Ronald T. Cenfetelli

	2008
5		Chee Wee Tan, Izak Benbasat, Ronald T. Cenfetelli: Building Citizen Trust towards E-Government Services: Do High Quality Websites Matter? HICSS 2008: 217
4		Ronald T. Cenfetelli, Izak Benbasat, Sameh Al-Natour: Addressing the What and How of Online Services: Positioning Supporting-Services Functionality and Service Quality for Business-to-Consumer Success. Information Systems Research 19(2): 161-181 (2008)
	2005
3		Ronald T. Cenfetelli, Izak Benbasat, Sameh Al-Natour: Information Technology Mediated Customer Service: A Functional Perspective. ICIS 2005
	2004
2		Ronald T. Cenfetelli: An Empirical Study of the Inhibitors of Technology Usage. ICIS 2004: 157-170
	2002
1		Ronald T. Cenfetelli, Izak Benbasat: Measuring The E-commerce Customer Service Life Cycle. ECIS 2002

Coauthor Index

1	Sameh Al-Natour	[3] [4]
2	Izak Benbasat	[1] [3] [4] [5]
3	Chee Wee Tan	[5]