 | 2009 |
|---|
| 5 |       | Youngja Park,
Stephen C. Gates:
Towards real-time measurement of customer satisfaction using automatically generated call transcripts.
CIKM 2009: 1387-1396 |
| 2008 |
|---|
| 4 | | Roy J. Byrd,
Mary S. Neff,
Wilfried Teiken,
Youngja Park,
Keh-Shin F. Cheng,
Stephen C. Gates,
Karthik Visweswariah:
Semi-automated logging of contact center telephone calls.
CIKM 2008: 133-142 |
| 2005 |
|---|
| 3 | | Stephen C. Gates,
Wilfried Teiken,
Keh-Shin F. Cheng:
Taxonomies by the numbers: building high-performance taxonomies.
CIKM 2005: 568-577 |
| 2004 |
|---|
| 2 | | Charu C. Aggarwal,
Stephen C. Gates,
Philip S. Yu:
On Using Partial Supervision for Text Categorization.
IEEE Trans. Knowl. Data Eng. 16(2): 245-255 (2004) |
| 1999 |
|---|
| 1 | | Charu C. Aggarwal,
Stephen C. Gates,
Philip S. Yu:
On the Merits of Building Categorization Systems by Supervised Clustering.
KDD 1999: 352-356 |
