 | 2009 |
|---|
| 6 |       | Diana Heckl,
Jürgen Moormann:
Operational control of service processes: modularization as precondition.
SAC 2009: 239-244 |
| 2008 |
|---|
| 5 | | Andreas Burger,
Jürgen Moormann:
Detecting Intrinsic Inefficiency on Process Level: Benchmarking of Transactions in Banking.
Business Process Management Workshops 2008: 146-157 |
| 2007 |
|---|
| 4 | | Diana Heckl,
Jürgen Moormann:
Matching Customer Processes with Business Processes of Banks: The Example of Small and Medium-Sized Enterprises as Bank Customers.
BPM 2007: 112-124 |
| 3 | | Michael Genrich,
Alex Kokkonen,
Jürgen Moormann,
Michael zur Muehlen,
Roger Tregear,
Jan Mendling,
Barbara Weber:
Challenges for Business Process Intelligence: Discussions at the BPI Workshop 2007.
Business Process Management Workshops 2007: 5-10 |
| 2005 |
|---|
| 2 |  | Nicole Kahmer,
Jürgen Moormann:
Alignment of Web Sites to Customer Processes - Study in the Banking Industry.
ICEIS (4) 2005: 32-39 |
| 2002 |
|---|
| 1 | | Frank Stehling,
Jürgen Moormann:
Strategic Positioning of E-commerce Business Models in the Portfolio of Corporate Banking.
HICSS 2002: 184 |
