4. KMGov 2003:
Rhodes, Greece
Maria Wimmer (Ed.):
Knowledge Management in Electronic Government, 4th IFIP International Working Conference, KMGov 2003, Rhodes, Greece, May 26-28, 2003, Proceedings.
Lecture Notes in Computer Science 2645 Springer 2003, ISBN 3-540-40145-8 
KM Concepts for Inter-organisation Cooperation
Requirements for KM Systems in Government
- Paolo Bresciani, Paolo Donzelli, Angela Forte:
Requirements Engineering for Knowledge Management in eGovernment.
48-59
- Ronald Leenes:
Abort or Retry - A Role for Legal Knowledge Based Systems in Electronic Service Delivery?
60-69
- Ignace Snellen:
E-knowledge Management in Public Administration: An Agenda for the Future.
70-75
- Luiz Antonio Joia:
Key Success Factors for Electronic Inter-organisational Co-operation between Government Agencies.
76-81
Improving Government Activity through KM
- Duane Degler:
Big Vision, Small Steps: A KM Strategy within a US Agency's Policy Content Management Environment.
82-93
- Daphne de Groot:
Vigorous Knowledge Management in the Dutch Public Sector.
94-99
- Olli Mustajärvi:
MPs and KM: How Strict ICT Policy Has Enabled Development of Personalized KM Services in the Parliament of Finland.
100-105
Representing Governmental Knowledge
- Gregory Kavadias, Efthimios Tambouris:
GovML: A Markup Language for Describing Public Services and Life Events.
106-115
- John Fraser, Nick Adams, Ann Macintosh, Andy McKay-Hubbard, Tomás Pariente Lobo, Pablo Fernandez Pardo, Rafael Cañadas Martínez, Jesús Sobrado Vallecillo:
Knowledge Management Applied to E-government Services: The Use of an Ontology.
116-126
- Stelios Gerogiannakis, Marios Sintichakis, Nikos Achilleopoulos:
Collaborative Knowledge Management and Ontologies: The ONTO-LOGGING Platform.
127-138
- Alexander Boer, Tom M. van Engers:
A Knowledge Engineering Approach to Comparing Legislation.
139-150
Innovative Technologies to Support KM
KM Tools for Public Administrations
- Vincenzo Ambriola, Silvia Bertagnini, Letizia Pratesi:
Knowledge Management in Public Web Call Centres.
192-202
- Simon C. Lambert, Simona Stringa, Gianni Viano, Jacek Kitowski, Renata Slota, Krzysztof Krawczyk, Mariusz Dziewierz, Sabine Delaître, Miguel Bermejo Oroz, Ana Conde Gómez, Ladislav Hluchý, Zoltan Balogh, Michal Laclavik, M. Soledad Fuentes Caparrós, Maria Fassone, Vito Contursi:
Knowledge Management for Organisationally Mobile Public Employees.
203-212
- Silke Palkovits, Robert Woitsch, Dimitris Karagiannis:
Process-Based Knowledge Management and Modelling in E-government - An Inevitable Combination.
213-218
- Theresia Olsson Neve:
Learning and Personal Development within the Public Sector by a Cognitive Narrative Cultural Approach.
219-229
- Tibor Vamos, István Soós:
Data Management and AI in E-government.
230-238
- Angi Voß, Stefanie Roeder, Oliver Märker:
Optimizing Cooperation in Spatial Planning for eGovernment.
239-249
- Alberto Faro, Daniela Giordano, Salvatore Zinna:
A Knowledge Management Environment for Knowledge Working Communities Fostering Local Development.
250-261
- Meliha Handzic:
Empowering Society through Knowledge Records.
262-267
- George Asimakopoulos, Vlasis Metaxas, Kostas Papadopoulos, Elpida Metaxa:
Application of KM Platforms for Internal Operations.
268-273
- Alexandros Xenakis, Ann Macintosh:
Using Knowledge Management to Improve Transparency in E-voting.
274-284
- Lara Gadda, Emilio Bugli Innocenti, Alberto Savoldelli:
KIWI: Building Innovative Knowledge Management Infrastructure within European Public Administration. The Case of Prefecture of Milan.
285-296
- Alexandra Dörfler:
Business Process Modelling and Help Systems as Part of KM in E-government.
297-303
- Roberta Morici, Eugenio Nunziata, Gloria Sciarra:
A Knowledge Management System for E-government Projects and Actors.
304-309
- Hasan Charif, Maya Ramadan:
E-government Attempts in ESCWA Member Countries.
310-318
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