 | 2009 |
|---|
| 3 |       | Jonathan Burez,
Dirk Van den Poel:
Handling class imbalance in customer churn prediction.
Expert Syst. Appl. 36(3): 4626-4636 (2009) |
| 2008 |
|---|
| 2 | | Jonathan Burez,
Dirk Van den Poel:
Separating financial from commercial customer churn: A modeling step towards resolving the conflict between the sales and credit department.
Expert Syst. Appl. 35(1-2): 497-514 (2008) |
| 2007 |
|---|
| 1 | | Jonathan Burez,
Dirk Van den Poel:
CRM at a pay-TV company: Using analytical models to reduce customer attrition by targeted marketing for subscription services.
Expert Syst. Appl. 32(2): 277-288 (2007) |
