| 2009 | ||
|---|---|---|
| 4 | Oscar D. Andrade, Nathaniel Bean, David G. Novick: The macro-structure of use of help. SIGDOC 2009: 143-150 | |
| 3 | David G. Novick, Oscar D. Andrade, Nathaniel Bean: The micro-structure of use of help. SIGDOC 2009: 97-104 | |
| 2008 | ||
| 2 | David G. Novick, Oscar D. Andrade, Nathaniel Bean, Edith Elizalde: Help-based tutorials. SIGDOC 2008: 1-8 | |
| 2007 | ||
| 1 | David G. Novick, Edith Elizalde, Nathaniel Bean: Toward a more accurate view of when and how people seek help with computer applications. SIGDOC 2007: 95-102 | |
| 1 | Oscar D. Andrade | [2] [3] [4] |
| 2 | Edith Elizalde | [1] [2] |
| 3 | David G. Novick | [1] [2] [3] [4] |