ENTER 2005: Innsbruck, Austria

Tourism Information Systems, Services and Architectures I

• G. Michael McGrath, Elizabeth More:
  An Extended Tourism Information Architecture: Capturing and Modelling Change. 1-12
  
• Andrew Taylor, Stefan Puehringer:
  Market Imperfections in the Tourism Information Marketplace: Highlighting the Challenges for Information System Developers. 13-22
  
• Moira C. Norrie, Beat Signer:
  Overlaying Paper Maps with Digital Information Services for Tourists. 23-33
  

Tourism Information Systems, Services and Architectures II

• Ilias Maglogiannis, George Kormentzas, Nikos Panagiotarakis, I. Zormpas:
  SEAWISE: A Framework for Web Based Intelligent Integration of Sea Transport and Personal Mobile Trip Guide Services. 34-45
  
• Kerstin Raggam, Alexander Almer:
  Acceptance of Geo-multimedia Applications in Austrian Tourism Organisations. 46-56
  
• Matthias Fuchs, Wolfram Höpken:
  Towards @Destination: A DEA-based Decision Support Framework. 57-66
  

Culture and Heritage

• Marianna Sigala:
  A Learning Assessment of Online Interpretation Practices: from Museum Supply Chains to Experience Ecologies. 67-78
  
• Marina Abad, Aurkene Sorzabal, María Linaza:
  NOMENCLATOR- Innovative Multilingual Environment for Collaborative Applications for Tourists and Cultural Organizations. 79-89
  
• Claudia Berruquier, Enrico Blanzieri, Alessandro Ebranati:
  CBR Naïve Interaction in a Web-Based System for Tourism. 90-101
  

Consumers and Communities

• Claudia Green, Suzanne Murrmann:
  Technology as a Tool for Citizen Participation in Community Development and Tourism: The Rebuilding of Lower Manhattan. 102-113
  
• Simon Milne, Ulrich Speidel, Tony Goodman, Vanessa Clark:
  Tourism, ICT and Regional Economic Development: The Case of kiwitrails. 114-124
  
• Philip Alford:
  A Framework for Mapping and Evaluating Business Process Costs in the Tourism Industry Supply Chain. 125-136
  

Travel and Trip Planning I

• Andreas H. Zins, Ulrike Bauernfeind:
  Explaining Online Purchase Planning Experiences with Recommender Websites. 137-148
  
• Klaus ten Hagen, Ronny Kramer, Marcel Hermkes, Bjoern Schumann, Patrick Mueller:
  Semantic Matching and Heuristic Search for a Dynamic Tour Guide. 149-159
  
• Ulrich Rabanser, Francesco Ricci:
  Recommender Systems: Do They Have a Viable Business Model in e-Tourism?. 160-171
  

Travel and Trip Planning II

• Francesco Ricci, Karl Wöber, Andreas H. Zins:
  Recommendations by Collaborative Browsing. 172-182
  
• Nicole Mitsche:
  Understanding the Information Search Process within a Tourism Domain-specific Search Engine. 183-193
  
• Ulrike Gretzel, Daniel R. Fesenmaier:
  Persuasiveness of Preference Elicitation Processes in Destination Recommendation Systems. 194-204
  

Destination Systems and Issues I

• Karolien Hellemans, Robert Govers:
  European Tourism Online: Comparative Content Analysis of the ETC Website and Corresponding National NTO Websites. 205-214
  
• Zheng Xiang, Daniel R. Fesenmaier:
  Assessing the Initial Step in the Persuasion Process: META Tags on Destination Marketing Websites. 215-226
  
• Yi Fen Kao, Panos Louvieris, Jan Powell-Perry, Dimitrios Buhalis:
  E-Satisfaction of NTO's Website Case Study: Singapore Tourism Board's Taiwan Website. 227-237
  

Destination Systems and Issues II

• Bill Doolin:
  Shaping Technological Outcomes: Website Development in Four Regional Tourism Organisations. 238-248
  
• Jee-Hee Han, Juline Mills:
  Use of Problematic Integration Theory in Destination Online Promotional Activities: The Case of Australia.com in the United States Market. 249-260
  
• John D'Ambra, Nina Mistilis:
  Analysis of Perceived Quality of Information Resources and A Priori Web Usage at the Sydney Visitor Information Centre. 261-272
  

Trust

• Peter O'Connor:
  An International Comparison of Approaches to Online Privacy Protection. 273-284
  
• Mark R. Brown, Udo Gottlieb, Rose Muchira:
  Privacy Concerns and Purchase of Travel Product Online. 285-295
  
• Thomas Bieger, Pietro Beritelli, Robert Weinert, Andreas Wittmer:
  Building Trust and Identity on the Web - New IT Transaction Platforms to Overcome Psychological Barriers to Rent. 296-305
  

Hospitality Systems and Issues I

• Kurt Matzler, Martin Waiguny:
  Consequences of Customer Confusion in Online Hotel Booking. 306-317
  
• Mariangela Franch, Umberto Martini, Pierluigi Novi Inverardi, Federica Buffa:
  Awareness and Exploitation of the Potential of the Web by SMTEs: The Case of Alpine Hotels in Italy and France. 318-327
  
• Angie Tso, Rob Law:
  An Empirical Study of Online Pricing Practices for Hong Kong Hotels. 328-337
  

Hospitality Systems and Issues II

• Mohamed Essawy:
  Exploring the Presence and Exploitation of E-Relationship Marketing by UK Based Multi-unit Hotel Brands. 338-349
  
• Rob Law, Catherine Cheung:
  Weighing of Hotel Website Dimensions and Attributes. 350-359
  
• Miriam Scaglione, Thomas Steiner, Roland Schegg, Jamie Murphy:
  Investigating Domain Name Diffusion across Swiss Accommodation Enterprises. 360-370
  

Hospitality Systems and Issues III

• Th. Fotiadis, Ch. Vassiliadis, L. Hatzithomas, E. Gkotzamanis:
  An IT Approach Against Brand Positioning Confusion on Hospitality Enterprises: The Case of Greek Hotels. 371-382
  
• Evangelos Christou, Panagiotis Kassianidis:
  Persuasion Effectiveness of Alternative Types of Internet Advertising for Hotels: A Cross-Cultural Study. 383-392
  
• Marianna Sigala:
  e-Procurement Use and Adoption Barriers: Evidence from the Greek Foodservice Sector. 393-404
  

Marketing and Markets I

• Thomas Bieger, Pietro Beritelli, Christian Laesser:
  Information Behaviour of the VFR market: The Case of Switzerland. 405-416
  
• François Bédard:
  Case Study of the Successful Strategic Transformation of a "Bricks-and-Mortar" Travel Agency into a "Clicks-and- Mortar" Business -Lessons Learned from a Small, Independent Travel Agency in Canada. 417-428
  
• Li Li, Dimitrios Buhalis:
  Predicting Internet Usage for Travel Bookings in China. 429-439
  

Marketing and Markets II

• Valentina Ndou, Giuseppina Passiante:
  Value Creation in Tourism Network Systems. 440-451
  
• Nora Weber, Hilary Murphy, Roland Schegg, Jamie Murphy:
  An Investigation of Satisfaction and Loyalty in the Virtual Hospitality Environment. 452-462
  
• Evangelos Christou:
  Promotional Pricing in the Electronic Commerce of Holiday Packages: A Model of Purchase Behavior. 463-473
  

Marketing and Markets III

• Anika Schweda:
  The Influence of Interactive Media upon the Adoption of Interactive Television for Holiday Planning. 474-485
  
• Alexandras Paraskevas, Kyriakos Kontoyiannis:
  Travel Comparison Websites: An Old Friend with New Clothes. 486-496
  
• Roberto Daniele, Andrew J. Frew:
  Using Concept Maps to Examine Business Models and Drivers of Competitive Advantage for Travel eMediaries. 497-507
  

Website Evaluation, Quality and Metrics I

• Marc Hümmer, Dorothea Kretschmer, Britta Hofmann:
  User-Centered Requirements Engineering: Usability Issue for Websites of Tour Operators. 508-518
  
• JungKook Lee, Juline E. Mills:
  Exploring the Use and Measurement of Web Advertising: Korean Perception of U.S. State Tourism Organizations. 519-530
  
• Tonderai Maswera, Ray Dawson, Janet Edwards:
  Analysis of Usability and Accessibility Errors of E-Commerce Websites of Tourist Organisations in Four African Countries. 531-542
  

Website Evaluation, Quality and Metrics II

• Malene Gram:
  Communicating with the Family: Fun Park Websites. 543-554
  
• Luisa Mich, Mariangela Franch, Umberto Martini:
  A Modular Approach to Quality Evaluation of Tourist Destination Web Sites: The Quality Model Factory. 555-565
  
• Roland Schegg, Thomas Steiner, Thouraya Gherissi-Labben, Jamie Murphy:
  Using Log File Analysis and Website Assessment to Improve Hospitality Websites. 566-576
  

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