20. SIGDOC 2002: Toronto, Ontario, Canada
Kathy Haramundanis, Michael Priestley (Eds.): Proceedings of the 20st annual international conference on Documentation, SIGDOC 2002, Toronto, Ontario, Canada, October 20-23, 2002. ACM 2002 ISBN 1-58113-543-2
Michael J. Albers: Design of complex information. 1-9
Ronald Baecker: Showing instead of telling. 10-16
Susan G. Carpenter: Implementing DITA XML in a production environment. 17-19
Dave Clark: Rhetoric of present single-sourcing methodologies. 20-25
R. Stanley Dicks: Mis-usability: on the uses and misuses of usability testing. 26-30
Brenton D. Faber: Educational models and open source: resisting the proprietary university. 31-38
Lyn Gattis: Planning and information foraging theories and their value to the novice technical communicator. 39-43
Michelle Graham, Mark H. Chignell, Harumi Takeshita: Design of documentation for handheld ergonomics: presenting clinical evidence at the point of care. 44-48
Kari L. Halsted, James H. (Jamie) Roberts: Eclipse help system: an open source user assistance offering. 49-59
William Hart-Davidson: Modeling document-mediated interaction. 60-71
Erin E. Heximer, Uliyana Markova, Lisa Wu, Justine Yoon: A multidisciplinary approach to improving the user experience: information development, test, and user experience design teams working together. 72-78
Johndan Johnson-Eilola: Open source basics: definitions, models, and questions. 79-83
Timothy Keirnan, Lori Anschuetz, Stephanie Rosenbaum: Combining usability research with documentation development for improved user support. 84-89
Henk Koning, Claire Dormann, Hans van Vliet: Practical guidelines for the readability of IT-architecture diagrams. 90-99
Pamela Kostur: Connecting learners with content: a unified content strategy for learning materials. 100-103
Donald M. Leslie: Using Javadoc and XML to produce API reference documentation. 104-109
Steve Manning: Designing information for dynamic delivery with XML. 110-112
Oliver Meyer: aTool: creating validated XML documents on the fly using MS word. 113-121
Robert M. Newman, N. Bussard, C. J. Richards: Integrating interactive 3-D diagrams into hypermedia documentation. 122-126
David G. Novick, Francisco Romero, Edgar Rene Saenz, Armando Sandoval: Extending direct manipulation in a text editor. 127-132
Janet Nykaza, Rhonda Messinger, Fran Boehme, Cherie L. Norman, Matthew Mace, Manuel Gordon: What programmers really want: results of a needs assessment for SDK documentation. 133-141
Cécile Paris, Keith Vander Linden, Shijian Lu: Automated knowledge acquisition for instructional text generation. 142-151
Parag C. Pendharkar, James A. Rodger: An empirical study of factors impacting the size of object-oriented component code documentation. 152-156

Ann Rockley: Information modeling for single sourcing. 177-178
John Russell: Find what I mean: exploring new kinds of search results. 179-185
Clay Spinuzzi: Documentation, participatory citizenship, and the web: the potential of open systems. 194-199
Clay Spinuzzi: Modeling genre ecologies. 200-207
Clay Spinuzzi: A Scandinavian challenge, a US response: methodological assumptions in Scandinavian and US prototyping approaches. 208-215
Douglas Talbott, Matthew Gibson, Suzanne Skublics: A collaborative methodology for the rapid development and delivery of online courses. 216-225
Scott R. Tilley, Shihong Huang: Documenting software systems with views III: towards a task-oriented classification of program visualization techniques. 226-233
Anke Weber, Holger M. Kienle, Hausi A. Müller: Live documents with contextual, data-driven information components. 236-247
Ashley Williams: Assessing prototypes' role in design. 248-257



