 | 2009 |
| 7 |  | Rajeev Gupta,
K. Hima Prasad,
Laura Z. Luan,
Daniela Rosu,
Christopher Ward:
Multi-dimensional Knowledge Integration for Efficient Incident Management in a Services Cloud.
IEEE SCC 2009: 57-64 |
| 2005 |
| 6 |  | Christopher Ward,
Melissa J. Buco,
Rong N. Chang,
Laura Z. Luan,
Edward So,
Chunqiang Tang:
Fresco: A Web Services based Framework for Configuring Extensible SLA Management Systems.
ICWS 2005: 237-245 |
| 5 |  | Melissa J. Buco,
Rong N. Chang,
Laura Z. Luan,
Edward So,
Chunqiang Tang,
Christopher Ward:
PEM: A Framework Enabling Continual Optimization of Workflow Process Executions Based upon Business Value Metrics.
IEEE SCC 2005: 33-40 |
| 4 |  | Chunqiang Tang,
Melissa J. Buco,
Rong N. Chang,
Sandhya Dwarkadas,
Laura Z. Luan,
Edward So,
Christopher Ward:
Low traffic overlay networks with large routing tables.
SIGMETRICS 2005: 14-25 |
| 2004 |
| 3 |  | Melissa J. Buco,
Rong N. Chang,
Laura Z. Luan,
Christopher Ward,
Joel L. Wolf,
Philip S. Yu:
Utility computing SLA management based upon business objectives.
IBM Systems Journal 43(1): 159-178 (2004) |
| 2003 |
| 2 |  | Melissa J. Buco,
Rong N. Chang,
Laura Z. Luan,
Christopher Ward,
Joel L. Wolf,
Philip S. Yu,
Tevfik Kosar,
Syed Umair Ahmed Shah:
Managing eBusiness on Demand SLA Contracts in Business Terms Using the Cross-SLA Execution Manager SAM.
ISADS 2003: 157- |
| 2002 |
| 1 |  | Christopher Ward,
Melissa J. Buco,
Rong N. Chang,
Laura Z. Luan:
A Generic SLA Semantic Model for the Execution Management of E-business Outsourcing Contracts.
EC-Web 2002: 363-376 |