Alan Benson
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Yahoo
2005
1
EE
Choudur Lakshminarayan
,
Qingfeng Yu
, Alan Benson: Improving Customer Experience via Text Mining.
DNIS 2005
: 288-299
Coauthor
Index
1
Choudur Lakshminarayan
[
1
]
2
Qingfeng Yu
[
1
]
Copyright ©
Mon Nov 17 16:50:54 2008 by
Michael Ley
(
ley@uni-trier.de
)
