| 1999 | ||
|---|---|---|
| 2 | Lisa Gregory-Mix, Sharon Sledge: Building Community and Distributed Support Services at Cornell University. SIGUCCS 1999: 86-92 | |
| 1998 | ||
| 1 | Lisa Gregory-Mix: A Student-run Helpdesk at Cornell University - Does it Work? SIGUCCS 1998: 15-19 | |
| 1 | Sharon Sledge | [2] |