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 | 2008 | |
|---|---|---|
| 1 |      | M. Salah Aguir, O. Zeynep Aksin, Fikri Karaesmen, Yves Dallery: On the interaction between retrials and sizing of call centers. European Journal of Operational Research 191(2): 398-408 (2008) |
| 1 | O. Zeynep Aksin | [1] |
| 2 | Yves Dallery | [1] |
| 3 | Fikri Karaesmen | [1] |