34. SIGUCCS 2006: Edmonton, Alberta, Canada

• David Aldrich, Bradley Bell, Tim Batzel:
  Automated podcasting solution expands the boundaries of the classroom. 1-4
  
• Gerald Bailey, Jamie Piperberg, Bud Hiller:
  Bridging the student support gap. 5-11
  
• Kevin J. Bailey:
  Just fix it: IT support for students. 12-15
  
• Michelle Bautista, Bryan Lee:
  A recharge model for end user computing support: yes! people pay us to fix their computers. 16-21
  
• Alan Bilansky:
  What trainers can learn from consulting. 22-23
  
• Betsy Black, E. Axel Larsson:
  Beyond simple e-mail: upgrading an entire campus to enterprise e-mail and calendaring with groupwise. 24-27
  
• Michael Blanco, Kay White:
  Reactive to proactive support: a corn dance. 28-31
  
• George Bradford, Horace Brown:
  How'd they do that: modified instructional system. 32-36
  
• Paul Brown, Kenneth Janz:
  Facilitating innovative faculty projects: an information technology perspective. 37-42
  
• Tammy Browning, Kristina A. Cunningham:
  Expanding technology access. 43-45
  
• Janiele Buckner, Nathan Carpenter, Kate Ower:
  Duck, duck, goose -- no need to run from quality control. 46-49
  
• Michael Curtin, Nathan Carpenter, Chris Ritzo:
  Adding fun and games to training programs. 50-54
  
• Allan Chen:
  Network based storage: getting students to actually use it. 55-59
  
• Michael D. Ciocco, Neil Toporski, Kenur Talsania:
  Retake control of your classroom technology. 60-64
  
• Keelan Cleary, Melissa Rycroft:
  Putting out the fire before it starts: proactive technology support. 65-69
  
• Alison Cruess:
  Architecting change from the inside out. 70-73
  
• Kristina A. Cunningham, Tammy Browning:
  Outside the boundaries of printing: not just your 8.5 x 11 standard sheet anymore. 74-76
  
• Greg Deitz:
  Centralized content in a decentralized IT environment: plone and content management at Texas A&M University. 77-80
  
• Scott Delaney, Stacey Morales:
  Leveraging our campus IT in the wake of the storm. 81-85
  
• Greg Deveau:
  Training the campus: a look at Acadia University computer support training. 86-88
  
• Cindy Dooling, Jeff White, Cathy Lee:
  Software management. 89-93
  
• Theresa Duhart, Heidi C. Wasem:
  Against all odds: a successful exchange migration. 94-101
  
• Michelle Eccles:
  Moving beyond the boundaries: student, staff and faculty technology education. 102-104
  
• Keith B. Erekson, Stephen G. Lewis:
  Because we have better things to do: automating common support tasks. 105-110
  
• Todd Fogle, Keelan Cleary:
  The easy way to move windows profiles and data. 111-113
  
• Laurie Fox, Shawn M. Plummer:
  Opening the lines of communications with open source software. 114-117
  
• Naomi Fujimura, Zen-ichi Hirayama, Tatsuya Oka, Masato Komori:
  Implementation and experience with the terminal registration system with web interface. 118-122
  
• Naomi Fujimura, Masahiro Doi:
  Collecting students' degree of comprehension with mobile phones. 123-127
  
• Raymond Gable:
  VOIP in a university call center. 128-130
  
• Hossein Hakimzadeh, Lynn Williams:
  IU-EVAL: an electronic course evaluation system. 131-134
  
• Greg Hanek, Anita Schwartz, Kathy Fletcher:
  IT in the ETD puzzle: making the pieces fit. 135-140
  
• Joshua Hartranft, Veronica Longenecker:
  SafetyNET -- designing and implementing a technology support program for students. 141-142
  
• Leslie Hitch, Beth-Anne Sullivan:
  Higher ed 101 - teaching techies higher ed culture. 143-148
  
• Christopher E. Howe:
  Rollins college laptop repair services. 149-152
  
• Joseph Hughes:
  Compared to operation overlord, deploying and supporting laptops should be easy. 153-156
  
• Paul Hyde, Suzanne Nanis:
  Applying constructivist principles to reinvigorate faculty training. 157-160
  
• Kenneth Janz, Emily Gruenert:
  Creating a positive first impression of information technology support at the start of school. 161-166
  
• Louis Kelly, Sandra Johnson:
  Providing support to the expanding university. 167-172
  
• Hidekatsu Koike, Kiyoshi Akama, Hiko Morita, Katsunori Miura:
  Using an automatic marking system for programming courses. 173-178
  
• Sheree Kornkven, Jared Hall:
  Enhancing campus IT services and student employee development through student technology services. 179-184
  
• Adam Krob:
  Finding a balance: centralized IT support for decentralized units and the liaison program at Tulane University. 185-187
  
• Lynnell Lacy, Laurie A. Sutch:
  Working collaboratively in the big ten and beyond. 188-190
  
• Tim Leamy, Rob Smith, Allan Chen:
  BITS based imaging process. 191-195
  
• Steven M. Lichti:
  Purdue's system-wide deployment of a classroom response system. 196-200
  
• Serge Linckels, Carole Dording, Christoph Meinel:
  Better results in mathematics lessons with a virtual personal teacher. 201-209
  
• Teresa W. Lockard, Jennifer S. Whiting:
  Dressing up, dressing down: where is your career headed? 210
  
• Kathy Lyons, Martin Wolske:
  Me and my shadow. 211-213
  
• Helen Malin:
  Evaluating student employee performance. 214-218
  
• Sarah S. Mansell:
  Digi get it: student technology training. 219-220
  
• Hideo Masuda, Michio Nakanishi, Akinori Saitoh, Seigo Yasutome:
  Using coLinux to provide a linux environment on windows PC in public computer labs. 221-224
  
• Masato Masuya, Takashi Yamanoue, Shinichiro Kubota:
  An experience of monitoring university network security using a commercial service and DIY monitoring. 225-230
  
• D. Scott McCaulay, Matt R. Link:
  Research data storage available to researchers throughout the U.S. via the TeraGrid. 231-234
  
• Karen McDowell:
  Now that we are all so well-educated about spyware, can we put the bad guys out of business? 235-239
  
• Owen G. McGrath:
  Balancing act: community and local requirements in an open source development process. 240-244
  
• Jeni McIntosh-Elkins, Karen McRitchie:
  Exploring the training wilderness. 245-250
  
• Karen McRitchie:
  Student leadership teams: does the benefit outweigh their egos? 251-256
  
• Johnathon A. Mohr:
  The [216: 1 Ratio]: bridging the growing support gap through proactive deployment of emerging technologies. 257-262
  
• Stacey Morales, Toni Sparks:
  Creating synergy to make I.T. happen. 263-266
  
• Cynthia A. Murnan:
  Expanding communication mechanisms: they're not just e-mailing anymore. 267-272
  
• Trevor Murphy, Sharron Macklin:
  Specialized computer labs: care and feeding. 273-280
  
• William P. Murphy III:
  EMS: a homegrown identity management system. 281-286
  
• Ron Nichols, Larry Larraga:
  Using video podcasts to enhance consulting. 287-290
  
• Mo Nishiyama, Leslie J. McNeil, Holly E. Wyatt:
  The matrix and beyond: expanding proactive resources for customers. 291-294
  
• Lorna Olsen:
  Being there: a "teach them to fish..." approach to training and support using WebEx^TM, videoconferencing, and the telephone. 295-300
  
• Cherry Keahey Owen, Dustin Piper:
  Using remote installation services for windows to streamline installations in the UTPB computer science research lab. 301-308
  
• Cherry Keahey Owen, Doug Hale, Ilhyun Lee, Haesun K. Lee:
  The UTPB computer science research lab: running on student power. 309-316
  
• Rita Pavolka:
  Enhancing training & documentation by eliminating artificial boundaries. 317-320
  
• Elizabeth Rugg, Wendy Pearle:
  ePortfolio: expanding the educational vision (our educational saga). 321-326
  
• Teresa K. Pearson:
  Tapping an unlimited resource: the young, talented and creative minds of student workers. 327-330
  
• Sean P. Phalen:
  Residential installations for network access on Rollins College campus. 331-332
  
• Jon Rickman, Merlin Miller, Tabatha Verbick, Kim Todd:
  Notebook universities do not have to be expensive. 333-338
  
• Mark R. Ritschard:
  Cultivating an awesome IT staff. 339-342
  
• Mark R. Ritschard:
  Thin clients: the key to our success. 343-346
  
• Melissa E. Rycroft:
  No one needs it, (until they need it) implementing a new desktop backup solution. 347-352
  
• John V. Samuel, Kevin J. Wilhite:
  Increasing resources in times of budgetary constraints. 353-355
  
• Nicole M. Sattler:
  Computer lab reservations: improving how to manage multiple reservation life cycles. 356-360
  
• Carrie Schulz:
  Bringing down the boundaries: creating an environment that brings out the much needed internal motivation of support personnel. 361-364
  
• Carol Jarom, Anita Schwartz:
  "WinSun": deploying the Windows desktop on a Sun Ray. 365-367
  
• Sian Shumway, Jon Crumpler, Christopher Washington, Vivian Chang:
  Hiring, training and tetaining: managing student employee turnover. 368-373
  
• Jerry K. Smith, Almond D. Dillard:
  Assessing and conquering burnout. 374-377
  
• Jason Snyder, Meredith Field:
  We got the message: creating an instant messenger service point. 378-380
  
• Geoffrey Sperl:
  Taming the help desk. 381-386
  
• Ari R. TenCate:
  Expanding the boundaries through the use of technology in informal learning spaces. 387-392
  
• Patrick H. H. Then:
  Online student enrollment system. 393-396
  
• Steven J. Timmins:
  Student computing purchase programs. 397-402
  
• Steven J. Timmins:
  Communicating using the desktop background. 403-404
  
• Pat Washburn:
  Extreme makeover: lab edition. 405-408
  
• Jennifer S. Whiting:
  Moving IT beyond IT. 409-412
  
• Terris B. Wolff:
  Podcasting made simple. 413-418
  
• Martin Wolske, Beth Larkee, Kathy Lyons, Kelly Bridgewater:
  Lessons learned from the library: building partnerships between campus and departmental IT support. 419-423
  
• Gary K. W. Wong, Leslie D. Fife:
  Needs assessment for campus-wide network services at Brigham Young University Hawaii using IEEE 802.16 wireless network infrastructure. 424-430
  
• Patricia Wyatt, Kim Todd, Tabatha Verbick:
  Oh, my aching laptop: expanding the boundaries of campus computing ergonomics. 431-439