| 2006 | ||
|---|---|---|
| 3 | Gerard Ryan, Mireia Valverde: Waiting in line for online services: a qualitative study of the user's perspective. Inf. Syst. J. 16(2): 181-211 (2006) | |
| 2005 | ||
| 2 | Gerard Ryan, Mireia Valverde: Waiting for service on the internet: Defining the phenomenon and identifying the situations. Internet Research 15(2): 220-240 (2005) | |
| 2003 | ||
| 1 | Gerard Ryan, Mireia Valverde: Waiting online: a review and research agenda. Internet Research 13(3): 195-205 (2003) | |
| 1 | Mireia Valverde | [1] [2] [3] |