16. SIGDOC 1998:
Quebec City,
Canada
The Sixteenth Annual International Conference of Computer Documentation, Scaling The Heights: The Future of Information Technology, September 23-26, 1998, Quebec City, Canada, Proceedings.
ACM 1998, ISBN 1-58113-004-X
Knowledge Management
Training and Documentation
Print vs. Online Documentation
Getting Feedback on your Web Site
Document Design Concepts
Help System Design Concepts
Web Navigation
Meeting Beginning and Advanced Users Needs
- Monica Younger:
Technical Documents Designed to Fit the Beginner: A Recursive Process.
93-97
- Michael Priestley:
A Wizard for Wizards: Decision Support for the New or Despairing User.
98-102
- Carl Stieren:
The Zen of Minimalism: Designing a Top-of-Class Manual for Beginners and Advanced Users.
103-112
Document Repositories and Retrieval
Working with XML
Year 2000
Delivering Information for a World Audience
Usability Testing Methods
- Susan Harrison, Phillipa Mancey:
Optimal Amount of Time for Obtaining Accurate Usability-Test Results.
173-179
- Luuk van Waes:
Evaluating On-Line and Off-Line Searching Behavior Using Thinking-Aloud Protocols to Detect Navigation Barriers.
180-183
Online Help in a Distributed Environment
- Ben Gelernter:
Help Design Challenges in Network Computing.
184-193
- Michael Priestley:
Task Oriented or Task Disoriented: Designing a Usable Help Web.
194-199
Technical Communications Despartments
- Nina Wishbow:
Home Sweet Home: where do technical communication departments belong?
200-205
- Michael Carver:
Finding a Home for Technical Communication in the Academy.
206-213
Redesigning for the Web
Document Design and Production
- Michael J. Albers:
Goal-Driven Task Analysis: Improving Situation Awareness for Complex Problem-Solving.
234-242
- David G. Novick, Saïd Tazi:
Applying the Act-Function-Phase Model to Aviation Documentation.
243-249
- Dawn Desplanque:
Managing a Third-Party Alliance Product Documentation Development Project.
250-257
Professional Education
- Paul Beam II, Brian Cameron:
"But what did we learn...?": Evaluating Online Learning as Process.
258-264
- Eva M. Thury:
Analysis of Student Web Browsing Behavior: Implications for Designing and Evaluating Web Sites.
265-270
Techniques for Web Design
Copyright © Tue Nov 17 01:06:38 2009
by Michael Ley (ley@uni-trier.de)