35. SIGUCCS 2007: Orlando, Florida, USA

• Carol Anderer, Jean M. Neff, Paul Hyde:
  Multimedia magic: moving beyond text. 1-3
  
• Sherry J. Andrews, Kathleen Walsh:
  Experiences merging two university websites. 4-7
  
• Kari Barlow, Jenny Lane:
  Like technology from an advanced alien culture: Google apps for education at ASU. 8-10
  
• Debbie Berkeley, Lori Kressin, Cyril Oberlander:
  Deploying assistive technology across campus: a collaborative approach. 11-15
  
• David J. Blezard:
  Multi-platform computer labs and classrooms: a magic bullet? 16-20
  
• Dave Bradstreet, Mark Chast, Kristi Ziehl:
  Ursula or ariel?: is your help desk application evil or good in the eyes of your support staff. 21-23
  
• Lisa Caughron:
  T.W.I.S.T.: trust the wisdom in student teams. 24-29
  
• Teresa Chipman:
  Creating and managing a helpdesk in a multicultural environment. 30-33
  
• Gregory Collier, Derek Plassman, Mahmoud Pegah:
  Virtualization's next frontier: security. 34-36
  
• Matthew J. Conlon:
  Overhaul your helpdesk ticketing system. 37-40
  
• Michael Cooper, SueAnn Lipinski, Chet Cook, Cathy Orndorff:
  Is³pace: casting the information security spell for cultural change. 41-45
  
• Blaine A. D'Amico:
  Desktop security in an academic environment...: how to herd cats successfully. 46-50
  
• Albert DeSimone:
  Communications planning: defining levels and phases of information distribution. 51-54
  
• Daniel B. Delgado:
  Inspiring teamwork & communication with a content management system. 55-59
  
• Cindy Dooling, Richard Bertrand:
  IT professional development and helpdesk support on a shoestring budget or renewable resources. 60-64
  
• Sue A. Douglas:
  Using marketing to put the sparkle back into your training. 65-67
  
• David Dyar, Steven J. Timmins:
  The two musketeers: all in one and one for all! 68-72
  
• Joanne Einsmann, Mayura Patel:
  Centralized windows application deployment app2go. 73-74
  
• Janice G. El-Bayoumi:
  Client services work planning. 75-81
  
• Kristi Evans, Geoffrey Sperl:
  The proper care and feeding of your help desk. 82-86
  
• Mat Felthousen:
  Save the sprint across campus: bring the classroom to the helpdesk. 87-95
  
• Teresa Fernandez, Michael Grinnell, Eric Weakland:
  Poof: no more viruses. 96-100
  
• George Gaffer Fitch, Jerry Marceau:
  The blackboard performance monitor: a mystery online. 101-104
  
• Ariana French, Linda Wright:
  Tulane faculty symposium on digital trends: an experiment in instructional technology and outreach. 105-108
  
• Gale D. Fritsche, Sara K. Rodgers:
  Encryption technologies: testing and identifying campus needs. 109-112
  
• Gale Fritsche:
  Windows Vista: implementation challenges. 113-117
  
• Naomi Fujimura, Jin Mei:
  Implementation of file interpolation detection system. 118-121
  
• Naomi Fujimura, Katsuya Nagaishi:
  Implementation of software license management support system. 122-124
  
• Thomas A. Gerace, Raymond Jean, Adam Krob:
  Decentralized and centralized it support at Tulane University: a case study from a hybrid model. 125-128
  
• Robert Gibson, David Dyar:
  Implementing preinstallation environment media for use in user support. 129-130
  
• Robert Gibson:
  Who's really in your top 8: network security in the age of social networking. 131-134
  
• Karen Griffiths, Tammie Kramolis:
  Twelve steps to recovery: my co-dependent relationship with tivoli. 135-138
  
• Laura Guerra-Cardus, Ovgu Dogangun:
  Drag and drop streaming: the next revolution in e-learning. 139-142
  
• Cindy Guerrazzi, Anita Schwartz, Carol Jarom:
  Bippity, boppity, boo: magical presentations using color and large format printing. 143-145
  
• Prasun Gupta, Mahmoud Pegah:
  A new thought paradigm: delivering cost effective and ubiquitously accessible storage with enterprise backup system via a multi-tiered storage framework. 146-152
  
• Melissa R. Hannah:
  Integrated technology services publications and communications strategy. 153-156
  
• Scott E. Hanselman, Mahmoud Pegah:
  The wild wild waste: e-waste. 157-162
  
• Joshua Hartranft, Veronica Longenecker:
  TAG: you're it! 163-165
  
• Lindsey Louise Heitman, Christopher M. Peacor:
  Desktop imaging to achieve standardization and application delivery. 166-168
  
• Joyce Hicks:
  Looking for the magic formula: evaluating our it communication mix. 169-171
  
• James L. Hilton:
  Sunrise or perfect storm: technology, education, and the knowledge economy. 172
  
• Dustin Hopkins, Tom Westbrook, Martha Henckell:
  Web-based work order system for tracking, reporting, and solving it issues. 173-174
  
• Kenneth Janz, Emily Gruenert:
  Creating a story and message about information technology on your campus: the power of a technology profile. 175-178
  
• Kenneth Janz, Micheal Moore:
  Envisioning new learning spaces: creating a center for visualization at Indiana State University. 179-184
  
• Rebecca Klein, Matthew Smith, David Sierkowski:
  Reduce response time: get "hooked" on a wiki. 185-189
  
• Hidekatsu Koike, Kiyoshi Akama, Chiharu Ishikawa, Nagatomo Nakamura, Shinya Watanabe:
  Toward a software development model for automatic marking software. 190-193
  
• Kevin Kraus:
  Is your support services train derailing?: how one integrated software package got us back on track. 194-197
  
• Jace Laakso, Kathy Garramone:
  Online courseware inspires it student consultants & IT staff. 198-201
  
• Larry Larraga, Dan Coleman:
  Video podcasting is not as hard or as expensive as you think. 202-206
  
• Claire C. Lassalle:
  When disaster struck: how pennington biomedical research center supported an entire academic health center. 207-210
  
• Joe Lim:
  University of Toronto Mississauga: "the one" project. 211-215
  
• Rachael Loum-Stanley, Paul Wilkinson:
  Believe in magic: creating a shift substitution system with no budget. 216-220
  
• Jayne Lovett:
  Open source: a practical solution. 221-223
  
• Kathy Lyons, Andrea Van Proyen:
  Getting it into the orientation mix. 224-226
  
• Jerry Martin:
  Working and training from home. 227-229
  
• Laura A. McCain, Karen L. Miller:
  Vista preparedness at Indiana University. 230-233
  
• Owen G. McGrath:
  Seeking activity: on the trail of users in open and community source frameworks. 234-239
  
• Jeni McIntosh-Elkins, Karen McRitchie, Maureen Scoones:
  From the silent generation to generation x, y and z: strategies for managing the generation mix. 240-246
  
• Jeni McIntosh-Elkins:
  Tag you're i.t. 247-250
  
• Kelly McLaughlin, Fred Damiano:
  American ITIL. 251-254
  
• Karissa Miller, Mahmoud Pegah:
  Virtualization: virtually at the desktop. 255-260
  
• Cynthia A. Murnan:
  The magical world of an information commons. 261-268
  
• Trevor Murphy:
  A tale of 101 digital stories. 269-271
  
• Trevor Murphy:
  Williams instructional technology: summer students working on faculty projects. 272-276
  
• Ron Nichols, Carol Anderer:
  Using video podcasts outside the classroom. 277-279
  
• Cherry Keahey Owen:
  Tracking system bugs: why are buffer overruns still around? 280-283
  
• Karl Owens, Chris Wiesemann:
  Conjuring funding for services. 284-287
  
• Robert W. Pettigrew:
  A campus-wide solution to supporting rich media capture, conversion, & production: the media conversion lab at the University of Michigan. 288-291
  
• Kathy Pribbenow:
  Looking for magic - hoping for inspiration: what we learned from our training survey. 292-295
  
• David Przybyla, Mahmoud Pegah:
  Dealing with the veiled devil: eco-responsible computing strategy. 296-301
  
• Karen J. Renkiewicz, Larry Peer:
  How to hire 100 student employees in 4 hours. 302-304
  
• Anita Z. Schwartz:
  UD dropbox 2.0: collaboration magic. 305-309
  
• Jose Lorenzo Silva-Lugo:
  Measuring the effectiveness of circa operations training program. 310-313
  
• Carol Sin, Danny Wong:
  Image baby image!: making pc cloning more efficient. 314-317
  
• Margaret E. Smith:
  A little help from my friends. 318-320
  
• Carol Currie Sobczak, James Kessler, David Eldridge:
  The dual os classroom: if you build it, will they come? 321-324
  
• Salvatore Sorce, Agnese Augello, Antonella Santangelo, Giovanni Pilato, Antonio Gentile, Alessandro Genco, Salvatore Gaglio:
  A multimodal guide for the augmented campus. 325-331
  
• Laurie A. Sutch:
  "You know more than you think you do": helping participants transfer knowledge. 332-334
  
• Ari R. TenCate:
  Inspiring collaboration through the use of videoconferencing technology. 335-338
  
• Lorenzo Trimble:
  Developing an equitable tardiness/attendance system. 339-341
  
• Fran Versace:
  Please and thank you - still the magical words: training student employees to provide world class customer service. 342-344
  
• Benjamin Villanueva, Lorna Wong:
  Metamorphosis: from traditional computer labs to collaboratories. 345-351
  
• Clare Vozza, Louis Koutsovitis, Sean Bababeigi:
  Computer lab solutions for everyday problems. 352-354
  
• Kelly Wainwright, Mike Osterman, Christina Finnerman, Bill Hill:
  Traversing the LMS terrain. 355-359
  
• Charles R. Williams:
  What happens at the end of the outsourcing contract? 360-365
  
• Katrin Wolf, Serge Linckels, Christoph Meinel:
  Teleteaching anywhere solution kit (Tele-TASK) goes mobile. 366-371
  
• María de Jesús, Juan C. Karman:
  A course's comparative analysis: traditional classroom and distance learning. 372-376