Joleen Pfefer

	2003
3		Joleen Pfefer: Deep in benchmarking: using industry standards to assess a training program. SIGUCCS 2003: 33-37
2		Terry Robb, Joleen Pfefer: Deep in budget restraints: return on investment (ROI). SIGUCCS 2003: 38-40
	2002
1		Joleen Pfefer: Merging IT training with academia. SIGUCCS 2002: 95-98

Coauthor Index

1

Terry Robb

[2]