Markets. 230-241
  
• Frank Köhne, Mareike Schoop, Dirk Staskiewicz:
  An Empirical Investigation of the Acceptance of Electronic Negotiation Support System Features. 404-415
  
• Lee Xian Yap, Gee-Woo Bock:
  An Empirical Investigation of the Effects of Size on Strength of Relationship and Commitment in a Virtual Community. 552-559
  
• Costas Zafiropoulos, Vasiliki Vrana, Dimitrios Paschaloudis:
  An Evaluation of the Performance of Hotel Web Sites Using the Managers' Views about Online Information Services. 128-139
  
• Fernando Alonso Mendo, Guy Fitzgerald:
  An Organizational Change Perspective of SMEs Web Presence Evolving Strategies. 1549-1560
  
• Britt-Marie Johansson, Karin Axelsson:
  Analysing Communication Media and Actions - Extending and Evaluating the Business Action Matrix. 198-209
  
• Bo Hansen Hansen, Karlheinz Kautz:
  Analysing Knowledge Flows as a Prerequisite to Improve Systems Development Practice. 166-177
  
• Michael Amberg, Manuela Schröder:
  Analysis of E-Business Models for Digital Media Content. 1388-1399
  
• Oleg Missikoff:
  Assessing the Role of Cultural Resources as a Key Product for Socio-Economic Development. 1410-1421
  
• Phillip Freeman, Peter B. Seddon:
  Benefits from CRM-Based Work Systems. 210-221
  
• Ioanna D. Constantiou, Jan Damsgaard, Lars Andreas Knutsen:
  Beware of Dane-geld: Even if Paid, M-Service Adoption Can be Slow. 1211-1222
  
• Jacob Nørbjerg, Ojelanki K. Ngwenyama:
  Building and Maintaining Alliances in SPI Projects: Implications for Organizing Effective SPI. 1329-1338
  
• Dirk Neumann, Juho Mäkiö, Christof Weinhardt:
  CAME - A Tool Set for Configuring Electronic Markets. 1033-1044
  
• Francesc Miralles, Sandra Sieber, Josep Valor:
  CIO Herds and User Gangs in the Adoption of Open Source Software. 1364-1375
  
• Christian Braun, Robert Winter:
  Classification of Outsourcing Phenomena in Financial Services. 349-360
  
• Seamus Dromey, Ciara Heavin, Karen Neville:
  Combining Website Search Engine Optimization with Advanced Web Log Analysis. 1295-1308
  
• Nor Laila Md. Noor, Mardziah Hashim, Halilah Haron, Salwa Ariffin:
  Community Acceptance of Knowledge Sharing System in the Travel and Tourism Websites: an Application of an Extension of TAM. 640-651
  
• Parissa Haghirian, Maria Madlberger:
  Consumer Attitude toward Advertising via Mobile Devices - An Empirical Investigation among Austrian Users. 447-458
  
• Heng Xu, Hock-Hai Teo:
  Consumers' Privacy Concerns toward Using Location-Based Services: An Exploratory Framework and Research Proposal. 866-875
  
• Shaun Dallman, LeMai Nguyen, John Lamp, Jacob L. Cybulski:
  Contextual Factors which Influence Creativity in Requirements Engineering. 1734-1745
  
• Stuart J. Barnes, Richard T. Vidgen:
  Data Triangulation in Action: Using Comment Analysis to Refine Web Quality Metrics. 92-103
  
• Chris Barry:
  Decision-Making and Information Systems Development - A Conceptual Framework. 1009-1020
  
• Jimmy C. Huang, Sue Newell, Brad Poulson, Robert D. Galliers:
  Deriving Value from a Commodity Process: a Case Study of the Strategic Planning and Management of a Call Center. 503-512
  
• Sandy Chong:
  Determinants of Satisfaction of Electronic Commerce Implementation: Some Evidence from the Small- and Medium-Sized Enterprises. 186-197
  
• Simon K. Milton, Robert B. Johnston, Reeva M. Lederman, Vivienne Waller:
  Developing a Methodology for Designing Routine Information Systems Based on the Situational Theory of Action. 381-389
  
• Rüdiger Zarnekow, Walter Brenner:
  Distribution of Cost over the Application Lifecycle - a Multi-case Study. 68-79
  
• Hans van der Heijden, Mark Ogertschnig, Lennart van der Gaast:
  Effects of Context Relevance and Perceived Risk on User Acceptance of Mobile Information Services. 286-296
  
• Thomas Acton, William Golden, Hans van der Heijden:
  Effects of See-Through Interfaces on User Acceptance of Small-Screen Information Systems. 416-426
  
• Julian M. Sims, Philip Powell, Richard T. Vidgen:
  E-Learning and the Digital Divide: Perpetuating Cultural and Socio-Economic Elitism in Higher Education. 1612-1621
  
• Michael Rohloff:
  Enterprise Architecture - Framework and Methodology for the Design of Architectures in the Large. 1659-1672
  
• Elizabeth M. Daniel, John M. Ward:
  Enterprise Portals: Addressing the Organisational and Individual Perspectives of Information Systems. 333-348
  
• Ioannis Ignatiadis, Joe Nandhakumar:
  Enterprise Systems as Embedding and Disembedding Technologies - Power Implications for Work Relationships. 621-628
  
• Paul Jackson, Jane E. Klobas:
  Envisioning the Virtual Workplace: Conceptualising Virtualisation. 842-853
  
• Björn Niehaves:
  Epistemological Perspectives on Multi-Method Information Systems Research. 1584-1595
  
• Erik J. De Vries:
  Epistemology and Methodology in Case Research: A Comparison between European and American IS Journals. 1309-1320
  
• Eveline Van Stijn, Anthony K. P. Wensley:
  ERP's best Practices and Change: An Organizational Memory Mismatch Approach. 664-675
  
• Daniel Pfeiffer, Björn Niehaves:
  Evaluation of Conceptual Models - A Structuralist Approach. 459-470
  
• Rachel McCalla, Jean-Noël Ezingeard:
  Examining the Linkage between Technology Use, Emotional Expression and Service Quality Perceptions: The Data Collection Protocol (Research-in-Progress). 1604-1611
  
• K. Niki Kunene, Heinz Roland Weistroffer:
  Expanding the Knowledge Base for more Effective Data Mining. 796-803
  
• Lars Algermissen, Patrick Delfmann, Björn Niehaves:
  Experiences in Process-Oriented Reorganisation through Reference Modelling in Public Administrations - The Case Study Regio at KomM. 1434-1445
  
• Roland M. Müller, Stephanie Haiduk, Nadine Heertsch, Hans-Joachim Lenz, Myra Spiliopoulou:
  Experimental Investigation of the Effects of Different Market Mechanisms for Electronic Knowledge Markets. 1115-1126
  
• Maria Kutar, Ben Light:
  Exploring Cultural Issues in the Packaged Software Industry: A Usability Perspective. 1519-1527
  
• Richard Baskerville, Marco Cavallari, Kristian Hjort-Madsen, Jan Pries-Heje, Maddalena Sorrentino, Francesco Virili:
  Extensible Architectures: The Strategic Value of Service-Oriented Architecture in Banking. 761-772
  
• Andrzej Ceglowski, Leonid Churilov, Jeff Wassertheil:
  Facilitating Decision Support in Hospital Emergency Departments: A Process-Oriented Perspective. 830-841
  
• Sanjeev Sharma, Gee-Woo Bock:
  Factor's Influencing Individual's Knowledge Seeking Behaviour in Electronic Knowledge Repository. 390-403
  
• Syed Nasirin, Nancy Winter, Paul Coppock:
  Factors Influencing User Involvement DSS Project Implementation: Some Lessons from the United Kingdom Health Sector. 104-114
  
• Melanie Wilson, Anita Greenhill:
  Flexibility and Gender in the E-Society: Marxist Theory Applied to At-Home Telework. 560-572
  
• Bendik Bygstad, Peter Axel Nielsen, Bjørn Erik Munkvold:
  Four Integration Patterns: IS Development as Stepwise Adaptation of Technology and Organisation. 242-253
  
• Peter Shackleton, Julie Fisher, Linda Dawson:
  From Dog Licences to Democracy: Local Government Approaches to E-Service Delivery in Australia. 724-735
  
• Emmanuel Monod, Heinz K. Klein:
  From E-Heritage to Interpretive Archaeology Systems (IAS): A Research Framework for Evaluating Cultural Heritage Communication in the Digital Age. 1045-1054
  
• Kari Smolander, Matti Rossi, Sandeep Purao:
  Going beyond the Blueprint: Unravelling the Complex Reality of Software Architectures. 944-954
  
• Monideepa Tarafdar, Steven R. Gordon:
  How Information Technology Capabilities Influence Organizational Innovation: Exploratory Findings from two Case Studies. 178-185
  
• Francesco M. Barbini, Alessandro D'Atri:
  How Innovative are Virtual Enterprises? 1091-1102
  
• Dick Stenmark:
  How Intranets Differ from the Web: Organisational Culture's Effect on Technology. 154-165
  
• Dickson K. W. Chiu, Joe Kit Man Poon, Wai Chun Lam, Chi Yung Tse, William Hi Tai Sui, Wing Sze Poon:
  How Ontologies can Help in an E-Marketplace. 652-663
  
• Gerhard Schwabe, Marco Prestipino:
  How Tourism Communities Can Change Travel Information Quality. 1685-1696
  
• Diego D. Navarra, Tony Cornford:
  ICT, Innovation and Public Management: Governance, Models & Alternatives for E-Government Infrastructures. 1573-1583
  
• Corina Raduescu, Jon Heales:
  Incentives and their Effects on Information Systems Projects. 471-483
  
• Minna Koskinen:
  Information Systems Research: Scientific Concepts, Language and Change in Evolving Problem Solving Activity. 1247-1258
  
• Hosein Gharavi, Alfred Ogle, Yogesh Kumar Dwivedi:
  Infusion of the Internet and Indigenous Tourism: An Australian Framework. 80-91
  
• Thomas Butler, Ciaran Murphy:
  Integrating Dynamic Capability and Commitment Theory for Research on IT Capabilities and Resources. 997-1008
  
• Maria Alaranta:
  Integrating the Enterprise Systems after a Merger: Managing the Change in a Manufacturing Company. 266-273
  
• Pratim Datta:
  Intermediaries as Value Moderators in Electronic Marketplaces. 541-551
  
• Marianna Sigala:
  Internet and Inter-Firm Relations in the Business Travel Management Distribution Chain. 1021-1032
  
• Anastasia Papazafeiropoulou, Reshma Gandecha, Lampros K. Stergioulas:
  Interpretive Flexibility along the Innovation Decision Process of the UK NHS Care Records Service (NCRS). Insights from a Local Implementation Case Study. 1067-1078
  
• Jyoti Choudrie, Yogesh Kumar Dwivedi:
  Investigating Broadband Diffusion in the Household: Towards Content Validity and Pre-Test of the Survey Instrument. 513-520
  
• Stephen Duhan, Margi Levy, Philip Powell:
  IS Strategy in SMEs Using Organizational Capabilities: The CPX Framework. 321-332
  
• Peter M. Bednar, Christine E. Welch:
  IS, Process, Organisational Change and their Relationship with Contextual Dependencies. 1466-1476
  
• Marko Bajec, Marjan Krisper:
  Issues and Challenges in Business Rule-Based Information Systems Development. 887-898
  
• Qiang Liu, Gail Ridley:
  IT Control in the Australian Public Sector: An International Comparison. 985-996
  
• Tatiana Sourenkova, Panos Louvieris:
  IT Outsourcing in Tourism Businesses in the UK: Decision-Making Approach. 773-784
  
• Sabrina S. S. Fu, Matthew K. O. Lee:
  IT-Based Knowledge Sharing and Organizational Trust: The Development and Initial Test of a Comprehensive Model. 817-829
  
• David Finnegan, Leslie P. Willcocks:
  Knowledge Issues in the Introduction of CRM Systems: Tacit Knowledge, Psychological Contracts, Subcultures and Impacts. 37-55
  
• Dick Stenmark:
  Knowledge Sharing on a Corporate Intranet: Effects of Re-Instating Web Authoring Capability. 13-24
  
• Michael Rosemann, Iris Vessey:
  Linking Theory and Practice: Performing a Reality Check on a Model of IS Success. 854-865
  
• Ingjerd Skogseid, Ole Hanseth:
  Local Actors Build Broadband Infrastructure. 1697-1708
  
• Colin G. Ash:
  Managing E-Business Change within a Global E-Marketplace: A Buyer's Perspective. 1139-1150
  
• Sabine Madsen, Karlheinz Kautz, Richard T. Vidgen:
  Method Emergence in Practice - Influences and Consequences. 876-886
  
• Christian Locher:
  Methodologies for Evaluating Information Security Investments - What Basel II Can Change in the Financial Industry. 1561-1572
  
• Jan Muntermann, Heiko Rossnagel, Kai Rannenberg:
  Mobile Brokerage Infrastructures - Capabilities and Security Requirements. 610-620
  
• Eusebio Scornavacca Jr., Stuart J. Barnes, Sid L. Huff:
  Mobile Business Research, 2000-2004: Emergence, Current Status, and Future Opportunities. 785-795
  
• Frank Teuteberg, Denny Schreber:
  Mobile Computing and Auto-ID Technologies in Supply Chain Event Management - An Agent-Based Approach. 439-446
  
• Volker Gruhn, André Köhler, Robert Klawes:
  Mobile Process Landscaping by Example of Residential Trade and Industry. 1400-1409
  
• Christer Carlsson, Joanna Carlsson, Pirkko Walden:
  Mobile Services for the Hospitality Industry. 1722-1733
  
• Stefanie Kethers, Günter Gans, Dominik Schmitz, David Sier:
  Modelling Trust Relationships in a Healthcare Network: Experiences with the TCD Framework. 1321-1328
  
• Henry M. Kim, Arijit Sengupta, Joerg Evermann:
  MOQ: Web Services Ontologies for QOS and General Quality Evaluations. 1539-1548
  
• Pierre-Majorique Léger, Shinkyu Yang:
  Network Effects and the Creation of Shareholders' Wealth in the Context of Software Firm Mergers and Acquisitions. 1673-1684
  
• Arina Soukhoroukova, Martin Spann:
  New Product Development with Internet-Based Information Markets: Theory and Empirical Application. 1446-1457
  
• Li-Ting Huang, Cheng-Kiang Farn, Kuo-Lian Yin:
  On Initial Trust Building for E-Commerce: Revisiting from the Perspective of Signal Theory and Trust Transference. 955-968
  
• Per Backlund:
  On the Research Approaches Employed at Recent European Conferences on Information Systems (ECIS 2002 - ECIS 2004). 297-308
  
• Jesper Holck, Mogens Kühn Pedersen, Michael Holm Larsen:
  Open Source Software Acquisition: Beyond the Business Case. 1497-1508
  
• Stephen Jackson, George Philip:
  Organisational Culture and the Management of Technological Change: A Theoretical Perspective. 1259-1270
  
• Nunzio Casalino, Alessandro D'Atri, C. Fadda:
  Organisational Impact and Exploitation of the Results of an Italian Research Project for E-Health and Medical Training. 1489-1496
  
• Edgar A. Whitley, David E. Avison, Karlheinz Kautz, Marianna Sigala, Robert Winter:
  Panel: Becoming involved with conferences: Lessons from ECIS. 1763-1764
  
• Frank F. Land, Maddalena Sorrentino, Kim Viborg Andersen, Mike Cushman, Leela Damodoran, Mary Reid:
  Panel: E-government, the citizen and equity. 1772-1776
  
• Rainer von Ammon, Mark M. Davydov, Hans-Gert Penzel, Federico Rajola, Robert Winter:
  Panel: Future directions of information systems research in the financial domain. 1769-1771
  
• Richard Baskerville, Gurpreet Dhillon, Günther Pernul, Filipe de Sá-Soares:
  Panel: Information systems security standards: The solution or the problem? 1780-1782
  
• Alea M. Fairchild, Patrick Finnegan, William Golden, Jeremy Hayes, Martin Hughes:
  Panel: Inter-organisational systems: Redefining the research agenda. 1777-1779
  
• Richard Baskerville, Alison E. Adam, Helmut Krcmar, Joe Peppard, John R. Venable:
  Panel: IT employment and shifting enrolment patterns in information systems. 1765-1768
  
• Will Venters, Mary Darking, Ben Light, Jan Pries-Heje, Björn Lundell:
  Panel: Jumping the high-jump and landing in the sandpit - The issues involved in moving from being a PhD student to being a full member of the IS community. 1787-1789
  
• Karlheinz Kautz, Wolfgang König, Ray J. Paul, Frantz Rowe, Dov Te'eni:
  Panel: Meet the editors: Worldviews in editorial missions and practice. 1758-1762
  
• William Dutton, Rita Ferreira, Jens Riegelsberger, Lorenzo Valeri, Yao-Hua Tan:
  Panel: Trust in e-business in a rapidly changing economy. 1783-1786
  
• Paul Beynon-Davies:
  Personal Identification in the Information Age: The Case of the National Identity Card in the UK. 56-67
  
• Claudia Löbbecke, Manfred Thaller:
  Preserving Europe's Cultural Heritage in the Digital World. 1-12
  
• Ulrike Dowie, Nicole Gellner, Sven Hanssen, Andreas Helferich, Georg Herzwurm, Sixten Schockert:
  Quality Assurance of Integrated Business Software: An Approach to Testing Software Product Lines. 1223-1234
  
• Sharman Lichtenstein, Alexia Hunter:
  Receiver Influences on Knowledge Sharing. 1187-1198
  
• Martin Fahy, Joseph Feller, Patrick Finnegan, Ciaran Murphy:
  Re-Engineering a Financial Information Supply Chain with XBRL: An Exploration of Co-Operative IOS Design and Development. 1175-1186
  
• Jan Mendling, Michael Rausch, Guido Sommer:
  Reference Modelling for Destination Marketing Organisations - The Case of Austrian National Tourist Office. 1596-1603
  
• Sarah Spiekermann, Holger Ziekow:
  RFID: A 7-Point Plan to Ensure Privacy. 688-699
  
• Mamata Bhandar, Shan Ling Pan, Bernard C. Y. Tan, Puay-Guan Goh:
  Roles of Social Capital in Collaborative IS Projects. 598-609
  
• Oliver Hinz, Martin Bernhardt:
  Scalable Business Models with Web Services in a Reverse Pricing Scenario. 1199-1210
  
• Karianne Vermaas, Lidwien van de Wijngaert:
  Seeking Health Information on the Internet - Different Genders, Different Uses, Different Risks. 361-372
  
• Rachel McLean, Nigel M. Blackie:
  Serf or Sovereign? E-Commerce and the Promise of Consumer Empowerment. 115-127
  
• Axel Hochstein, Gerrit Tamm, Walter Brenner:
  Service-Oriented IT Management: Benefit, Cost and Success Factors. 911-921
  
• Andrea Carugati, Elias A. Hadzilias, Nathalie Demoulin:
  Setting the Framework for Developing E-Government Services on Cultural Heritage. 1458-1465
  
• Marc Ehrig, Peter Haase, Mark Hefke, Nenad Stojanovic:
  Similarity for Ontologies - A Comprehensive Framework. 1509-1518
  
• Wouter Steenbeek, Lidwien van de Wijngaert, Mischa van den Brand, Sjaak Brinkkemper, Frank Harmsen:
  Sourcing Decision-Making: Elicitating Consultancy Knowledge Using Policy Capturing. 1422-1433
  
• Tom Gellrich, Heiko Gewald:
  Sourcing, Risk and the Financial Market. 700-711
  
• Massimo Magni, Ferdinando Pennarola:
  Stand by Me: The Quality of Intra-Organizational Relationships as Antecedent of IT Adoption. 585-597
  
• Cocky Hilhorst, Martin Smits, Eric van Heck:
  Strategic Flexibility and IT Infrastructure Investments - Empirical Evidence in two Case Studies. 922-935
  
• Peter Buxmann, Gerrit Pohl, Patrick Johnscher, Jochen Strube, Hans-Dieter Groffmann:
  Strategies for Digital Music Markets: Pricing and the Effectiveness of Measures against Pirate Copies - Results of an Empirical Study. 1622-1633
  
• Thomas Hädrich, Torsten Priebe:
  Supporting Knowledge Work with Knowledge Stance-Oriented Integrative Portals. 1339-1351
  
• Vanessa Gemmo, Federico Rajola, Alessia Santuccio:
  Technology and Organizational Settings in Knowledge Networks: An Empirical Research in the Banking Industry. 1709-1721
  
• Anders Mårtensson:
  Technology Shift and Business Operation Interdependence: The case of Internet in Securities Trading. 1235-1246
  
• Helen Hasan, Wannapa Suratmethakul:
  The Challenges of Introducing Off-The-Shelf Systems into Complex Work Organisations. 1055-1066
  
• Huei Huang Kuan, Gee-Woo Bock:
  The Collective Reality of Trust: an Investigation of Social Relations and Networks on Trust in Multi-Channel Retailers. 222-229
  
• Uri Gal, Youngjin Yoo, Richard J. Boland Jr.:
  The Dynamics of Boundary Objects, Social Infrastructures and Social Identities. 804-816
  
• Jens Dibbern, Wynne W. Chin, Armin Heinzl:
  The Impact of Human Asset Specificity on the Sourcing of Application Services. 1645-1658
  
• Euripidis Loukis, Ioakim A. Sapounas:
  The Impact of Information Systems Investment and Management on Business Performance in Greece. 1477-1488
  
• Heinz-Theo Wagner, Tim Weitzel:
  The Impact of IT on Competitive Advantage: A Microeconomic Approachto Making the Resource-Based View Explicit. 1352-1363
  
• Anett Kralisch, Veit Köppen:
  The Impact of Language on Website Use and User Satisfaction: Project Description. 936-943
  
• Karin Breu, Christopher J. Hemingway, Colin Ashurst:
  The Impact of Mobile and Wireless Technology on Knowledge Workers: An Exploratory Study. 1127-1138
  
• Petar Djekic, Claudia Löbbecke:
  The Impact of Technical Copy Protection and Internet Services Usage on Software Piracy - An International Survey on Sequencer Software Piracy -. 712-723
  
• Maria Madlberger, Antje Sester:
  The Last Mile in an Electronic Commerce Business Model - Service Expectations of Austrian Online Shoppers. 899-910
  
• Christy M. K. Cheung, Moez Limayem:
  The Role of Habit and the Changing Nature of the Relationship between Intention and Usage. 977-984
  
• Netta Iivari:
  The Role of Organizational Culture in Organizational Change - Idenfying a Realistic Position for Prospective IS Research. 427-438
  
• Jeanette Lemmergaard, Christopher Gersbo-møller, Line Bødker Povlsen:
  The Scandinavian School Revisited: a Case Study on New Roles in the ISD Process. 969-976
  
• Agneta Ranerup:
  The Technological Construction of Quasi-Markets for Education. 309-320
  
• Elaine Ferneley, Frances Bell:
  Tinker, Tailor: Information Systems and Strategic Development in Knowledge-Based SMEs. 1079-1090
  
• Michael Rosemann, Tonia de Bruin:
  Towards a Business Process Management Maturity Model. 521-532
  
• Vasiliki Mantzana, Marinos Themistocleous:
  Towards a Conceptual Framework of Actors and Factors Affecting the EAI Adoption in Healthcare Organisations. 1151-1162
  
• Martin Mocker, Alexander Teubner:
  Towards a Coprehensive Model of Information Strategy. 747-760
  
• Judith Gebauer, Fei Lee:
  Towards an "Optimal" Level of Information System Flexibility - A Conceptual Model. 373-380
  
• Katarina Stanoevska-Slabeva, Roman Hoegg:
  Towards Guidelines for Design of Mobile Services. 1376-1387
  
• Pauline Sobreperez, Elaine H. Ferneley, Francis A. Wilson:
  Tricks or Trompe L'Oeil? An Examination Workplace Resistance in an Information Rich Managerial Environment. 484-494
  
• Ulf Melin, Karin Axelsson:
  Understanding Organizational Coordination and Information Systems - Mintzberg's Coordination Mechanisms Revisited and Evaluated. 1634-1644
  
• Elfriede Krauth, Hans Moonen, Viara Popova, Martijn C. Schut:
  Understanding Performance Measurement and Control in Third Party Logistics. 1163-1174
  
• Evangelos Moustakas, C. Ranganathan, Penny Duquenoy:
  Unsolicited Commercial Email (Spam): An Exploratory Understanding Using Stakeholder Analysis. 274-285
  
• Ari P. Hirvonen, Mirja Pulkkinen:
  User Participation in Consulting Projects: Client and Provider Role Variations. 140-153
  
• Massimo Magni, Luigi Proserpio:
  Users' Beliefs toward Technology: A Social Capital Perspective. 573-584
  

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