Aliza Heching

	2009
2		Yixin Diao, Aliza Heching: Workload Management in Dynamic IT Service Delivery Organizations. DSOM 2009: 123-137
	2008
1		Abhijit Bose, Aliza Heching, Sambit Sahu: A Framework for Model-Based Continuous Improvement of Global IT Service Delivery Operations. IEEE SCC (2) 2008: 197-204

Coauthor Index

1	Abhijit Bose	[1]
2	Yixin Diao	[2]
3	Sambit Sahu	[1]

Colors in the list of coauthors