Jan-Helge Deutscher

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2009

1 Jan-Helge Deutscher, Carsten Felden: Model Concept to Determine the Optimal Maturity of IT Service Management Processes. ACIS-ICIS 2009: 543-548

	2009
1		Jan-Helge Deutscher, Carsten Felden: Model Concept to Determine the Optimal Maturity of IT Service Management Processes. ACIS-ICIS 2009: 543-548

Coauthor Index

1 Carsten Felden [1]