Melissa J. Buco

	2008
12		Christian Bartsch, Larisa Shwartz, Christopher Ward, Genady Grabarnik, Melissa J. Buco: Decomposition of IT service processes and alternative service identification using ontologies. NOMS 2008: 714-717
	2007
11		Larisa Shwartz, Naga Ayachitula, Melissa J. Buco, Genady Grabarnik, Maheswaran Surendra, Christopher Ward, Steve Weinberger: IT Service Provider's Multi-Customer and Multi-Tenant Environments. CEC/EEE 2007: 559-566
10		Naga Ayachitula, Melissa J. Buco, Yixin Diao, Bradford Fisher, David Loewenstern, Christopher Ward: IT Service Management Automation - An Automation Centric Approach Leveraging Configuration Control, Audit Verification and Process Analytics. DSOM 2007: 195-198
9		Naga Ayachitula, Melissa J. Buco, Yixin Diao, Maheswaran Surendra, Raju Pavuluri, Larisa Shwartz, Christopher Ward: IT service management automation - A hybrid methodology to integrate and orchestrate collaborative human centric and automation centric workflows. IEEE SCC 2007: 574-581
8		Larisa Shwartz, Naga Ayachitula, Melissa J. Buco, Maheswaran Surendra, Christopher Ward, Steve Weinberger: Service Provider Considerations for IT Service Management. Integrated Network Management 2007: 757-760
7		Christopher Ward, Vijay Aggarwal, Melissa J. Buco, Emi Olsson, Steve Weinberger: Integrated change and configuration management. IBM Systems Journal 46(3): 459-478 (2007)
	2005
6		Christopher Ward, Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Edward So, Chunqiang Tang: Fresco: A Web Services based Framework for Configuring Extensible SLA Management Systems. ICWS 2005: 237-245
5		Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Edward So, Chunqiang Tang, Christopher Ward: PEM: A Framework Enabling Continual Optimization of Workflow Process Executions Based upon Business Value Metrics. IEEE SCC 2005: 33-40
4		Chunqiang Tang, Melissa J. Buco, Rong N. Chang, Sandhya Dwarkadas, Laura Z. Luan, Edward So, Christopher Ward: Low traffic overlay networks with large routing tables. SIGMETRICS 2005: 14-25
	2004
3		Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Christopher Ward, Joel L. Wolf, Philip S. Yu: Utility computing SLA management based upon business objectives. IBM Systems Journal 43(1): 159-178 (2004)
	2003
2		Melissa J. Buco, Rong N. Chang, Laura Z. Luan, Christopher Ward, Joel L. Wolf, Philip S. Yu, Tevfik Kosar, Syed Umair Ahmed Shah: Managing eBusiness on Demand SLA Contracts in Business Terms Using the Cross-SLA Execution Manager SAM. ISADS 2003: 157-
	2002
1		Christopher Ward, Melissa J. Buco, Rong N. Chang, Laura Z. Luan: A Generic SLA Semantic Model for the Execution Management of E-business Outsourcing Contracts. EC-Web 2002: 363-376

Coauthor Index

1	Vijay Aggarwal	[7]
2	Naga Ayachitula	[8] [9] [10] [11]
3	Christian Bartsch	[12]
4	Rong N. Chang	[1] [2] [3] [4] [5] [6]
5	Yixin Diao	[9] [10]
6	Sandhya Dwarkadas	[4]
7	Bradford Fisher	[10]
8	Genady Grabarnik	[11] [12]
9	Tevfik Kosar	[2]
10	David Loewenstern	[10]
11	Laura Z. Luan	[1] [2] [3] [4] [5] [6]
12	Emi Olsson	[7]
13	Raju Pavuluri	[9]
14	Syed Umair Ahmed Shah	[2]
15	Larisa Shwartz	[8] [9] [11] [12]
16	Edward So	[4] [5] [6]
17	Maheswaran Surendra	[8] [9] [11]
18	Chunqiang Tang	[4] [5] [6]
19	Christopher Ward	[1] [2] [3] [4] [5] [6] [7] [8] [9] [10] [11] [12]
20	Steve Weinberger	[7] [8] [11]
21	Joel L. Wolf	[2] [3]
22	Philip S. Yu	[2] [3]