3. IS&N 1995: Heraklion, Crete, Greece
Anne Clarke, Mário Campolargo, Nikos Karatzas (Eds.): Bringing Telecommunication Services to the People - IS&N'95, Third International Conference on Intelligence in Broadband Services and Networks, Heraklion, Crete, Greece, October 16-20, 1995, Proceedings. Springer 1995 Lecture Notes in Computer Science ISBN 3-540-60479-0
Challenges for Service Engineering
Anne Clarke: Challenges for Service Engineering - Introduction. 1-2
J. P. Chester, B. V. Dentskevich: Requirements for Rapid Technological Deployment and Exploitation. 3-11
Security
Alfred Ressenig: Security - Introduction. 26-27
Ralf Popp, Matthias Fröhlich, Nigel Jefferies: Security Services for Telecommunications Users. 28-39
György Endersz, T. Gabrielsson, F. Morast, A. Bertsch, Herbert Bunz, Marjan Jurecic: TMN Security: An Evolutionary Approach. 40-51
Dominique Maillot, Jon Ølnes, Pål Spilling: A TTP-based Architecture for TMN Security and Privacy. 52-63
Günter Karjoth: Integrated Access Control Management. 64-74
User Design Issues
Nick A. Hine: User Design Issues - Introduction. 75-76
Ian Denley, Becky Hill, Andy Whitefield: An Experimental Evaluation of a Normative User Interface Design for the Configuration of Telecommunication Services. 77-91
T. J. Hewson, G. Allison, A. M. Clarke: Providing Future Telecommunication Services to Native Users. 92-103
R. Marom, M. Bolzoni, M. Goldberg, D. Rotondi: Usability an Effective Methodology for Designing Services in the Agricultural Sector. 104-118
Technologies for Management Systems
George Pavlou: Technologies for Management Systems - Introduction. 132-133
Luis A. de la Fuente: ASTERIX: The TINA-C Architecture Applied to ATM Connection Management. 134-145
Matthew Bocci, Eric Scharf, Panos Georgatsos, Michael Hansen, Jakob Thomsen, Jim Swift: ATM Network Simulation Support for TMN Systems. 146-158
Raymond Larsson, Don Cochrane: Engineering a TMN in an Open Distributed Processing Environment. 159-171
Telecommunications Management Systems Design Issues
Nikos Karatzas: Telecommunications Management Systems Design Issues - Introduction. 172-173
David Lewis, Thanassis Tiropanis, Lennart H. Bjerring, L. M. Ericsson, Jane Hall: Experiences in Multi-domain Management Service Development. 174-184

Infrastructure Demands of Advanced Services
Norbert Niebert: Infrastructure Demands of Advanced Services - Introduction. 211-212
Stephan Kleier, Carmelita Görg: Personal Communication System Realizations: Performance and Quality of Service Aspects on SS-No.7. 213-224
A. O. Mahajan, K. V. Lever: A Self-Organisation Plane for Distributed Mobile Wireless Networks. 225-236
Raschid Karabek, Wilko Reinhardt: Future Hypermedia Retrieval Systems and their Impact on Transfer Systems. 237-246
TMN Systems Implementation Issues
Richard Lewis: TMN Systems Implementation Issues - Introduction. 247-248
Jean-Paul Gaspoz, Constant Gbaguidi, Jens Meinköhn: VPN on DCE: From Reference Configuration to Implementation. 249-260
Panos Georgatsos, David Griffin: Management Services for Performance Verification in Broadband Multi-Service Networks. 275-289
Technologies for Service Engineering
Rick Reed: Technologies for Service Engineering - Introduction. 290-291
Conor Morris, John Nelson: An SDL Based Realisation of an IN Service Development Environment. 292-308
Arndt Ritterbecks, Damian Lawnicsak, Norbert Niebert: Performance Evaluation of Database Concepts for Personal Communication Systems. 309-319
Vera Goebel, Bjørn H. Johansen, Hans C. Løchsen, Thomas Plagemann: Next Generation Database Technologies for Advanced Communication Services. 320-333
Munir Tag, Arek Lesch, Phil Fisher, Alex Gallis, Soren Sorensen, Spyrogiannis Batistatos: An Engineering Approach for Open Multimedia Services Management. 347-357
User Perspectives on Service Engineering
Don Cochrane: User Perspectives on Service Engineering - Introduction. 358-359
Kathleen Milsted: OMT Object Models of Telecommunications Services. 369-379
Intelligent Distributed Management
Patrick McLaughlin: Intelligent Distributed Management - Introduction. 394-395
Thomas Magedanz: On the Impacts of Intelligent Agent Concepts on Future Telecommunication Environments. 396-414
Anastasia Vassila, Graham Knight: Introducing Active Managed Objects for Effective and Autonomous Distributed Management. 415-429
George Pavlou, Kevin M. T. McCarthy, George Mykoniatis, Jorge Sanchez: Intelligent Remote Monitoring. 430-444
Service Architecture
June Hunt: Service Architecture - Introduction. 445-446
Javier Huélamo, Eugenio Carrera, Han Zuidweg: TINA based Advanced UPT Service Prototype: Early Introduction of TINA through the IN Domain. 458-467
Guy Reyniers, Patrick Hellemans: Use of Atomic Action Principles to Co-ordinate the Interaction Between TINA Service Managers. 468-475
Hendrik Berndt, Martin D. Chapman, Peter Schoo, Ingmar Tönnby: A Comparison of Architectures for Future Telecommunication Services. 476-488
Poster Sessions

Hajo Bakker, Jens Heile Heilensen, Gottfried Schapeler, Miltiades E. Anagnostou, Christos Georgopoulos: The Implementation of PSCS Features in a RACE ATM Demonstrator. 492-494
Martin Ostrowski, Reginald Coutts: Simulation Model for Intelligent Network Based Personal Communication Services. 495-496
Pedro SantAna, Oscar Bravo, Amador Martin: Integration Path of IN and TMN Architectures - Using UPT as a Case Study. 497-499
H. R. Sharobim: Dedicated Server Multicast Routing for Large Scale ATM Networks. 500
Frank Arnold: Application of IS&N for Efficient Aircraft Pre-Design. 501-503
Constantine Stephanidis, Charalampos Karagiannidis, Adamantios Koumpis: Developing Alternative Metaphors for Special B-ISDN Services. 504-505
Constantine Stephanidis, Yannis G. Mitsopoulos, A. Stergiou, Adamantios Koumpis: Tool Based Interface Construction Facilitating Access to Users with Disabilities. 506-507



