Yooncheong Cho

	2002
2		Yooncheong Cho, Il Im, Starr Roxanne Hiltz, Jerry Fjermestad: An Analysis of Online Customer Complaints: Implications for Web Complaint Management. HICSS 2002: 176
	2001
1		Jia Shen, Starr Roxanne Hiltz, Kung-E Cheng, Yooncheong Cho, Michael Bieber: Collaborative Examinations for Asynchronous Learning Networks: Evaluation Results. HICSS 2001

Coauthor Index

1	Michael Bieber (Michael P. Bieber)	[1]
2	Kung-E Cheng	[1]
3	Jerry Fjermestad	[2]
4	Starr Roxanne Hiltz	[1] [2]
5	Il Im	[2]
6	Jia Shen	[1]