 | 2007 |
|---|
| 6 |       | Vitalian A. Danciu,
Nils gentschen Felde,
Martin Sailer:
Declarative Specification of Service Management Attributes.
Integrated Network Management 2007: 429-438 |
| 2006 |
|---|
| 5 | | Michael Brenner,
Markus Garschhammer,
Martin Sailer,
Thomas Schaaf:
CMDB - Yet Another MIB? On Reusing Management Model Concepts in ITIL Configuration Management.
DSOM 2006: 269-280 |
| 4 |  | Andreas Hanemann,
David Schmitz,
Patricia Marcu,
Martin Sailer:
Specification of dependencies for it service fault management.
ICSOFT (2) 2006: 257-260 |
| 2005 |
|---|
| 3 | | Andreas Hanemann,
Martin Sailer:
A Framework for Service Quality Assurance Using Event Correlation Techniques.
AICT/SAPIR/ELETE 2005: 428-433 |
| 2 | | Andreas Hanemann,
David Schmitz,
Martin Sailer:
A Framework for Failure Impact Analysis and Recovery with Respect to Service Level Agreements.
IEEE SCC 2005: 49-58 |
| 2004 |
|---|
| 1 | | Andreas Hanemann,
Martin Sailer,
David Schmitz:
Assured service quality by improved fault management.
ICSOC 2004: 183-192 |
