Information Systems Perspectives and Challenges in the Context of Globalization 2003: Athens, Greece

• Mikko Korpela, Ramiro Montealegre, Angeliki Poulymenakou: Perspectives and Challenges of Organizational Information Systems in the Context of Globalization. 1-15

Work Practices and Their Transformation

• Kathy McGrath: ICTs Supporting Targetmania: How the UK Health Sector is Trying to Modernise. 19-34
• Emilio Mosse, Sundeep Sahay: Counter Networks, Communication and Health Information Systems: A Case Study from Mozambique. 35-51
• Jens Kaaber Pors, Jesper Simonsen: Coordinating Work with Groupware: The Challenge of Integrating Protocol and Artefact. 53-68
• Helen J. Richardson: CRM in Call Centres: The Logic of Practice. 69-83
• Robert J. Tucker, Niki Panteli: Back to Basics: Sharing Goals and Developing Trust in Global Virtual Teams. 85-98

Organizations, Corporations and Institutions

• Mariyam S. Adam, Michael D. Myers: Have You Got Anything to Declare? Neo-Colonialism, Information Systems, and the Imposition of Customs and Duties in a Third World Country. 101-115
• Nabeel A. Y. Al-Qirim: Innovation Theories in Retrospect: The Case of Electronic Commerce Adoption in Small Business in New Zealand. 117-137
• José Esteves, Joan Antoni Pastor, João Carvalho: Organizational and National Issues of an ERP Implementation in a Portuguese Company. 139-153
• Wei Liu, Chris Westrup: ICTs and Organizational Control Across Cultures: The Case of a UK Multinational Operating in China. 155-168
• Esselina Macome: On the Implementation of an Information System in the Mozambican Context: The EDM Case. 169-184
• Gary S. C. Pan, Shan Ling Pan, Xin-Xin Chen, Donal J. Flynn: Implementing Global Information Technology Product in a Localized Context: An Exploratory Study of ERP System Implementation in China. 185-198

ICT Industries and Systems Development

• Aini Aman, Brian Nicholson: The Procesof Offshore Software Development: Preliminary Studies of UK Companies in Malaysia. 201-216
• Ping Gao, Kalle Lyytinen: China Telecommunications Transformation in Globalization Context: A Structuration Perspective. 217-233
• Ciara Heavin, Brian Fitzerald, Eileen M. Trauth: Factors Influencing Ireland's Software Industry: Lessons for Economic Development through IT. 235-252
• Jan Pries-Heje, Richard Baskerville, Galina Ianshina Hansen: Russian High-Speed Software Development: Overcoming the Challenges of Globalization. 253-269
• Satish K. Puri, Sundeep Sahay: Institutional Structures and Participation: Comparative Case Studies from India. 271-287

Societal Dynamics

• Tony Cornford, Ela Klecun-Dabrowska: Social Exclusion and Information Systems in Community Healthcare. 291-305
• Justine Johnstone: Knowledge, NGOs and Networks: Applying Epistemology to the Work of Development. 307-322
• Tony Salvador, John W. Sherry, Alvaro E. Urrutia: Less Cyber, More Café: Design Implications for Easing the Digital Divide with Locally Social Cyber Cafes. 323-337
• Craig Standing, Ian Sims, Rosemary Stockdale, Arjen Wassenaar: Can E-Marketplaces Bridge the Digital Divide? 339-353
• Prodromos Tsiavos, Ian Hosein, Edgar A. Whitley: The Footprint of Regulation: How Information Systems are Affecting the Sources of Control in a Global Economy. 355-370

Cultural, Philosophical and Policy Issues

• Chrisanthi Avgerou: The Link Between ICT and Economic Growth in the Discourse of Development. 373-386
• Claudio Ciborra, Diego D. Navarra: Good Governance and Development Aid: Risks and Challenges of E-Government in Jordan. 387-402
• Kenneth E. Kendall, Julie E. Kendall, Muhammadou M. O. Kah: The Emergence of ICTs for Developing Countries: Using Dramatistic Analysis to Identify the Heroes and Villains. 403-418
• Mike Metcalfe, Carmen Joham: The 'Ear' and 'Eye' Digital Divide. 419-434
• Gamila Shoib, Joe Nandhakumar: Cross-Cultural IS Adoption in Multinational Corporations: A Study of Rationality. 435-451

Panels

• Robert M. Davison, Ernest Jordan, Carol Hsu, Chrisanthi Avgerou: Professional Socieies in Information Systems: A Force for Globalisation or Good? 455-459
• Joseph Feller, Brian Fitzgerald, Jan Ljungberg, Magnus Bergquist: Open Source and Free Software: Organizational and Societal Implications. 461-464