 | 2009 |
|---|
| 7 |       | Bernhard Suhm,
Pat Peterson:
Call browser: a system to improve the caller experience by analyzing live calls end-to-end.
CHI 2009: 1313-1322 |
| 2002 |
|---|
| 6 | | Bernhard Suhm,
Josh Bers,
Dan McCarthy,
Barbara Freeman,
David Getty,
Katherine Godfrey,
Pat Peterson:
A comparative study of speech in the call center: natural language call routing vs. touch-tone menus.
CHI 2002: 283-290 |
| 5 | | Frankie James,
Jennifer Lai,
Bernhard Suhm,
Bruce Balentine,
John Makhoul,
Clifford Nass,
Ben Shneiderman:
Getting real about speech: overdue or overhyped?
CHI Extended Abstracts 2002: 708-709 |
| 2001 |
|---|
| 4 | | Bernhard Suhm,
Brad A. Myers,
Alex Waibel:
Multimodal error correction for speech user interfaces.
ACM Trans. Comput.-Hum. Interact. 8(1): 60-98 (2001) |
| 1999 |
|---|
| 3 | | Bernhard Suhm,
Brad A. Myers,
Alex Waibel:
Model-Based and Empirical Evaluation of Multimodal Interactive Error Correction.
CHI 1999: 584-591 |
| 1995 |
|---|
| 2 |  | Petra Geutner,
Bernhard Suhm,
Finn Dag Buø,
Thomas Kemp,
Laura Mayfield,
Arthur E. McNair,
Ivica Rogina,
Tanja Schultz,
Tilo Sloboda,
Wayne H. Ward,
Monika Woszczyna,
Alex Waibel:
Integrating different learning approaches into a multilingual spoken language translation system.
Learning for Natural Language Processing 1995: 117-131 |
| 1 | | John D. Lafferty,
Bernhard Suhm:
Cluster Expansions and Iterative Scaling for Maximum Entropy Language Models
CoRR abs/cmp-lg/9509003: (1995) |
