19. SIGDOC 2001:
Santa Fe, New Mexico, USA The Nineteenth Annual International Conference of Computer Documentation, Communicating in the New Millennium, October 21-24, 2001, Santa Fe, New Mexico, USA, Proceedings. ACM, 2001, ISBN 1-58113-295-6
- Andrea L. Ames:
Communicating effectively with interaction.
- Kathy Haramundanis:
Learnability in information design.
- John Russell:
"Yes, but does it scale?": practical considerations for database-driven information systems.
- Johndan Johnson-Eilola:
Datacloud: expanding the roles and locations of information.
- Ceri Williams:
Writers in the dot.com storm.
- Clay Spinuzzi:
Software development as mediated activity: applying three analytical frameworks for studying compound mediation.
- Sue Jackson:
Editing computer hardware procedures for multimedia presentation.
- David W. Dilts:
Successfully crossing the language translation divide.
- Johann Haller, Jörg Schütz:
CLAT: controlled language authoring technology.
- Shaoyi He:
Interplay of language and culture in global E-commerce: a comparison of five companies' multilingual websites.
- Deborah A. Hysell:
Single sourcing for translations.
- Huatong Sun:
Building a culturally-competent corporate web site: an exploratory study of cultural markers in multilingual web design.
- Shihong Huang, Scott R. Tilley:
Issues of content and structure for a multilingual web site.
- Andrea L. Ames:
Just what they need, just when they need it: an introduction to embedded assistance.
- Rebecca Matson:
Re-forming information: a case study in teaching content encapsulation.
- Reinhard Riedl:
Document-based inter-organizational information exchange.
- Karl L. Smart, Dave Norton:
Creating effective and enjoyable documentation: enhancing the experience of users by aligning information with strategic direction and customer insights.
- Aaron Marcus:
Cross-cultural user-interface design for work, home, play, and on the way.
- Jonathan Price:
XML for the rest of us.
- Darren Barefoot:
Page to help or help to page: a comparative case study.
- Michael Priestley:
Writing, designing, and processing information in the Darwin information typing architecture (DITA).
- Bill Thomas:
The documentation process: create it, refine it, and get them to use it.
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