17. SIGUCCS 1989:
Bethesda, Maryland, USA Proceedings of the 17th Annual ACM SIGUCCS Conference on User Services, Bethesda, Maryland, USA, 1989.
ACM 1989, ISBN 0-89791-330-2
Last update Sat May 25 19:05:32 2013
CET by the DBLP Team — Data released under the ODC-BY 1.0 license — See also our legal information page
- S. Webster:
Caught in the middle.
- Frank W. Connolly:
Organizational expectations: What the top expects of those in the middle.
- L. Downing, S. Chambers:
Yesterday, I knew all the answers.
- S. Webster:
Managing people who used to be your peers: how things change.
- Landy Manderson:
Satellite systems: How to distribute data, computing, consulting, and responsibility.
- J. Lawson:
Data communications teams: the best of both worlds.
- S. Glogoff, R. Gordon:
Dialing for DELCAT: the end users justify the means.
- Blair C. Brenner:
The MAC-AT-HOME student microcomputer loan rogram.
- R. Kefferstan, R. Humbert:
Challenges facing distance learning: WVNET's mainframe solution.
- Glenda E. Moum:
Mainstreaming the computer technology needs of disabled persons in higher education.
- Gerard McCartney:
Organizing for users.
- Sheri L. Prupis:
Evaluating academic computing on campus and developing a 5-year plan.
- Robert G. Brookshire:
Models for the organization of academic computing.
- S. J. Li:
How to put "Fire" back into the burnt-out employee.
- S. Stager:
The unique stresses of user services.
- D. Bayomi:
Micro manager heal thyself: a medical school micro manager's prescription for curing those firefighting blues.
- Roman Olynyk:
Managing change in a wide-area network.
- R. C. Lehman:
Some issues in providing campus-wide electronic mail.
- P. Brady, R. Startup:
A campus and off-campus computing strategy.
- Thomas J. Hughes:
The use of student workers in computer lab management at the University of Scranton.
- Donna Raleigh:
Internships link user services to academic departments.
- A. H. Jarvis, D. Pratt, Keith E. Gatling:
The effect of unstaffing.
- C. Collins, W. Miller, F. Blake:
Moving off center.
- D. Bowman:
Capitalizing on faculty as lobbyists.
- Susan Clabaugh, Barbara Rush, Jennifer Fajman:
Linking the colleges and the computer science center or puzzle pieces fit together.
- K. Nunez, Thomas A. Gerace, A. Hartman:
The costly implications of consulting in a virus-infected computer environment.
- C. Augustine:
The pieces of a policy: categories for creation of a comuter ethics policy.
- Timothy J. Foley:
Managing campus-wide information systems: issues and problems.
- Marlene R. Pratto:
Toward a uniform user interface at UNCG.
- Paul J. Setze, Y. P. Kean:
User services and software development.
- L. M. Andrade:
A new way to access a supercomputer.
- Kenneth E. Gadomski:
Those low-down, slow-down desktop publishing blues or graphic design resources for desktop publishers.
- J. Martin:
- M. Alexander, M. Lessins:
A solution for inventory tracking in a computing facility via hypercard.
- Keith E. Gatling, A. H. Jarvis, D. A. MacLeod:
One mac, two mac, red mac, SUMAC.
- D. Panagopoulos, S. Bahr:
Designing and implementing the do-everything LAN.
- T. Renten, C. Algozzine:
Marist college token ring test network.
- H. A. Lasus:
File compression: a useful technique for saving time and resources.
- C. E. Pitts:
Parallel processing support: so what is a "Heisenbug" anyway?
- R. T. DeWitt:
Expert systems for user service.
- Landy Manderson:
Fill-in-the-blank JCL: why we did it and how.
- M. R. Sites, A. G. Howard, J. P. Ashworth, J. C. Sakell, S. A. Heitchew:
Adding big blue to the palette: plans, projects, and problems.
- Barbara Hoffman Maginnis:
Computer conferencing at the University of Arizona.
- S. Fairchild:
What's in a name?
- J. G. Honeyman, Laura A. Kelleher, T. B. Libert, P. G. Smith:
Network maps: getting the big picture.
- Howard Joy Strauss:
University-wide general-interest on-line information systems that work-and that you can afford.
- B. B. Harper:
On-line information at Virginia Tech.
- M. A. Plank:
Full text retrieval of documents identified in on-line library catalogs via internet.
- C. Herre, D. Hudzinski:
A structured approach for developing a campus-wide network.
- S. R. Berry:
Putting the puzzle together: a network picture suitable for framing.
- K. Hunter, P. Purcell:
Got a document? let's print it.
- D. E. Ricket:
The use of hypertext to support user services.
- E. Johnson, W. Wehrs, T. Delfield, J. Imhoff, V. Manter:
Consulting without consultants: expert systems applications in user services.
- T. J. Coppeto, B. L. Anderson, D. E. Geer, G. Winfield Treese:
OLC: an on-line consulting system.
- A. J. Almond:
Starting a courseware library on a shoestring or on beyond word processing.
- J. A. O'Dell:
Oh where, oh where has my software gone...new techniques for managing the software library.
- P. C. McCaskell:
Looking for Mr. X bar: supporting statistical computing in the personal computer era.
- E. F. Malone:
I don't care; you don't care...reaching the non-user.
- Margaret Loy Mason:
Quick-fix consulting: a user disservice.
- E.-L. Bogue:
The difficult client: consulting techniques from the human services.
- J. Martin, B. B. Miller:
Developing and marketing a comprehensive network training program on a University campus.
- H. P. Lissar:
Computer training for english-as-a-second-language speakers.
- C. R. Rauschert:
The quest for quality control in computer training.
- V. L. Johnston, T. L. Case:
The user consultant handbook: the species develops.
- Antonio DeSimone:
The information distribution system at the University of Georgia and the role of the document manager.
- J. E. St. Sauver:
A locally modifiable VMS reference guide.
- M. K. Eck:
A hyperCard tutorial that accommodates different learning styles.
- J. A. Brand:
Putting CAI to work for user services.
- E.-L. Bogue:
Active learning approaches to training: encouraging the self-taught user.
- C. Janton, K. W. Watkins:
What to look for in a workstation.
- M. Feldman:
Our failure to educate users in the use and true cost of workstations.
- Susan H. Gammill:
Buying a computer: a guided tour.