| 2009 | ||
|---|---|---|
| 47 | Eser Kandogan, Eben M. Haber, John H. Bailey, Paul P. Maglio: Studying Reactive, Risky, Complex, Long-Spanning, and Collaborative Work: The Case of IT Service Delivery. HCI (4) 2009: 504-513 | |
| 2008 | ||
| 46 | Eser Kandogan, John H. Bailey, Paul P. Maglio, Eben M. Haber: Policy-based IT automation: the role of human judgment. CHIMIT 2008: 9 | |
| 45 | Jim Spohrer, Stephen L. Vargo, Nathan Caswell, Paul P. Maglio: The Service System Is the Basic Abstraction of Service Science. HICSS 2008: 104 | |
| 44 | Haluk Demirkan, Robert J. Kauffman, Jamshid A. Vayghan, Hans-Georg Fill, Dimitris Karagiannis, Paul P. Maglio: Service-oriented technology and management: Perspectives on research and practice for the coming decade. Electronic Commerce Research and Applications 7(4): 356-376 (2008) | |
| 2007 | ||
| 43 | John H. Bailey, Eser Kandogan, Eben M. Haber, Paul P. Maglio: Activity-based management of IT service delivery. CHIMIT 2007: 5 | |
| 42 | James C. Spohrer, Paul P. Maglio, John H. Bailey, Daniel Gruhl: Steps Toward a Science of Service Systems. IEEE Computer 40(1): 71-77 (2007) | |
| 2006 | ||
| 41 | Paul P. Maglio, Savitha Srinivasan, Jeffrey T. Kreulen, Jim Spohrer: Service systems, service scientists, SSME, and innovation. Commun. ACM 49(7): 81-85 (2006) | |
| 40 | Nick V. Flor, Seana Coulson, Paul P. Maglio: Schema blending and stable structure in online social systems. IJWBC 2(2): 143-159 (2006) | |
| 2005 | ||
| 39 | Paul P. Maglio, Christopher S. Campbell, Eser Kandogan: Learning Automation Policies for Pervasive Computing Environments. ICAC 2005: 193-203 | |
| 38 | Paul P. Maglio, Christopher S. Campbell, Eser Kandogan: On the Need for Negotiation in Policy-based Interaction with Autonomic Computing Systems. ICAC 2005: 356-357 | |
| 37 | Eben M. Haber, Eser Kandogan, Allen Cypher, Paul P. Maglio, Rob Barrett: A1: Spreadsheet-based Scripting for Developing Web Tools. LISA 2005: 197-208 | |
| 36 | Christopher S. Campbell, Eser Kandogan, Adam November, Rob Barrett, Paul P. Maglio: Policity: An Experimental Evaluation of Policy-Based Administration in a City Simulation. POLICY 2005: 119-122 | |
| 35 | Eser Kandogan, Eben M. Haber, Rob Barrett, Allen Cypher, Paul P. Maglio, Haixia Zhao: A1: end-user programming for web-based system administration. UIST 2005: 211-220 | |
| 34 | Rob Barrett, Paul P. Maglio, Eser Kandogan, John H. Bailey: Usable autonomic computing systems: The system administrators' perspective. Advanced Engineering Informatics 19(3): 213-221 (2005) | |
| 2004 | ||
| 33 | Rob Barrett, Eser Kandogan, Paul P. Maglio, Eben M. Haber, Leila Takayama, Madhu Prabaker: Field studies of computer system administrators: analysis of system management tools and practices. CSCW 2004: 388-395 | |
| 32 | Rob Barrett, Paul P. Maglio, Eser Kandogan, John H. Bailey: Usable Autonomic Computing Systems: The Administrator's. ICAC 2004: 18-26 | |
| 31 | Paul P. Maglio, Eser Kandogan: Error messages: what's the problem? ACM Queue 2(8): 50-55 (2004) | |
| 30 | Nick V. Flor, Paul P. Maglio: Modeling business representational activity online: A case study of a customer-centered business. Knowl.-Based Syst. 17(1): 39-56 (2004) | |
| 2003 | ||
| 29 | Rob Barrett, Yen-Yang Michael Chen, Paul P. Maglio: System administrators are users, too: designing workspaces for managing internet-scale systems. CHI Extended Abstracts 2003: 1068-1069 | |
| 28 | Christopher S. Campbell, Paul P. Maglio: Supporting notable information in office work. CHI Extended Abstracts 2003: 902-903 | |
| 27 | Christopher S. Campbell, Paul P. Maglio, Alex Cozzi, Byron Dom: Expertise identification using email communications. CIKM 2003: 528-531 | |
| 26 | Xiaochuan Ma, Paul P. Maglio, Hui Su: Multimodal Menu Interface for Mobile Web Browsing. INTERACT 2003 | |
| 25 | Christopher S. Campbell, Paul P. Maglio: Segmentation of Display Space Interferes with Multitasking. INTERACT 2003 | |
| 24 | Malcolm Slaney, Jayashree Subrahmonia, Paul P. Maglio: Modeling Multitasking Users. User Modeling 2003: 188-197 | |
| 23 | Paul P. Maglio, Christopher S. Campbell: Attentive agents. Commun. ACM 46(3): 47-51 (2003) | |
| 22 | Daniel M. Russell, Paul P. Maglio, Rowan Dordick, Chalapathy Neti: Dealing with ghosts: Managing the user experience of autonomic computing. IBM Systems Journal 42(1): 177-188 (2003) | |
| 2002 | ||
| 21 | Maria Barra, Paul P. Maglio, Alberto Negro, Vittorio Scarano: GAS: Group Adaptive System. AH 2002: 47-57 | |
| 20 | Stephen Farrell, Volkert Buchmann, Christopher S. Campbell, Paul P. Maglio: Information programming for personal user interfaces. IUI 2002: 190-191 | |
| 2001 | ||
| 19 | Stephen Farrell, Paul P. Maglio, Christopher S. Campbell: How to Teach a Fish to Swim. HCC 2001: 158-164 | |
| 18 | Maria Barra, Tania Cillo, Antonio De Santis, Umberto Ferraro Petrillo, Alberto Negro, Vittorio Scarano, Teenie Matlock, Paul P. Maglio: Personal WebMelody: Customized Sonification of Web Servers. WWW Posters 2001 | |
| 17 | Steven Ihde, Paul P. Maglio, Jörg Meyer, Rob Barrett: Intermediary-based transcoding framework. IBM Systems Journal 40(1): 179- (2001) | |
| 16 | Paul P. Maglio, Christopher S. Campbell, Rob Barrett, Ted Selker: An architecture for developing attentive information systems. Knowl.-Based Syst. 14(1-2): 103-110 (2001) | |
| 2000 | ||
| 15 | Paul P. Maglio, Stephen Farrell: LiveInfo: Adapting Web Experience by Customization and Annotation. AH 2000: 144-154 | |
| 14 | Paul P. Maglio, Christopher S. Campbell: Tradeoffs in displaying peripheral information. CHI 2000: 241-248 | |
| 13 | Paul P. Maglio, Teenie Matlock, Christopher S. Campbell, Shumin Zhai, Barton A. Smith: Gaze and Speech in Attentive User Interfaces. ICMI 2000: 1-7 | |
| 12 | Paul P. Maglio, Rob Barrett, Christopher S. Campbell, Ted Selker: SUITOR: an attentive information system. IUI 2000: 169-176 | |
| 11 | Paul P. Maglio, Rob Barrett: Enabling technologies: intermediaries personalize information streams. Commun. ACM 43(8): 96-101 (2000) | |
| 1999 | ||
| 10 | Rob Barrett, Paul P. Maglio: Intermediaries: An Approach to Manipulating Information Streams. IBM Systems Journal 38(4): 629-641 (1999) | |
| 9 | Christopher S. Campbell, Paul P. Maglio: Facilitating navigation in information spaces: Road-signs on the World Wide Web. Int. J. Hum.-Comput. Stud. 50(4): 309-327 (1999) | |
| 1998 | ||
| 8 | Rob Barrett, Paul P. Maglio: Informative Things: How to Attach Information to the Real World. ACM Symposium on User Interface Software and Technology 1998: 81-88 | |
| 7 | George M. Underwood, Paul P. Maglio, Rob Barrett: User-Centered Push for Timely Information Delivery. Computer Networks 30(1-7): 33-41 (1998) | |
| 6 | Rob Barrett, Paul P. Maglio: Intermediaries: New Places for Producing and Manipulating Web Content. Computer Networks 30(1-7): 509-518 (1998) | |
| 1997 | ||
| 5 | Rob Barrett, Paul P. Maglio, Daniel C. Kellem: WBI: A Confederation of Agents that Personalize the Web. Agents 1997: 496-499 | |
| 4 | Rob Barrett, Paul P. Maglio, Daniel C. Kellem: How to Personalize the Web. CHI 1997: 75-82 | |
| 3 | Nick V. Flor, Paul P. Maglio: A case study of representational activity at a customer-centered business. ICIS 1997: 383-398 | |
| 1994 | ||
| 2 | David Kirsh, Paul P. Maglio: On Distinguishing Epistemic from Pragmatic Action. Cognitive Science 18(4): 513-549 (1994) | |
| 1989 | ||
| 1 | Melissa P. Chase, Monte Zweben, Richard L. Piazza, John D. Burger, Paul P. Maglio, Haym Hirsh: Approximating Learned Search Control Knowledge. ML 1989: 218-220 | |