Lisa Dawson

	2003
3		Shailey Minocha, Lisa Dawson, Ann Blandford, Dave Roberts: The Customer's Perspective Sociological Accounts of E-Commerce Encounters. ICWI 2003: 69-76
2		Shailey Minocha, Lisa Dawson: Exploring the Total Customer Experience (TCE): Usability Evaluations of (B2C) E-Commerce Environments. INTERACT 2003
1		Shailey Minocha, Nicola Millard, Lisa Dawson: Integrating Customer Relationship Management Strategies in (B2C) E-Commerce Environments. INTERACT 2003

Coauthor Index

1	Ann Blandford	[3]
2	Nicola Millard	[1]
3	Shailey Minocha	[1] [2] [3]
4	Dave Roberts	[3]