19. SIGDOC 2001:
Santa Fe, New Mexico, USA
The Nineteenth Annual International Conference of Computer Documentation, Communicating in the New Millennium, October 21-24, 2001, Santa Fe, New Mexico, USA, Proceedings. ACM, 2001, ISBN 1-58113-295-6
Session:
P1
- Andrea L. Ames:
Communicating effectively with interaction.
1-6

- Kathy Haramundanis:
Learnability in information design.
7-11

- John Russell:
"Yes, but does it scale?": practical considerations for database-driven information systems.
12-21

Session:
P2
Session:
P3
- Johndan Johnson-Eilola:
Datacloud: expanding the roles and locations of information.
47-54

- Ceri Williams:
Writers in the dot.com storm.
55-57

- Clay Spinuzzi:
Software development as mediated activity: applying three analytical frameworks for studying compound mediation.
58-67

Session:
P4
- Sue Jackson:
Editing computer hardware procedures for multimedia presentation.
68-72

- David W. Dilts:
Successfully crossing the language translation divide.
73-77

- Johann Haller, Jörg Schütz:
CLAT: controlled language authoring technology.
78-82

- Shaoyi He:
Interplay of language and culture in global E-commerce: a comparison of five companies' multilingual websites.
83-88

Session:
P5
- Deborah A. Hysell:
Single sourcing for translations.
89-94

- Huatong Sun:
Building a culturally-competent corporate web site: an exploratory study of cultural markers in multilingual web design.
95-102

- Shihong Huang, Scott R. Tilley:
Issues of content and structure for a multilingual web site.
103-110

Session:
P6
- Andrea L. Ames:
Just what they need, just when they need it: an introduction to embedded assistance.
111-115

- Rebecca Matson:
Re-forming information: a case study in teaching content encapsulation.
116-121

- Reinhard Riedl:
Document-based inter-organizational information exchange.
122-131

Session:
P7
Session:
P8
Session:
P9
Session:
P11
Tutorials
- Karl L. Smart, Dave Norton:
Creating effective and enjoyable documentation: enhancing the experience of users by aligning information with strategic direction and customer insights.
220

- Aaron Marcus:
Cross-cultural user-interface design for work, home, play, and on the way.
221-222

- Jonathan Price:
XML for the rest of us.
223

- Darren Barefoot:
Page to help or help to page: a comparative case study.
224-225

- Michael Priestley:
Writing, designing, and processing information in the Darwin information typing architecture (DITA).
226

- Bill Thomas:
The documentation process: create it, refine it, and get them to use it.
227

Workshop
Panel
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