Olivier Hayard
List of publications from the
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2009
1
Gil Regev
, Olivier Hayard,
Donald C. Gause
,
Alain Wegmann
: Toward a Service Management Quality Model.
REFSQ 2009
: 16-21
Coauthor Index
1
Donald C. Gause
[
1
]
2
Gil Regev
[
1
]
3
Alain Wegmann
[
1
]
Copyright ©
Mon Nov 16 17:22:42 2009 by
Michael Ley
(
ley@uni-trier.de
)
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