17. SIGUCCS 1989:
Bethesda, Maryland, USA
Proceedings of the 17th Annual ACM SIGUCCS Conference on User Services, Bethesda, Maryland, USA, 1989.
ACM 1989, ISBN 0-89791-330-2
- S. Webster:
Caught in the middle.
23-25

- Frank W. Connolly:
Organizational expectations: What the top expects of those in the middle.
27-29

- L. Downing, S. Chambers:
Yesterday, I knew all the answers.
31-35

- S. Webster:
Managing people who used to be your peers: how things change.
37-39

- Landy Manderson:
Satellite systems: How to distribute data, computing, consulting, and responsibility.
41-46

- J. Lawson:
Data communications teams: the best of both worlds.
47-50

- S. Glogoff, R. Gordon:
Dialing for DELCAT: the end users justify the means.
51-58

- Blair C. Brenner:
The MAC-AT-HOME student microcomputer loan rogram.
59-68

- R. Kefferstan, R. Humbert:
Challenges facing distance learning: WVNET's mainframe solution.
69-73

- Glenda E. Moum:
Mainstreaming the computer technology needs of disabled persons in higher education.
75-77

- Gerard McCartney:
Organizing for users.
79-82

- Sheri L. Prupis:
Evaluating academic computing on campus and developing a 5-year plan.
83-87

- Robert G. Brookshire:
Models for the organization of academic computing.
89-92

- S. J. Li:
How to put "Fire" back into the burnt-out employee.
93-96

- S. Stager:
The unique stresses of user services.
97-102

- D. Bayomi:
Micro manager heal thyself: a medical school micro manager's prescription for curing those firefighting blues.
103-107

- Roman Olynyk:
Managing change in a wide-area network.
109-114

- R. C. Lehman:
Some issues in providing campus-wide electronic mail.
115-122

- P. Brady, R. Startup:
A campus and off-campus computing strategy.
123-128

- Thomas J. Hughes:
The use of student workers in computer lab management at the University of Scranton.
129-131

- Donna Raleigh:
Internships link user services to academic departments.
133-138

- A. H. Jarvis, D. Pratt, Keith E. Gatling:
The effect of unstaffing.
139-142

- C. Collins, W. Miller, F. Blake:
Moving off center.
143-146

- D. Bowman:
Capitalizing on faculty as lobbyists.
147-150

- Susan Clabaugh, Barbara Rush, Jennifer Fajman:
Linking the colleges and the computer science center or puzzle pieces fit together.
151-156

- K. Nunez, Thomas A. Gerace, A. Hartman:
The costly implications of consulting in a virus-infected computer environment.
157-161

- C. Augustine:
The pieces of a policy: categories for creation of a comuter ethics policy.
163-167

- Timothy J. Foley:
Managing campus-wide information systems: issues and problems.
169-174

- Marlene R. Pratto:
Toward a uniform user interface at UNCG.
175-180

- Paul J. Setze, Y. P. Kean:
User services and software development.
181-184

- L. M. Andrade:
A new way to access a supercomputer.
185-194

- Kenneth E. Gadomski:
Those low-down, slow-down desktop publishing blues or graphic design resources for desktop publishers.
195-199

- J. Martin:
Workhorse graphics.
201-204

- M. Alexander, M. Lessins:
A solution for inventory tracking in a computing facility via hypercard.
205-209

- Keith E. Gatling, A. H. Jarvis, D. A. MacLeod:
One mac, two mac, red mac, SUMAC.
211-216

- D. Panagopoulos, S. Bahr:
Designing and implementing the do-everything LAN.
217-224

- T. Renten, C. Algozzine:
Marist college token ring test network.
225-229

- H. A. Lasus:
File compression: a useful technique for saving time and resources.
231-235

- C. E. Pitts:
Parallel processing support: so what is a "Heisenbug" anyway?
237-242

- R. T. DeWitt:
Expert systems for user service.
243-246

- Landy Manderson:
Fill-in-the-blank JCL: why we did it and how.
247-252

- M. R. Sites, A. G. Howard, J. P. Ashworth, J. C. Sakell, S. A. Heitchew:
Adding big blue to the palette: plans, projects, and problems.
253-259

- Barbara Hoffman Maginnis:
Computer conferencing at the University of Arizona.
263-267

- S. Fairchild:
What's in a name?
269-279

- J. G. Honeyman, Laura A. Kelleher, T. B. Libert, P. G. Smith:
Network maps: getting the big picture.
281-287

- Howard Joy Strauss:
University-wide general-interest on-line information systems that work-and that you can afford.
289-303

- B. B. Harper:
On-line information at Virginia Tech.
305-309

- M. A. Plank:
Full text retrieval of documents identified in on-line library catalogs via internet.
311-312

- C. Herre, D. Hudzinski:
A structured approach for developing a campus-wide network.
313-315

- S. R. Berry:
Putting the puzzle together: a network picture suitable for framing.
317-320

- K. Hunter, P. Purcell:
Got a document? let's print it.
321-325

- D. E. Ricket:
The use of hypertext to support user services.
327-334

- E. Johnson, W. Wehrs, T. Delfield, J. Imhoff, V. Manter:
Consulting without consultants: expert systems applications in user services.
335-342

- T. J. Coppeto, B. L. Anderson, D. E. Geer, G. Winfield Treese:
OLC: an on-line consulting system.
343-353

- A. J. Almond:
Starting a courseware library on a shoestring or on beyond word processing.
355-361

- J. A. O'Dell:
Oh where, oh where has my software gone...new techniques for managing the software library.
363-366

- P. C. McCaskell:
Looking for Mr. X bar: supporting statistical computing in the personal computer era.
367-375

- E. F. Malone:
I don't care; you don't care...reaching the non-user.
377-379

- Margaret Loy Mason:
Quick-fix consulting: a user disservice.
381-385

- E.-L. Bogue:
The difficult client: consulting techniques from the human services.
387-394

- J. Martin, B. B. Miller:
Developing and marketing a comprehensive network training program on a University campus.
395-398

- H. P. Lissar:
Computer training for english-as-a-second-language speakers.
399-407

- C. R. Rauschert:
The quest for quality control in computer training.
409-412

- V. L. Johnston, T. L. Case:
The user consultant handbook: the species develops.
413-419

- Antonio DeSimone:
The information distribution system at the University of Georgia and the role of the document manager.
421-427

- J. E. St. Sauver:
A locally modifiable VMS reference guide.
429-434

- M. K. Eck:
A hyperCard tutorial that accommodates different learning styles.
435-439

- J. A. Brand:
Putting CAI to work for user services.
441-446

- E.-L. Bogue:
Active learning approaches to training: encouraging the self-taught user.
447-452

- C. Janton, K. W. Watkins:
What to look for in a workstation.
453-461

- M. Feldman:
Our failure to educate users in the use and true cost of workstations.
463-466

- Susan H. Gammill:
Buying a computer: a guided tour.
467-470

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