| 2006 | ||
|---|---|---|
| 2 | Nancy M. Levenburg, Helen A. Klein: Delivering customer services online: identifying best practices of medium-sized enterprises. Inf. Syst. J. 16(2): 135-155 (2006) | |
| 1994 | ||
| 1 | Helen A. Klein, Przemyslaw Pardyak, Arindam Banerji, Roy H. Campbell, David L. Cohn: Workshop report - flexibility in system software. OOPS Messenger 5(4): 81-86 (1994) | |
| 1 | Arindam Banerji | [1] |
| 2 | Roy H. Campbell | [1] |
| 3 | David L. Cohn | [1] |
| 4 | Nancy M. Levenburg | [2] |
| 5 | Przemyslaw Pardyak | [1] |