Usability 2002: Montréal, Québec, Canada

part of IFIP World Congress 2002

Judy Hammond, Tom Gross, Janet Wesson (Eds.): Usability: Gaining a Competitive Edge, IFIP 17^th World Computer Congress - TC13 Stream on Usability: Gaining a Competitive Edge, August 25-29, 2002, Montréal, Québec, Canada. IFIP Conference Proceedings 226 Kluwer 2002, ISBN 1-4020-7187-6

Keynote Speaker

• Gitte Lindgaard: Deconstructing Silos: The Business Value of Usability in the 21^st Century. 3-20

Technical Sessions

User-Centred Design Process

• Timo Jokela: A Method-Independent Process Model of User-Centred Design. 23-38
• Eduard Metzker, Harald Reiterer: Use and Reuse of HCI Knowledge in the Software Development Lifecycle: Existing Approaches and What Developers Thinks. 39-55
• Netta Iivari: Analyzing the Role of Organizational Culture in the Implementation of User-Centered Design: Disentangling the Approaches for Cultural Analysis. 57-71

Usability of Mobile Systems

• Sheila Narasimhan, Gitte Lindgaard: The Importance of User Roles in Feature Bundling Decisions in Wireless Handheld Devices: Strategic User Needs Analysis (SUNA). 73-88
• Nadine Ozkan: Exploring the Use of the Mobile Phone. 89-102
• Pekka Ketola: Usability Engineering Milestones in Complex Product Development - Experiences at Nokia Mobile Phones: Industrial Experience. 103-118

User Requirements Analysis

• Asmaa Alsumait, Ahmed Seffah, Thiruvengadam Radhakrishnan: Use Case Maps: A Roadmap for Usability and Software Integrated Specification. 119-131
• Martin Maguire, Nigel Bevan: User Requirements Analysis: A Review of Supporting Methods. 133-148

Usability Evaluation

• Nigel Bevan, Nigel Claridge, Martin Maguire, Maria Athousaki: Specifying and Evaluating Usability Requirements Using the Common Industry Format: Four Case Studies. 149-159
• Darelle van Greunen, Janet Wesson: Formal Usability Testing of Interactive Educational Software: A Case Study. 161-176

Tools

• Basawaraj Patil, Klaus Maetzel, Erich J. Neuhold: EQUAL: Towards an Inclusive Design Approach to Novice Programming Language and Computing Environments for Native Users. 177-190
• Luciano Silva, Olga Regina Pereira Bellon, Paulo F. U. Gotardo, Percy Nohama: MouseLupe: An Accessibility Tool for People with Low Vision. 191-202
• Daniel Engelberg, Ahmed Seffah: A Framework for Rapid Mid-Fidelity Prototyping of Web Sites. 203-215

Web Usability

• Dmitri Morenkov: Keep on Trying: Online Securities Trading Sites. 217-230
• Gitte Lindgaard, Cathy Dudek: User Satisfaction, Aesthetics and Usability: Beyond Reductionism. 231-246

Frameworks for Usability

• Johannes Kaiser, Martin Reichenbach: Evaluating Security Tools towards Usable Security: A Usability Taxonomy for the Evaluation of Security Tools Based on a Categorization of User Errors. 247-256
• Caroline Parker: Improving Usability in Decision Support Systems: Practical Use of the Decision Enquiry Approach for Requirements Analysis. 257-266
• Paula Kotzé, Lars Oestreicher: Teaching Human-Computer Interaction: Qualitative Support for an Alternative Approach. 267-281

Usability: Who Cares?

• Thomas McCoy: Usability: Who Cares?: An Analysis of Indifference Towards Usability within the IT Industry. 283-294

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