Sven C. Berger

	2009
2		Sven C. Berger, Sonja Gensler, Bernd Skiera, Thorsten Wiesel: Customer Relationship Management Processes in Retail Banking - Best Practice and Business Value Evaluation. HICSS 2009: 1-10
	2007
1		Sven C. Berger, Sebastian F. Martin: Explaining the Adoption of Value Metrics in Retail Banks' Customer Management. FinanceCom 2007: 151-164

Coauthor Index

1	Sonja Gensler	[2]
2	Sebastian F. Martin	[1]
3	Bernd Skiera	[2]
4	Thorsten Wiesel	[2]

Colors in the list of coauthors