4. I3E 2004: Toulouse, France

Winfried Lamersdorf, Volker Tschammer, Stéphane Amarger (Eds.): Building The E-Service Society: E-Commerce, E-Business, and E-Government -IFIP 18th World Computer Congress TC6/TC8/TC11 4th International Conference on E-Commerce, E-Business, E-Government (I3E 2004), 22-27 August 2004, Toulouse, France. IFIP Conference Proceedings Kluwer 2004, ISBN 1-4020-8154-5

E-Government Models and Processes

Amauri Marques da Cunha, Paulo Mendez Costa: Towards Key Business Process for E-Government . 3-21
Hugo Cesar Hoeschl, Tânia C. D'Agostini Bueno, Andre Bortolon, Eduardo da Silva Mattos, Marcelo S. Ribeiro, Irineu Theiss, Ricardo Miranda Barcia: An Intelligent Search Engine for Electronic Government Applications for the Resolutions of the United Nations Security Council. 23-41
Maria Wimmer, Roland Traunmüller: Knowledge in E-Government: Enhancing Administrative Processes with Knowledge. 43-64

E-Governance

Thais Helena Bigliazzi Garcia, Cláudia Diaz Pomar, Hugo Cesar Hoeschl: Democracy in the Electronic Government Era. 67-76
Lucia Vilela Leite Filgueiras, Plinio Thomaz Aquino Jr., Vera Tokairim, Carlos Torres, Iara Barbarian: Usability Evaluation as Quality Assurance of E-Government Services: The E-Poupatempo Case. 77-87
Reinhard Riedl: Rethinking Trust and Confidence in European E-Government Linking the Public Sector with Post-Modern Society. 89-108

M-Commerce

Per E. Pedersen, Leif B. Methlie: Exploring the Relationship between Mobile Data Services - Business Models and End-User Adoption. 111-130
Thomas Lindner, Lothar Fritsch, Kilian Plank, Kai Rannenberg: Exploitation of Public and Private WiFi Coverage for New Business Models. 131-148
Chihab BenMoussa: Supporting Salespersons through Location Based Mobile Applications and Services. 149-167

Service Provisioning

Henry Nordström, Markku Sääksjärvi: Application Service Provisioning as a Strategic Network - Evaluation of a Failed ASP Project. 171-186
Bob Sugden, Rob Wilson: Electronic Transmission of Prescriptions - An Evaluation of the Technical Models Used in the English ETP Pilots 2002. 187-202

Building the E-Service Society

Anna Moberg, Birger Rapp, Charlotte Stoltz, Reima Suomi: On Locations of Call Centres - An Illustration from Two Rural Regions in Sweden and Finland. 203-223

Purchase and Payment

Hao Wang, Heqing Guo: Fair Payment Protocols for E-Commerce. 227-245
Antonis Ramfos, Stamatis Karnouskos, András Vilmos, Balázs Csik, Petra Hoepner, Nikolaos Venetakis: SEMOPS: Paying with Mobile Devices. 247-261

E-Business Architectures and Processes

Ivo José Garcia dos Santos, Edmundo R. M. Madeira: VM-FLOW: Using Web Services Orchestration and Choreography to Implement a Policy-based Virtual Marketplace. 265-285
Christian Zirpins, Giacomo Piccinelli: Evolution of Service Processes by Rule Based Transformation. 287-305
Neil Paiva Tizzo, José Renato Borelli, Manuel de Jesus Mendes, Luciano Lançia Damasceno, Aqueo Kamada, Adriana Maria C. M. Figueiredo, Marcos Antonio Rodrigues, Souza G.: Service Composition Applied to E-Government. 307-326

Infrastructures and Marketplaces

Tobias Baier, Christian P. Kunze: Identity-Enriched Session Management. 329-342
Janice M. Burn: Virtual Communities for SMEs: A Cautionary Tale of an Electronic Marketplace. 343-358
Yezekael Hayel, Laura Wynter, Parijat Dube: Analysis of a Yield Managementmodel for on Demand Computing Centers. 359-372

Value Chain Management

Martin Barnett, Paul Alexander: The Seven-Step Model for E-Grocery Fulfilment. 375-394
Janice M. Burn, Colin G. Ash: E-Business Governance: A Co-Evolutionary Approach to E-Business Strategy Formulation. 395-411
Zoran Milosevic, Peter F. Linington, Simon Gibson, Sachin Kulkarni, James B. Cole: Inter-Organisational Collaborations Supported by E-Contracts. 413-429

E-Business Models

Jukka Heikkilä, Marikka Heikkilä, Jari Lehmonen: Joint Development of Novel Business Models. 433-453
Dirk Deschoolmeester, Evelyne Vanpoucke, Peter Willaert: Drivers and Barriers for E-Business: Evolution over Time and Comparison between SMEs and Large Companies. 455-473
Jonna Järveläinen: Perceived Usefulness and Ease-of-Use Items in B2C Electronic Commerce. 475-489