| 2009 | ||
|---|---|---|
| 47 | Girish H. Subramanian, Gary Klein, James J. Jiang, Chien-Lung Chan: Balancing four factors in system development projects. Commun. ACM 52(10): 118-121 (2009) | |
| 46 | T. P. Liang, Andrew J. Czaplewski, Gary Klein, James J. Jiang: Technical opinion - Leveraging first-mover advantages in internet-based consumer services. Commun. ACM 52(6): 146-148 (2009) | |
| 45 | Robert R. Hoffman, Paul J. Feltovich, Stephen M. Fiore, Gary Klein, David Ziebell: Accelerated Learning (?). IEEE Intelligent Systems 24(2): 18-22 (2009) | |
| 44 | Houn-Gee Chen, James J. Jiang, Gary Klein, Jengchung V. Chen: Reducing software requirement perception gaps through coordination mechanisms. Journal of Systems and Software 82(4): 650-655 (2009) | |
| 43 | James J. Jiang, Gary Klein, Shelly P. J. Wu, T. P. Liang: The relation of requirements uncertainty and stakeholder perception gaps to project management performance. Journal of Systems and Software 82(5): 801-808 (2009) | |
| 2008 | ||
| 42 | Gary Klein, Steven Deal, Sterling Wiggins: Cognitive Systems Engineering: The Hype and the Hope. IEEE Computer 41(3): 95-97 (2008) | |
| 41 | Eric T. G. Wang, Sheng-Pao Shih, James J. Jiang, Gary Klein: The consistency among facilitating factors and ERP implementation success: A holistic view of fit. Journal of Systems and Software 81(9): 1609-1621 (2008) | |
| 2007 | ||
| 40 | Phillip A. Laplante, Robert R. Hoffman, Gary Klein: Antipatterns in the Creation of Intelligent Systems. IEEE Intelligent Systems 22(1): 91-95 (2007) | |
| 39 | Gary Klein: Flexecution as a Paradigm for Replanning, Part 1. IEEE Intelligent Systems 22(5): 79-83 (2007) | |
| 38 | Gary Klein: Flexecution, Part 2: Understanding and Supporting Flexible Execution. IEEE Intelligent Systems 22(6): 108-112 (2007) | |
| 37 | Girish H. Subramanian, James J. Jiang, Gary Klein: Software quality and IS project performance improvements from software development process maturity and IS implementation strategies. Journal of Systems and Software 80(4): 616-627 (2007) | |
| 2006 | ||
| 36 | Erig Wang, James J. Jiang, Gary Klein, Wm. Benjamin Martz Jr.: Successful Adoption of ERP Technology as Influenced by Country of Origin. BIS 2006: 187-200 | |
| 35 | Debbie B. Tesch, Gary Klein, Richard Discenza, Wm. Benjamin Martz Jr.: The Moderating Effect of User Involvement on IS Success. BIS 2006: 295-303 | |
| 34 | Gary Klein: The strengths and limitations of teams for detecting problems. Cognition, Technology & Work 8(4): 227-236 (2006) | |
| 33 | Gary Klein, Peggy M. Beranek, Ben Martz, James J. Jiang: The relationship of control and learning to project performance. Cybernetics and Systems 37(2-3): 137-150 (2006) | |
| 32 | Gary Klein, Brian M. Moon, Robert R. Hoffman: Making Sense of Sensemaking 1: Alternative Perspectives. IEEE Intelligent Systems 21(4): 70-73 (2006) | |
| 31 | Gary Klein, Brian M. Moon, Robert R. Hoffman: Making Sense of Sensemaking 2: A Macrocognitive Model. IEEE Intelligent Systems 21(5): 88-92 (2006) | |
| 30 | Eric T. G. Wang, Sheng-Pao Shih, James J. Jiang, Gary Klein: The relative influence of management control and user-IS personnel interaction on project performance. Information & Software Technology 48(3): 214-220 (2006) | |
| 29 | Eric T. G. Wang, Ta-Chung Ying, James J. Jiang, Gary Klein: Group cohesion in organizational innovation: An empirical examination of ERP implementation. Information & Software Technology 48(4): 235-244 (2006) | |
| 28 | Philip Beck, James J. Jiang, Gary Klein: Prototyping mediators to project performance: Learning and interaction. Journal of Systems and Software 79(7): 1025-1035 (2006) | |
| 2005 | ||
| 27 | Gary Klein, Rebecca Pliske, Beth Crandall, David D. Woods: Problem detection. Cognition, Technology & Work 7(1): 14-28 (2005) | |
| 26 | Debbie B. Tesch, Ruth Miller, James J. Jiang, Gary Klein: Perception and expectation gaps of information systems provider skills: the impact on user satisfaction. Inf. Syst. J. 15(4): 343-355 (2005) | |
| 25 | Eric T. G. Wang, Henry H. G. Chen, James J. Jiang, Gary Klein: Interaction quality between IS professionals and users: impacting conflict and project performance. J. Information Science 31(4): 273-282 (2005) | |
| 2004 | ||
| 24 | Chaitanya Singh, Roger Shelor, James J. Jiang, Gary Klein: Rental software valuation in IT investment decisions. Decision Support Systems 38(1): 115-130 (2004) | |
| 23 | Gary Klein, David D. Woods, Jeffrey M. Bradshaw, Robert R. Hoffman, Paul J. Feltovich: Ten Challenges for Making Automation a "Team Player" in Joint Human-Agent Activity. IEEE Intelligent Systems 19(6): 91-95 (2004) | |
| 2003 | ||
| 22 | James J. Jiang, Gary Klein, Debbie B. Tesch, Houn-Gee Chen: Closing the user and provider service quality gap. Commun. ACM 46(2): 72-76 (2003) | |
| 21 | Gary Klein, Karol G. Ross, Brian M. Moon, Devorah E. Klein, Robert R. Hoffman, Erik Hollnagel: Macrocognition. IEEE Intelligent Systems 18(3): 81-85 (2003) | |
| 20 | Eldon Y. Li, James J. Jiang, Gary Klein: The Impact of Organizational Coordination and Climate on Marketing Executives' Satisfaction with Information Systems Services. J. AIS 4: (2003) | |
| 2002 | ||
| 19 | Gary Klein, James J. Jiang, Debbie B. Tesch: Wanted: project teams with a blend of is professional orientations. Commun. ACM 45(6): 81-87 (2002) | |
| 18 | Robert R. Hoffman, Gary Klein, K. Ronald Laughery Jr.: The State of Cognitive Systems Engineering. IEEE Intelligent Systems 17(1): 73-75 (2002) | |
| 17 | Robert R. Hoffman, Paul J. Feltovich, Kenneth M. Ford, David D. Woods, Gary Klein, Anne Feltovich: A Rose by Any Other Name...Would Probably Be Given an Acronym. IEEE Intelligent Systems 17(4): 72-80 (2002) | |
| 16 | James J. Jiang, Gary Klein, Richard Discenza: Perception differences of software success: provider and user views of system metrics. Journal of Systems and Software 63(1): 17-27 (2002) | |
| 15 | James J. Jiang, Gary Klein, Christopher L. Carr: Measuring Information System Service Quality: SERVQUAL from the Other Side. MIS Quarterly 26(2): (2002) | |
| 2001 | ||
| 14 | Gary Klein, James J. Jiang, Marion G. Sobol: A new view of IS personnel performance evaluation. Commun. ACM 44(6): 95-102 (2001) | |
| 13 | James J. Jiang, Morgan M. Shepherd, Gary Klein: The Materiality of Information System Planning Maturity to Project Performance. J. AIS 2: (2001) | |
| 12 | Gary Klein, James J. Jiang: Seeking consonance in information systems. Journal of Systems and Software 56(2): 195-202 (2001) | |
| 2000 | ||
| 11 | James J. Jiang, Gary Klein: Side effects of decision guidance in decision support systems. Interacting with Computers 12(5): 469-481 (2000) | |
| 10 | James J. Jiang, Gary Klein: Software development risks to project effectiveness. Journal of Systems and Software 52(1): 3-10 (2000) | |
| 1999 | ||
| 9 | Inderjeet Mani, David House, Gary Klein, Lynette Hirschman, Therese Firmin, Beth Sundheim: The Tipster Summac Text Summarization Evaluation. EACL 1999: 77-85 | |
| 8 | James J. Jiang, Gary Klein: User evaluation of information systems: by system typology. IEEE Transactions on Systems, Man, and Cybernetics, Part A 29(1): 111-116 (1999) | |
| 7 | James J. Jiang, Gary Klein, Tom Means: The missing link between systems analysts' actions and skills. Inf. Syst. J. 9(1): 21-34 (1999) | |
| 6 | James J. Jiang, Gary Klein, Joseph L. Balloun, Suzanne M. Crampton: System analysts' orientations and perceptions of system failure. Information & Software Technology 41(2): 101-106 (1999) | |
| 5 | Gary Klein, James J. Jiang: User perception of expert system advice. Journal of Systems and Software 48(2): 155-161 (1999) | |
| 1998 | ||
| 4 | James J. Jiang, Gary Klein, Joseph L. Balloun: Perceptions of system development failures. Information & Software Technology 39(14-15): 933-937 (1998) | |
| 1997 | ||
| 3 | Gary Klein, George L. Kaempf, Steve Wolf, Marvin Thorsden, Thomas Miller: Applying decision requirements to user-centered design. Int. J. Hum.-Comput. Stud. 46(1): 1-15 (1997) | |
| 1996 | ||
| 2 | James J. Jiang, Gary Klein: User Perceptions of Evaluation Criteria for Three System Types. DATA BASE 27(3): 63-69 (1996) | |
| 1995 | ||
| 1 | Debbie B. Tesch, Gary Klein, Marion G. Sobol: Information system professionals' attitudes: Development tools and concepts. Journal of Systems and Software 28(1): 39-47 (1995) | |