Marco Adria

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2002

1 Marco Adria, Shamsud D. Chowdhury: Making Room for the Call Center. IS Management 19(1): 71-80 (2002)

	2002
1		Marco Adria, Shamsud D. Chowdhury: Making Room for the Call Center. IS Management 19(1): 71-80 (2002)

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