9. IQ 2004: MIT Sloan School of Management, Cambridge, MA, USA

Panel

• Marcus Gebauer, Michael Mielke, Karolyn Kerr, Eric Infeld, Beatriz Castier: Panel: IQ Certificate Curriculum Experience. 3-13

IQ Strategy

• Elizabeth M. Pierce: Developing, Implementing and Monitoring an Information Product Quality Strategy. 13-26
• Frank Dravis: Data Quality Strategy: A Step-by-Step Approach. 27-43
• Ismael Caballero, Óscar Gómez, Mario Piattini: Getting Better Information Quality By Assessing And Improving Information Quality Management. 44-58

Web/Internet Quality

• Vassilis Moustakis, Charalambos Litos, Andreas Dalivigas, Loukas Tsironis: Website Quality Assessment Criteria. 59-73
• Helinä Melkas: Analyzing Information Quality In Virtual Service Networks With Qualitative Interview Data. 74-88
• Anne Matheus: Web Design vs. Web Quality. 89-98

IQ Research Frontier

• Irit Askira Gelman: Simulations of the Relationship Between an Information System's Input Accuracy and Its Output Accuracy. 99-110
• Besiki Stvilia, Les Gasser, Michael B. Twidale, Sarah L. Shreeves, Timothy W. Cole: Metadata Quality For Federated Collections. 111-125
• Zbigniew J. Gackowski: Logical Interdependence of Some Attributes of Data/Information Quality. 126-140

Cost Based Cases

• Anton Raneses: Beyond Business Process Reengineering. 141-153
• Traci Campbell, Keri Douglass, Wyndolyn Smith-Adams: Using the Data Quality Scorecard as a Negotiation Strategy. 154-163
• Leo Pipino, David Kopcso: Data Mining, Dirty Data, and Costs. 164-169

Healthcare Applications

• Latif Al-Hakim: Information Quality Function Deployment. 170-182
• Laura Sebastian-Coleman, Eric Infeld: Galaxy's Data Quality Program: A Case Study. 183-196
• Jennifer Long, Craig Seko, Chris Robertson, Laurie J. Morrison: Where To Start? A Preliminary Data Quality Checklist For Emergency Medical Services Data. 197-210

Data Quality Applications

• Kimberly Hess, John R. Talburt: Applying Name Knowledge to Name Quality Assessment. 211-217
• Karolyn Kerr, Tony Norris: The Development of a Healthcare Data Quality Framework and Strategy. 218-233
• John R. Talburt, Kimberly Hess, Richard Wang, Emily Kuo: An Algebraic Approach to Quality Metrics for Customer Recognition Systems. 234-247

Data Mining

• Jon R. Wright, Gregg T. Vesonder, Tamraparni Dasu: Stewardship and Staging of Information for Enterprise Mining. 248-259
• Felix Naumann, Mary Roth: Information Quality: How Good Are Off-The-Shelf DBMS? 260-274
• L. Robert Pokorny, Harpreet Singh: WEAVE: An Automated System for Collating Unstructured Data from WEB and Legacy Sources to Enhance the MRO Supply Chain. 275-284

Cost Analyses

• Laure Berti-Equille: Quality-Adaptive Query Processing Over Distributed Sources. 285-296
• Monica Brobrowski, Sabrina Vazquez Soler: DQ Options: Evaluating Data Quality Projects Using Real Options. 297-310
• Martin J. Eppler, Markus Helfert: A Framework For The Classification Of Data Quality Costs And An Analysis Of Their Progression. 311-325

Panel

• Beverly K. Kahn, Elizabeth M. Pierce, Helinä Melkas: Panel: IQ Research Directions. 326-332

Quality Metrics

• Monica Scannapieco, Carlo Batini: Completeness in the Relational Model: a Comprehensive Framework. 333-345
• Frank Ponzio: Authoritative Data Source (ADS) Framework and ADS Maturity Model. 346-357
• Matthew Bovee: Empirical Validation of the Structure of an Information Quality Model. 358-372

Business Applications

• Mikhaila Burgess, N. J. Fiddian, W. A. Gray: Quality Measures and The Information Consumer. 373-388
• Ronald Hyams, Martin J. Eppler: Information Quality in Complex Sales. 389-401
• Cinzia Cappiello, Chiara Francalanci, Barbara Pernici, Francesco Martini: Representation and Certification of Data Quality on the Web. 402-417

Data Quality Cases

• Mario Klesse, Clemens Herrmann, Pius Brändli, Thomas Mügeli, Daniel Maier: Customer Investigation Process At Credit Suisse: Meeting The Rising Demand Of Regulators. 418-432
• Andrew Borthwick, Maggie Soffer: Business Requirements of A Record Matching System. 433-446
• Su Ying, Zhanming Jin: A Methodology For Information Quality Assessment In The Designing And Manufacturing Processes Of Mechanical Products. 447-465