Michael W. Riley

	2006
3		Bingguang Li, Michael W. Riley, Binshan Lin, Ershi Qi: A comparison study of customer satisfaction between the UPS and FedEx: An empirical study among university customers. Industrial Management and Data Systems 106(2): 182-199 (2006)
	2004
2		Bingguang Li, Michael W. Riley, Chang-tseh Hsieh: Assessing customer satisfaction in parcel delivery industry: an empirical study among university customers. IJSS 1(2): 172-192 (2004)
	1993
1		Ping Zhan, Ram R. Bishu, Michael W. Riley: Screen Layout and Semantic Structure in Iconic Menu Design. HCI (2) 1993: 146-151

Coauthor Index

1	Ram R. Bishu	[1]
2	Chang-tseh Hsieh	[2]
3	Bingguang Li	[2] [3]
4	Binshan Lin	[3]
5	Ershi Qi	[3]
6	Ping Zhan	[1]

Colors in the list of coauthors