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Developing a Theory to Guide the Process of Designing Information Retrieval Systems.

Diane H. Sonnenwald: Developing a Theory to Guide the Process of Designing Information Retrieval Systems. SIGIR 1992: 310-317
@inproceedings{DBLP:conf/sigir/Sonnenwald92,
  author    = {Diane H. Sonnenwald},
  editor    = {Nicholas J. Belkin and
               Peter Ingwersen and
               Annelise Mark Pejtersen},
  title     = {Developing a Theory to Guide the Process of Designing Information
               Retrieval Systems},
  booktitle = {Proceedings of the 15th Annual International ACM SIGIR Conference
               on Research and Development in Information Retrieval. Copenhagen,
               Denmark, June 21-24, 1992},
  publisher = {ACM},
  year      = {1992},
  isbn      = {0-89791-523-2},
  pages     = {310-317},
  ee        = {db/conf/sigir/Sonnenwald92.html},
  crossref  = {DBLP:conf/sigir/92},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

Abstract

The dominant approaches to information retrieval system design are based on rational theory and cognitive engineering. However, these theories as well as approaches in other disciplines, reviewed in this paper, do not account for communication, or interaction, among design participants which is critical to design outcomes. This research attempts to develop a descriptive design model that accounts for communication among users, designers, and developers throughout the design process. A pilot study has been completed and a preliminary model that represents a first step in understanding participants' evolving perceptions and expectations of the design process and its outcomes is described in this paper.

Copyright © 1992 by the ACM, Inc., used by permission. Permission to make digital or hard copies is granted provided that copies are not made or distributed for profit or direct commercial advantage, and that copies show this notice on the first page or initial screen of a display along with the full citation.


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Nicholas J. Belkin, Peter Ingwersen, Annelise Mark Pejtersen (Eds.): Proceedings of the 15th Annual International ACM SIGIR Conference on Research and Development in Information Retrieval. Copenhagen, Denmark, June 21-24, 1992. ACM 1992, ISBN 0-89791-523-2
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