22. SIGDOC 2004: Memphis, TN, USA

• Arthur C. Graesser:
  Improving documentation quality through advances in computational discourse. 1
  
• Thea Teich:
  Keeping pace with members: the re-engineering (transformation) of STC. 2
  
• Alan Cooper:
  Way beyond ROI. 3
  
• Ashley Williams:
  The documentation of quality engineering: applying use cases to drive change in software engineering models. 4-13
  
• David F. Dufty, Danielle S. McNamara, Max M. Louwerse, Zhiqiang Cai, Arthur C. Graesser:
  Automatic evaluation of aspects of document quality. 14-16
  
• Dave Yeats:
  Revising documentation deliverables based on usability evaluation findings: a case study. 17-18
  
• David E. Hailey:
  A next generation of digital genres: expanding eocumentation into animation and virtual reality. 19-26
  
• Debopriyo Roy:
  A self-paced approach to hypermedia design for patient education. 27-32
  
• Damiano Distante, Scott R. Tilley, Shihong Huang:
  Documenting software systems with views IV: documenting web transaction design with UWAT+. 33-40
  
• Michael J. Albers:
  Signal to noise ratio of information in documentation. 41-44
  
• Arijit Sengupta, Mehmet M. Dalkilic, James C. Costello:
  Semantic thumbnails: a novel method for summarizing document collections. 45-51
  
• S. N. I. Mount, Robert M. Newman, R. J. Low, A. Mycroft:
  Exstatic: a generic static checker applied to documentation systems. 52-57
  
• Carrie Clegg Gilbert:
  Engineering creativity: the bauhaus and the future of technical communication. 58-63
  
• John W. Stamey Jr., Thomas L. Honeycutt:
  Christopher Alexander's fifteen properties applied to the design of communication. 64-71
  
• Vanadis Crawford, Angela Pitts, Rosalind Radcliffe, Leah Ann Seifert:
  Solutions documentation. 72-74
  
• Kenneth Sayles, David G. Novick:
  Assessing effectiveness of personality style in documentation. 75-82
  
• Jason Swarts:
  Cooperative writing: achieving coordination together and apart. 83-89
  
• Sam Snoddy Jr., David G. Novick:
  Post-training support for learning technology. 90-96
  
• Thomas B. Hodel, Harald Gall, Klaus R. Dittrich:
  Dynamic collaborative business processes within documents. 97-103
  
• Michell Bruss, Michael J. Albers, Danielle McNamera:
  Changes in scientific articles over two hundred years: a coh-metrix analysis. 104-109
  
• Clay Spinuzzi:
  Four ways to investigate assemblages of texts: genre sets, systems, repertoires, and ecologies. 110-116
  
• Michael Priestley:
  DITA authoring and specialization. 117
  
• Steve Murphy, Scott R. Tilley, Shihong Huang:
  4th workshop on graphical documentation: UML style guidelines. 118-119
  
• Neil MacKinnon, Steve Murphy:
  Designing UML diagrams for technical documentation: continuing the collaborative approach to publishing class diagrams. 120-127
  
• Gary Bist, Neil MacKinnon, Steve Murphy:
  Sequence diagram presentation in technical documentation. 128-133
  
• Cem Kaner, Holger M. Kienle, Scott R. Tilley:
  1st workshop on legal issues of documentation. 134-135
  
• Holger M. Kienle, Daniel M. Germán, Scott R. Tilley, Hausi A. Müller:
  Intellectual property aspects of web publishing. 136-144
  
• Cem Kaner:
  Liability for defective content. 145-151