 | 2011 |
| 43 |  | Yixin Diao,
Aliza Heching:
Staffing optimization in complex service delivery systems.
CNSM 2011: 1-9 |
| 42 |  | Nikos Anerousis,
Yixin Diao,
Aliza Heching:
The cost of service quality in IT Outsourcing.
Integrated Network Management 2011: 773-784 |
| 41 |  | Haishan Wu,
Asser N. Tantawi,
Yixin Diao,
Wenjie Wang:
Adaptive memory load management in cloud data centers.
IBM Journal of Research and Development 55(6): 5 (2011) |
| 40 |  | Yixin Diao,
Hanan Lutfiyya,
Noura Limam,
Raouf Boutaba:
A Report on CNSM 2010.
J. Network Syst. Manage. 19(1): 137-142 (2011) |
| 2010 |
| 39 |  | David Loewenstern,
Melissa J. Buco,
Yixin Diao,
Heiko Ludwig,
Christopher Ward:
Dispatch tooling for global service delivery.
CNSM 2010: 402-405 |
| 38 |  | Nikos Anerousis,
Yixin Diao,
Aliza Heching:
Elements of system design optimization in service quality management.
NOMS 2010: 48-55 |
| 2009 |
| 37 |  | Yixin Diao,
Aliza Heching:
Workload Management in Dynamic IT Service Delivery Organizations.
DSOM 2009: 123-137 |
| 36 |  | Yixin Diao,
Xiaolei Hu,
Asser N. Tantawi,
Haishan Wu:
An adaptive feedback controller for SIP server memory overload protection.
ICAC 2009: 23-32 |
| 35 |  | Yixin Diao,
Hani Jamjoom,
David Loewenstern:
Rule-Based Problem Classification in IT Service Management.
IEEE CLOUD 2009: 221-228 |
| 34 |  | Larisa Shwartz,
Yixin Diao,
Genady Grabarnik:
Multi-tenant solution for IT service management: A quantitative study of benefits.
Integrated Network Management 2009: 721-731 |
| 2008 |
| 33 |  | Leila Zia,
Yixin Diao,
Daniela Rosu,
Christopher Ward,
Kamal Bhattacharya:
Optimizing Change Request Scheduling in IT Service Management.
IEEE SCC (1) 2008: 41-48 |
| 32 |  | Yixin Diao,
Kamal Bhattacharya:
Estimating business value of IT services through process complexity analysis.
NOMS 2008: 208-215 |
| 31 |  | Leila Zia,
Yixin Diao,
Christopher Ward,
Kamal Bhattacharya:
Using mixed integer programming to schedule it change requests.
NOMS 2008: 895-898 |
| 2007 |
| 30 |  | Naga Ayachitula,
Melissa J. Buco,
Yixin Diao,
Bradford Fisher,
David Loewenstern,
Christopher Ward:
IT Service Management Automation - An Automation Centric Approach Leveraging Configuration Control, Audit Verification and Process Analytics.
DSOM 2007: 195-198 |
| 29 |  | Sam Lightstone,
Maheswaran Surendra,
Yixin Diao,
Sujay S. Parekh,
Joseph L. Hellerstein,
Kevin Rose,
Adam J. Storm,
Christian Garcia-Arellano:
Control Theory: a Foundational Technique for Self Managing Databases.
ICDE Workshops 2007: 395-403 |
| 28 |  | Yixin Diao:
Using Control Theory to Improve Productivity of Service Systems.
IEEE SCC 2007: 435-442 |
| 27 |  | Naga Ayachitula,
Melissa J. Buco,
Yixin Diao,
Maheswaran Surendra,
Raju Pavuluri,
Larisa Shwartz,
Christopher Ward:
IT service management automation - A hybrid methodology to integrate and orchestrate collaborative human centric and automation centric workflows.
IEEE SCC 2007: 574-581 |
| 26 |  | Joseph L. Hellerstein,
Yixin Diao:
Engineering Performance Using Control Theory.
Int. CMG Conference 2007: 263-272 |
| 25 |  | Yixin Diao,
Alexander Keller,
Sujay S. Parekh,
Vladislav V. Marinov:
Predicting Labor Cost through IT Management Complexity Metrics.
Integrated Network Management 2007: 274-283 |
| 24 |  | Junya Shimizu,
Yixin Diao,
Maheswaran Surendra:
Adaptive Tuning of Buffer Pool Size in Database Server Based on Iterative Algorithm.
IEICE Transactions 90-D(2): 594-597 (2007) |
| 2006 |
| 23 |  | Yixin Diao,
Alexander Keller:
Quantifying the Complexity of IT Service Management Processes.
DSOM 2006: 61-73 |
| 22 |  | Yixin Diao,
Joseph L. Hellerstein,
Sujay S. Parekh,
Hidayatullah Shaikh,
Maheswaran Surendra:
Controlling Quality of Service in Multi-Tier Web Applications.
ICDCS 2006: 25 |
| 21 |  | Rean Griffith,
Joseph L. Hellerstein,
Gail E. Kaiser,
Yixin Diao:
Dynamic Adaptation of Temporal Event Correlation for QoS Management in Distributed Systems.
IWQoS 2006: 290-294 |
| 20 |  | Yixin Diao,
Joseph L. Hellerstein,
Sujay S. Parekh,
Hidayatullah Shaikh,
Maheswaran Surendra,
Asser N. Tantawi:
Modeling Differentiated Services of Multi-Tier Web Applications.
MASCOTS 2006: 314-326 |
| 19 |  | Adam J. Storm,
Christian Garcia-Arellano,
Sam Lightstone,
Yixin Diao,
Maheswaran Surendra:
Adaptive Self-tuning Memory in DB2.
VLDB 2006: 1081-1092 |
| 2005 |
| 18 |  | Yixin Diao,
Joseph L. Hellerstein,
Sujay S. Parekh,
Rean Griffith,
Gail E. Kaiser,
Dan B. Phung:
Self-Managing Systems: A Control Theory Foundation.
ECBS 2005: 441-448 |
| 17 |  | Ronghua Zhang,
Yixin Diao,
Shashi Parekh,
Tarek F. Abdelzaher:
Control of fair queueing: modeling, implementation, and experiences.
Integrated Network Management 2005: 177-190 |
| 16 |  | Yixin Diao,
Joseph L. Hellerstein,
Sujay S. Parekh,
Rean Griffith,
Gail E. Kaiser,
Dan B. Phung:
A control theory foundation for self-managing computing systems.
IEEE Journal on Selected Areas in Communications 23(12): 2213-2222 (2005) |
| 2004 |
| 15 |  | Yixin Diao,
Joseph L. Hellerstein,
Adam J. Storm,
Maheswaran Surendra,
Sam Lightstone,
Sujay S. Parekh,
Christian Garcia-Arellano:
Incorporating Cost of Control into the Design of a Load Balancing Controller.
IEEE Real-Time and Embedded Technology and Applications Symposium 2004: 376-387 |
| 14 |  | Alexander Keller,
Yixin Diao,
Frank Eskesen,
Steve Froehlich,
Joseph L. Hellerstein,
Maheswaran Surendra,
Lisa Spainhower:
Generic On-Line Discovery of Quantitative Models.
IEEE Transactions on Network and Service Management 1(1): 39-48 (2004) |
| 13 |  | Yixin Diao,
Frank Eskesen,
Steve Froehlich,
Joseph L. Hellerstein,
Alexander Keller,
Lisa Spainhower,
Maheswaran Surendra:
Service level management: A dynamic discovery and optimization approach.
IEEE Transactions on Network and Service Management 1(2): 83-91 (2004) |
| 2003 |
| 12 |  | Yixin Diao,
Frank Eskesen,
Steve Froehlich,
Joseph L. Hellerstein,
Lisa Spainhower,
Maheswaran Surendra:
Generic Online Optimization of Multiple Configuration Parameters with Application to a Database Server.
DSOM 2003: 3-15 |
| 11 |  | Ed Lassettre,
David W. Coleman,
Yixin Diao,
Steve Froehlich,
Joseph L. Hellerstein,
Lawrence S. Hsiung,
Todd W. Mummert,
Mukund Raghavachari,
Geoffrey Parker,
Lance Russell,
Maheswaran Surendra,
Veronica Tseng,
Noshir Wadia,
Pery Ye:
Dynamic Surge Protection: An Approach to Handling Unexpected Workload Surges with Resource Actions that Have Lead Times.
DSOM 2003: 82-92 |
| 10 |  | Xue Liu,
Lui Sha,
Yixin Diao,
Steve Froehlich,
Joseph L. Hellerstein,
Sujay S. Parekh:
Online Response Time Optimization of Apache Web Server.
IWQoS 2003: 461-478 |
| 9 |  | Yixin Diao,
Bruno Ciciani,
Catherine H. Crawford:
Enforcing Quality of Service Using Decentralized Runtime Feedback Control.
Int. CMG Conference 2003: 627-638 |
| 8 |  | Yixin Diao,
Frank Eskesen,
Steve Froehlich,
Joseph L. Hellerstein,
Alexander Keller,
Lisa Spainhower,
Maheswaran Surendra:
Generic On-Line Discovery of Quantitative Models for Service Level Management.
Integrated Network Management 2003: 157-170 |
| 7 |  | Yixin Diao,
Joseph L. Hellerstein,
Sujay S. Parekh,
Joseph P. Bigus:
Managing Web server performance with AutoTune agents.
IBM Systems Journal 42(1): 136-149 (2003) |
| 2002 |
| 6 |  | Yixin Diao,
Joseph L. Hellerstein,
Sujay S. Parekh:
Optimizing Quality of Service Using Fuzzy Control.
DSOM 2002: 42-53 |
| 5 |  | Yixin Diao,
Neha Gandhi,
Joseph L. Hellerstein,
Sujay S. Parekh,
Dawn M. Tilbury:
Using MIMO feedback control to enforce policies for interrelated metrics with application to the Apache Web server.
NOMS 2002: 219-234 |
| 4 |  | Joseph P. Bigus,
Don A. Schlosnagle,
Jeff R. Pilgrim,
W. Nathaniel Mills III,
Yixin Diao:
ABLE: A toolkit for building multiagent autonomic systems.
IBM Systems Journal 41(3): 350-371 (2002) |
| 3 |  | Yixin Diao,
Joseph L. Hellerstein,
Sujay S. Parekh:
Using fuzzy control to maximize profits in service level management.
IBM Systems Journal 41(3): 403-420 (2002) |
| 2001 |
| 2 |  | Yixin Diao,
Joseph L. Hellerstein,
Sujay S. Parekh:
A Business-Oriented Approach to the Design of Feedback Loops for Performance Management.
DSOM 2001: 11-22 |
| 1 |  | Yixin Diao:
Stochastic Modeling of Lotus Notes with a Queueing Model.
Int. CMG Conference 2001: 229-238 |