- CSB - MetaPress - Google - Bing - Yahoo
 | 2004 | |
|---|---|---|
| 1 |      | Ellen Yu Borkowski, Jay Elvove, Christopher Higgins, Sonja Kueppers: Voluntary centralization of user support in a de-centralized organization. SIGUCCS 2004: 327-331 |
| 1 | Ellen Yu Borkowski | [1] |
| 2 | Jay Elvove | [1] |
| 3 | Sonja Kueppers | [1] |