 | 2008 |
|---|
| 8 |       | Nicola Millard,
Linda Hole:
In the Moodie: Using 'Affective Widgets' to Help Contact Centre Advisors Fight Stress.
Affect and Emotion in Human-Computer Interaction 2008: 186-193 |
| 2006 |
|---|
| 7 | | Shailey Minocha,
Marian Petre,
Ekaterini Tzanidou,
Geke van Dijk,
Dave Roberts,
Nick Gassman,
Nicola Millard,
Barry Day,
David Travis:
Evaluating e-commerce environments: approaches to cross-disciplinary investigation.
CHI Extended Abstracts 2006: 1121-1126 |
| 2004 |
|---|
| 6 | | Nicola Millard,
Paul K. Buckley,
Faye Skinner,
Rosita Venousiou:
A Home Page Is Where the Heart Is: Using Games Based Design Techniques to Enhance Contact Centre Interfaces.
ICEC 2004: 393-397 |
| 2003 |
|---|
| 5 |  | Shailey Minocha,
Nicola Millard,
Lisa Dawson:
Integrating Customer Relationship Management Strategies in (B2C) E-Commerce Environments.
INTERACT 2003 |
| 2002 |
|---|
| 4 | | Gitte Lindgaard,
Nicola Millard:
The business value of HCI: how can we do better?
CHI Extended Abstracts 2002: 928-929 |
| 1999 |
|---|
| 3 | | Nicola Millard,
Linda Hole,
Simon Crowle:
Smiling Through: Motivation At The User Interface.
HCI (1) 1999: 824-828 |
| 1998 |
|---|
| 2 | | Nicola Millard,
Paula Lynch,
Karina Tracey:
Child's Play: Using Techniques Developed to Elicit Requirements from Children with Adults.
ICRE 1998: 66-73 |
| 1997 |
|---|
| 1 | | Nicola Millard,
Linda Hole,
Simon Crowle:
From Command to Control: interface design for customer handling systems.
INTERACT 1997: 294-300 |
