13. HCI 2009: San Diego, CA, USA

Usability and User Experience

• Robert W. Bailey, Cari A. Wolfson, Janice Nall, Sanjay Koyani:
  Performance-Based Usability Testing: Metrics That Have the Greatest Impact for Improving a System's Usability. 3-12
  
• Nigel Bevan:
  Extending Quality in Use to Provide a Framework for Usability Measurement. 13-22
  
• Holly Blasko-Drabik, James Bohnsack, Clint A. Bowers:
  Combining Fast-Paced Usability and Scientific Testing to Improve the Lunar Quest Physics Game. 23-26
  
• Clint A. Bowers, Jan Cannon-Bowers, Talib S. Hussain:
  Considering User Knowledge in the Evaluation of Training System Usability. 27-30
  
• Chun-Juei Chou, Chris Conley:
  Engaging Experience: A New Perspective of User Experience with Physical Products. 31-40
  
• Chi Nung Chu:
  User-Centered Mouse Access Evaluation Design: Windows-Based Simulation Technology. 41-45
  
• Kevin Clark:
  Engaging and Adaptive: Going beyond Ease of Use. 46-54
  
• Ergün Eraslan:
  Usability Evaluation of Mp3/CD Players: A Multi-Criteria Decision Making Approach. 55-64
  
• José Luis González Sánchez, Natalia Padilla Zea, Francisco L. Gutiérrez:
  From Usability to Playability: Introduction to Player-Centred Video Game Development Process. 65-74
  
• Tadashi Kobayashi, Hiromasa Nakatani:
  Mapping of Usability Guidelines onto User's Temporal Viewpoint Matrix. 75-83
  
• Jinah Lee, Chang-Young Im:
  A Study on User Centered Game Evaluation Guideline Based on the MIPA Framework. 84-93
  
• James R. Lewis, Jeff Sauro:
  The Factor Structure of the System Usability Scale. 94-103
  
• Aaron Marcus, Richard Gunther, Randy Sieffert:
  Validating a Standardized Usability/User-Experience Maturity Model: A Progress Report. 104-109
  
• Stefan Propp, Peter Forbrig:
  Defining Expected Behavior for Usability Testing. 110-119
  
• Umar Rashid, Aaron J. Quigley:
  Interaction Techniques for Binding Smartphones: A Desirability Evaluation. 120-128
  
• Katie A. Siek, Danish Ullah Khan, Stephen E. Ross:
  A Usability Inspection of Medication Management in Three Personal Health Applications. 129-138
  
• Tyan-Yu Wu, Wen-Chih Chang, Yuan-Hao Hsu:
  Designing a Lighting with Pleasure. 139-146
  
• Sachin S. Yambal, Sushmita Munshi:
  Plugging the Holes: Increasing the Impact of User Experience Evaluations. 147-156
  

Methods and Techniques for HCD

• Margarita Anastassova, Oscar Mayora-Ibarra:
  Elicitation of User Requirements for Mobile Interaction with Visual and RFID Tags: A Prototype-Based Exploratory Study. 159-166
  
• Mickaël Causse, Christophe Hurter:
  The Physiological User's Response as a Clue to Assess Visual Variables Effectiveness. 167-176
  
• Yu-Li Chuang, Makoto Okamoto:
  A Photo Correlation Map Using Mobile AP II for Scenario-Based Design. 177-183
  
• Guillermo Cortes Robles, Giner Alor-Hernández, Alberto A. Aguilar-Lasserre, Rubén Posada-Gómez:
  Accelerating the Knowledge Innovation Process. 184-192
  
• Kentaro Go:
  What Properties Make Scenarios Useful in Design for Usability? 193-201
  
• Dong San Kim, Wan Chul Yoon:
  A Method for Consistent Design of User Interaction with Multifunction Devices. 202-211
  
• Daniel Kohlsdorf, Michael Lawo, Michael Boronowsky:
  A Mobile Application for Survey Reports: An Evaluation. 212-220
  
• Tobias Komischke:
  Integrating User Experience into a Software Development Company - A Case Study. 221-229
  
• Masaaki Kurosu:
  Full Description Persona vs. Trait List Persona in the Persona-Based sHEM Approach. 230-238
  
• Katsuhiko Kushi:
  Organized Reframing Process with Video Ethnography: A Case Study of Students' Design Project for New Interface Concept from Research to Visualization. 239-246
  
• David Lewis, Ann Barron:
  Animated Demonstrations: Evidence of Improved Performance Efficiency and the Worked Example Effect. 247-255
  
• Alessandro Marcengo, Elena Guercio, Amon Rapp:
  Personas Layering: A Cost Effective Model for Service Design in Medium-Long Term Telco Research Projects. 256-265
  
• Bruno Merlin, Christophe Hurter, Mathieu Raynal:
  Bridging Software Evolution's Gap: The Multilayer Concept. 266-275
  
• Naoka Misawa, Mitsuru Fujita:
  A Proposal of XB-Method, an Idea Generation System for New Services Using User Experiences. 276-283
  
• Megan Moundalexis, Janet Deery, Kendal Roberts:
  Integrating Human-Computer Interaction Artifacts into System Development. 284-291
  
• Pardha S. Pyla, H. Rex Hartson, Manuel A. Pérez-Quiñones, James D. Arthur, Tonya L. Smith-Jackson, Deborah Hix:
  "How Do I Evaluate THAT?" Experiences from a Systems-Level Evaluation Effort. 292-301
  
• Ingrid Rügge, Carmen Ruthenbeck, Bernd Scholz-Reiter:
  Changes of HCI Methods towards the Development Process of Wearable Computing Solutions. 302-311
  
• Christine Rivers, Janko Calic, Amy Tan:
  Combining Activity Theory and Grounded Theory for the Design of Collaborative Interfaces. 312-321
  
• Lucas Stephane:
  User Behavior Patterns: Gathering, Analysis, Simulation and Prediction. 322-331
  
• Jari Varsaluoma:
  Scenarios in the Heuristic Evaluation of Mobile Devices: Emphasizing the Context of Use. 332-341
  
• Tomoki Wada, Toshiki Yamaoka:
  The Proposal of Quantitative Analysis Method Based on the Method of Observation Engineering. 342-350
  
• Erin K. Walline, Bradley Lawrence:
  Translating Subjective Data to Objective Measures to Drive Product Design and Experience. 351-356
  
• Maik Wurdel:
  Towards an Holistic Understanding of Tasks, Objects and Location in Collaborative Environments. 357-366
  
• Kazuhiko Yamazaki:
  Approach to Human Centered Design Innovation by Utilized Paper Prototyping. 367-373
  
• Koji Yanagida, Yoshihiro Ueda, Kentaro Go, Katsumi Takahashi, Seiji Hayakawa, Kazuhiko Yamazaki:
  Structured Scenario-Based Design Method. 374-380
  
• Der-Jang Yu, Wen-Chi Lin:
  Facilitating Idea Generation Using Personas. 381-388
  

Understanding Diverse Human Needs and Requirements

• Hiroko Akatsu, Akinori Komatsubara:
  Auditory and Visual Guidance for Reducing Cognitive Load. 391-397
  
• Vibha Anand, Paul G. Biondich, Aaron E. Carroll, Stephen M. Downs:
  Tailoring Interface for Spanish Language: A Case Study with CHICA System. 398-407
  
• Alessandro Andreadis, Giuliano Benelli, Pasquale Fedele:
  A Personal Assistant for Autonomous Life. 408-415
  
• Torkil Clemmensen:
  Towards a Theory of Cultural Usability: A Comparison of ADA and CM-U Theory. 416-425
  
• Ayako Hashizume, Masaaki Kurosu, Toshimasa Yamanaka:
  Regional Difference in the Use of Cell Phone and Other Communication Media among Senior Users. 426-435
  
• Kyeong-Ah Jeong, Robert W. Proctor, Gavriel Salvendy:
  Grouping Preferences of Americans and Koreans in Interfaces for Smart Home Control. 436-445
  
• Yeon Ji Kim, Sun Ju Jeon, Min Jeong Kim:
  User Needs of Mobile Phone Wireless Search: Focusing on Search Result Pages. 446-451
  
• Wei Kiat Koh, Jamie Ng, Odelia Tan, Zelia Tay, Alvin Wong, Martin G. Helander:
  Why Taking Medicine Is a Chore - An Analysis of Routine and Contextual Factors in the Home. 452-461
  
• Seita Koike, Masayuki Sugawara, Yuki Kutsukake, Sayaka Yamanouchi, Kie Sato, Yoshihiro Fujita, Junichi Osada:
  Social Robot Design. 462-467
  
• Masaaki Kurosu, Ayako Hashizume:
  Culture and Communication Behavior: A Research Based on the Artifact Development Analysis. 468-475
  
• Chiuhsiang Joe Lin, Tsung-Ling Hsieh, Wei-Jung Shiang:
  Exploring the Interface Design of Mobile Phone for the Elderly. 476-481
  
• Xin Liu, Jikun Liu, Jun Cai, Ying Liu, Xia Wang:
  Design for China Migrant Workers: A Case of User Research and Mobile Product Concepts Development. 482-491
  
• Jikun Liu, Xin Liu:
  User Value Based Product Adaptation: A Case of Mobile Products for Chinese Urban Elderly People. 492-500
  
• Ding-Bang Luh, Chia-Ling Chang:
  From Novice to Expert - User's Search Approaches for Design Knowledge. 501-510
  
• Malika Mahoui, Josette F. Jones, Derek Zollinger, Kanitha Andersen:
  Leveraging User Search Behavior to Design Personalized Browsing Interfaces for Healthcare Web Sites. 511-520
  
• Yukiko I. Nakano, Matthias Rehm:
  Multimodal Corpus Analysis as a Method for Ensuring Cultural Usability of Embodied Conversational Agents. 521-530
  
• Hiromi Nishiguchi:
  Support Method for Improving the Ability of People with Cerebral Palsy to Efficiently Point a Mouse at Objects on a GUI Screen. 531-537
  
• Ji Hyun Park:
  A Study of Design That Understands the Influences on the Changes of Information Processing Ability of Users. 538-547
  
• Hisashi Shima:
  Common Understanding of Graphic Image Enhance "Emotional Design". 548-551
  
• Anabela Simões, Marta Pereira:
  Older Drivers and New In-Vehicle Technologies: Adaptation and Long-Term Effects. 552-561
  
• Michael E. Stiso:
  Frequency of Usage and Feelings of Connectedness in Instant Messaging by Age, Sex, and Civil Status. 562-569
  
• Wan Adilah Wan Adnan, Nor Laila Md. Noor, Nik Ghazali Nik Daud:
  Examining Individual Differences Effects: An Experimental Approach. 570-575
  

HCD in Industry

• Jeremy Ashley, Kristin Desmond:
  Usability Maturity: A Case Study in Planning and Designing an Enterprise Application Suite. 579-584
  
• Shang Hwa Hsu, Jen Wei Chang:
  Developing a Scenario Database for Product Innovation. 585-593
  
• Jun Ito, Akiyoshi Ikegami, Tomoshi Hirayama:
  Practice of Promoting HCD Education by a Consumer-Electronics Manufacturer. 594-600
  
• Aaron Marcus, Jeremy Ashley, Clause Knapheide, Arnie Lund, Dan Rosenberg, Karel Vredenburg:
  A Survey of User-Experience Development at Enterprise Software Companies. 601-610
  
• Aaron Marcus:
  User-Experience Development. 611-617
  
• Anja Naumann, Ina Wechsung, Robert Schleicher:
  Measurements and Concepts of Usability and User Experience: Differences between Industry and Academia. 618-626
  
• Maximiliano Romero, Fiammetta Costa, Giuseppe Andreoni, Marco Mazzola, Juan Vargas, Luigi Conenna:
  Proactive Ergonomics in Refrigerator Concept Development. 627-634
  
• Sean Van Tyne:
  Corporate User-Experience Maturity Model. 635-639
  

HCD for Web-Based Applications and Services

• Anitawati Mohd Lokman, Afdallyna Fathiyah Harun, Nor Laila Md. Noor, Mitsuo Nagamachi:
  Website Affective Evaluation: Analysis of Differences in Evaluations Result by Data Population. 643-652
  
• Rainer Blum, Karim Khakzar:
  Evaluating E-Commerce User Interfaces: Challenges and Lessons Learned. 653-660
  
• Maria Cristina Caratozzolo, Enrica Marchigiani, Oronzo Parlangeli, Marcella Zaccariello:
  Caring and Curing by Mixing Information and Emotions in Orphan Diseases Websites: A Twofold Analysis. 661-670
  
• M. Oya Çinar:
  Eye Tracking Method to Compare the Usability of University Web Sites: A Case Study. 671-678
  
• Núria Ferran, Ana-Elena Guerrero-Roldán, Enric Mor, Julià Minguillón:
  User Centered Design of a Learning Object Repository. 679-688
  
• Lei Fu, Terunobu Kume, Fumihito Nishino:
  Web Orchestration: Customization and Sharing Tool for Web Information. 689-696
  
• Layla Hasan, Anne Morris, Steve G. Probets:
  Using Google Analytics to Evaluate the Usability of E-Commerce Sites. 697-706
  
• Atsushi Hasegawa:
  Site-it!: An Information Architecture Prototyping Tool. 707-711
  
• Hsiu Ching Hsieh, Ray Holland, Mark Young:
  A Theoretical Model for Cross-Cultural Web Design. 712-721
  
• Hui-Jiun Hu, Jen Yen:
  An Investigation of User's Mental Models on Website. 722-728
  
• Caroline Jarrett, Whitney Quesenbery, Ian Roddis, Sarah Allen, Viki Stirling:
  Using Measurements from Usability Testing, Search Log Analysis and Web Traffic Analysis to Inform Development of a Complex Web Site Used for Complex Tasks. 729-738
  
• Torsten Krohn, Martin Christof Kindsmüller, Michael Herczeg:
  User-Centered Design Meets Feature-Driven Development: An Integrating Approach for Developing the Web Application myPIM. 739-748
  
• Chao-jen Ku, Ji-Liang Doong, Li-Chieh Chen:
  The Effects of Information Architecture and Atmosphere Style on the Usability of an Ecology Education Website. 749-757
  
• Steve Love, Paul Hunter, Michael Anaman:
  Accommodating Real User and Organisational Requirements in the Human Centered Design Process: A Case Study from the Mobile Phone Industry. 758-764
  
• Fatma Nasoz, Mehmet Bayburt:
  Affectively Intelligent User Interfaces for Enhanced E-Learning Applications. 765-774
  
• Christine M. Newlon, Chin-Chun A. Hu, Renee M. Stratton, Anna M. McDaniel:
  Design of a Web-based Symptom Management Intervention for Cancer Patients. 775-784
  
• Vasco Saavedra, Leonor Teixeira, Carlos Ferreira, Beatriz Sousa Santos:
  A Preliminary Usability Evaluation of Hemo@Care: A Web-Based Application for Managing Clinical Information in Hemophilia Care. 785-794
  
• Miki Shibukawa, Mariko Fujikake Funada, Yoshihide Igarashi, Satoki P. Ninomija:
  Fundamental Studies on Effective e-Learning Using Physiology Indices. 795-804
  
• Wan Abdul Rahim Wan Mohd Isa, Nor Laila Md. Noor, Shafie Mehad:
  Culture Design of Information Architecture for B2C E-Commerce Websites. 805-814
  
• Hongmei Wang:
  Influence and Impact Relationship between GIS Users and GIS Interfaces. 815-824
  
• Masahiro Watanabe, Shunichi Yonemura, Yoko Asano:
  Investigation of Web Usability Based on the Dialogue Principles. 825-832
  

User Involvement and Participatory Methods

• Guy A. Boy, Nadja Riedel:
  Participatory Human-Centered Design: User Involvement and Design Cross-Fertilization. 835-843
  
• Lorenzo Cantoni, Luca Botturi, Marco Faré, Davide Bolchini:
  Playful Holistic Support to HCI Requirements Using LEGO Bricks. 844-853
  
• Sung Moo Hong:
  User Research and User Centered Design; Designing, Developing, and Commercializing Widget Service on Mobile Handset. 854-861
  
• Chia-Yin Lin, Makoto Okamoto:
  The Method of User's Requirement Analysis by Participation of the User: Constructing an Information System for Travelers. 862-868
  
• Mika P. Nieminen, Mari Tyllinen:
  Concept Development with Real Users: Involving Customers in Creative Problem Solving. 869-878
  
• Marko Nieminen, Sari Karjalainen, Sirpa Riihiaho, Petri Mannonen:
  Towards Fine-Grained Usability Testing: New Methodological Directions with Conversation Analysis. 879-887
  
• Makoto Okamoto:
  Possibility of Participatory Design. 888-893
  
• Anna Elisabeth Pohlmeyer, Lucienne T. M. Blessing, Hartmut Wandke, Julia Maue:
  The Value of Answers without Question[s]: A Qualitative Approach to User Experience and Aging. 894-903
  
• Mikael Runonen, Petri Mannonen:
  Shaping the Future with Users - Futures Research Methods as Tools for User-Centered Concept Development. 904-911
  
• Gry Seland:
  Empowering End Users in Design of Mobile Technology Using Role Play as a Method: Reflections on the Role-Play Conduction. 912-921
  
• Leonor Teixeira, Vasco Saavedra, Carlos Ferreira, Beatriz Sousa Santos:
  The User's Role in the Development Process of a Clinical Information System: An Example in Hemophilia Care. 922-931
  

HCD at Work

• Jeffrey M. Bradshaw, Paul J. Feltovich, Matthew Johnson, Maggie R. Breedy, Larry Bunch, Thomas C. Eskridge, Hyuckchul Jung, James Lott, Andrzej Uszok, Jurriaan van Diggelen:
  From Tools to Teammates: Joint Activity in Human-Agent-Robot Teams. 935-944
  
• Gaston R. Cangiano, James D. Hollan:
  Capturing and Restoring the Context of Everyday Work: A Case Study at a Law Office. 945-954
  
• María Paula González, Victor M. Ruiz Penichet, Guillermo Ricardo Simari, Ricardo Tesoriero:
  Development of CSCW Interfaces from a User-Centered Viewpoint: Extending the TOUCHE Process Model through Defeasible Argumentation. 955-964
  
• William Guessard, Alain Puidupin, Richard Besses, Paul-Olivier Miloche, Aurélie Sylvain:
  Ergonomic Approach for the Conception of a Theatre Medical Regulation System. 965-971
  
• Josette Jones, Eric T. Newsom, Connie Delaney:
  Use of Nursing Management Minimum Data Set (NMMDS) for a Focused Information Retrieval. 972-978
  
• Akira Kondo, Makoto Yoshii:
  HCD Case Study for the Information Security Training System. 979-985
  
• Josef F. Krems, Martin R. K. Baumann:
  Driving and Situation Awareness: A Cognitive Model of Memory-Update Processes. 986-994
  
• Kai-hsiang Liang:
  Redefining Architectural Elements by Digital Media. 995-1002
  
• Marcel Ph. Mayer, Barbara Odenthal, Marco Faber, Jan Neuhöfer, Wolfgang Kabuß, Bernhard Kausch, Christopher M. Schlick:
  Cognitive Engineering for Direct Human-Robot Cooperation in Self-optimizing Assembly Cells. 1003-1012
  
• David A. Mejia, Alberto L. Morán, Jesús Favela, Sergio F. Ochoa, José A. Pino:
  Evaluating Design Concepts to Support Informal Communication in Hospitals through the Development of a Tool Based on an Iterative Evaluation. 1013-1022
  
• Alberto L. Morán, Raul Casillas:
  Understanding Activity Documentation Work in Remote Mobility Environments. 1023-1032
  
• Dina Notte, Rym Mimouna, Guy-Bernard Cadiere, Jean Bruyns, Michel Degueldre, Pierre Mols:
  Human Factor's in Telemedicine: Training Surgeons by Telementoring. 1033-1041
  
• Jarmo Palviainen, Kaisa Väänänen-Vainio-Mattila:
  User Experience in Machinery Automation: From Concepts and Context to Design Implications. 1042-1051
  
• Carsten Röcker:
  Perceived Usefulness and Perceived Ease-of-Use of Ambient Intelligence Applications in Office Environments. 1052-1061
  
• Nancy Staggers, Jia-Wen Guo, Jacquelyn W. Blaz, Bonnie M. Jennings:
  Clinical System Design Considerations for Critical Handoffs. 1062-1069
  
• Monica Tavanti, Matthew Cooper:
  Looking for the 3D Picture: The Spatio-temporal Realm of Student Controllers. 1070-1079
  
• Haruhiko Urokohara, Tsunehisa Yamaguchi, Hiroaki Nobuta, Shuichi Kanda:
  A Proposal for "Work-Effective Guidelines" for the Growth of HCD. 1080-1089
  
• Matti Vartiainen:
  Working in Multi-locational Office - How Do Collaborative Working Environments Support? 1090-1098
  
• Hassan Yousefi, Amir Mohssen Soleimani, Heikki Handroos:
  Human Centered Design of Mobile Machines by a Virtual Environment. 1099-1108