 | 2009 |
|---|
| 4 |       | Chong Un Pyon,
Min Jung Lee,
Sang-Chan Park:
Decision support system for service quality management using customer knowledge in public service organization.
Expert Syst. Appl. 36(4): 8227-8238 (2009) |
| 2005 |
|---|
| 3 | | Ji Young Woo,
Sung Min Bae,
Chong Un Pyon,
Minn Seok Choi,
Sang-Chan Park:
Visual Mining for Customer Targeting.
APWeb 2005: 983-990 |
| 2 | | Ji Young Woo,
Sung Min Bae,
Chong Un Pyon,
Sang-Chan Park:
Customer Information Visualization via Customer Map.
DASFAA 2005: 840-850 |
| 1 | | Chong Un Pyon,
Sung Min Bae,
Ji Young Woo,
Sang-Chan Park:
The Framework of Web-Based Voice of the Customers Management for Business Process Management in Service Industry.
EC-Web 2005: 168-177 |
