Oualid Jouini

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2007

3 Oualid Jouini, Yves Dallery: Stationary delays for a two-class priority queue with impatient customers. VALUETOOLS 2007: 52

2006

2 Oualid Jouini, Yves Dallery: Predicting queueing delays for multiclass call centers. VALUETOOLS 2006: 66

2004

1 Oualid Jouini, Yves Dallery, Rabie Nait-Abdallah: Stochastic Models of Customer Portfolio Management in Call Centers. OR 2004: 59-66

	2007
3		Oualid Jouini, Yves Dallery: Stationary delays for a two-class priority queue with impatient customers. VALUETOOLS 2007: 52
	2006
2		Oualid Jouini, Yves Dallery: Predicting queueing delays for multiclass call centers. VALUETOOLS 2006: 66
	2004
1		Oualid Jouini, Yves Dallery, Rabie Nait-Abdallah: Stochastic Models of Customer Portfolio Management in Call Centers. OR 2004: 59-66

Coauthor Index

1 Yves Dallery [1] [2] [3]

2 Rabie Nait-Abdallah [1]